For Audi owner's convinence, there is an after-hours key-drop service and Audi mobility programme . For the 24hrs AudiAssist hotline: 98281233. Operating hours: (Weekdays) (Saturday)
Premium Automobile Service Centre (Audi) Reviews
2.0
6 Consumer Reviews
WARNING TO ALL POTENTIAL AUDI CUSTOMERS: BEWARE OF WARRANTY SERVICE!
I have been driving an Audi A6 since December 2020. While the car itself drives well and feels great, I must issue a strong warning regarding the after-sales service and workshop support, especially concerning warranty claims. My vehicle is explicitly covered by a 5-year warranty, as stated in my sales agreement. For over six months, I've been reporting a persistent "Tank System Malfunction" Resu... Read More »
Great Customer Service
My Audi A5 recently had a problem with the engine pressure oil pump and I sent my car in to Premium Automobiles to have it repaired. Upon checking the car, I was informed that besides this problem, there was a bolt head which had became loose and had somehow found its way into the engine compartment and severely damaged it. Although I was unable to comprehend fully why it happened and not accepti... Read More »
Workshop overloaded
The Premium Auto workshop is too overloaded. They sell so many cars but don't invest in expanding the workshop. I've owned Audis since 2005, and the situation just gets worse each year. My last service there a few weeks ago was such a rushed job. I had 3 screws in my rear tyres! Had to get them patched. These are Michelin PSP's and cost me a fortune. What a heart break to see the screws piercing t... Read More »
Replacing of ABS Controller Unit
I have had this issue with my car and when I sent it for repair, they quoted me a 4,000 SGD repair bill. The problem just arose some day out of the blue. The problem is as follows : -Power Steering seems to be off (steering wheel is very stiff) -Check engine light is on -Speedometer registers 0km/h even while on the move. Research online shows that there was someone who experienced the EXACT same ... Read More »
Premium Automobile Service Centre (Audi)
