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   Consumer Reviews of MTR (Motoren Werkz)
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5.0
 
191 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Customer
Two thumbs up!  Posted on 02-Jan-2018
  • Technical Expertise5.0
  • Customer Service5.0
All my rides have been maintained by Wilson and Julian, since my Golf GT Mk5 (which ran fantastic for 8 years before I sold it) till now with my Scirocco. Whether be it for normal maintenance or upgrades in performance, they never fail to give useful advice tailored to your situation/requirements. Also, I appreciate that they take the time to explain to you in detail what can be done/what's been done to your ride. Helps you to learn more about your car and how to better maintain it in future. All that said, I've been going to them for my 'motoring fix' for the past 10 plus years and that's testament to the great service they provide. Two thumbs up! - Marcus Lin (林中山)
 

review user
Gaya Soma.
I'll be sure to send my cars to them  Posted on 15-Dec-2017
  • Technical Expertise5.0
  • Customer Service5.0
I just collected my car from it's 94k serving @ MTR and I must say that my car hasn't been as smooth as it is now. Julian, See Toh, and their team provided excellent service. They called to explain about parts that needed to be replaced and advised on which ones were more urgent. They don't compel you to change anything you feel you don't need to. I personally felt all the pricing on parts sounded fair. I'll be sure to send my cars to them in the future. � - Gaya Soma
 

review user
Daniel Ang.
Will be back again!  Posted on 09-Dec-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Was recommended this place by a relative when my car had an issue. Must say Seetoh is friendly, helpful and clear in his explanations. His quotations have no hidden costs. The job got done very quickly even though it was sent in at 3 pm in the afternoon it was ready the following morning. Work done and experience of the entire process is excellent. Will be back again! - Daniel Ang
 

review user
Selwyn Ong.
Special Thanks to Julian  Posted on 04-Dec-2017
  • Technical Expertise5.0
  • Customer Service5.0
Special Thanks to Julian as he was really friendly and knowledgeable, who explained to me more in depth about Revo stage 1 tune during the test drive. Highly recommended ! - Selwyn Ong
 

review user
Missy Lala.
Thank u Julian n team!  Posted on 04-Dec-2017
  • Technical Expertise5.0
  • Customer Service5.0
At times diagnostic kits cannot get the actual problem but MTR will get it solve for u. MTR never disappoint us whenever we have problem with our ride. Julian is very responsive on every query made. Very experienced n knowledgeable guy. Thank u Julian n team! Recommended workshop for VAG!! - Missy Lala
 

review user
Lowweiqi Kenneth.
First and won't be the last  Posted on 27-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
Had my first experience at MTR and it was very pleasant. Julian was friendly and welcoming. Definitely recommended and will be a returning customer attracted to its neat workshop and cosy office. First and won't be the last. Cheers. - Lowweiqi Kenneth
 

review user
Zhenglong Low.
Excellent service from Julian  Posted on 25-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
Excellent service from Julian and he's always patient with my numerous enquiries. And not forgetting the rest of his team who are always helpful and provide quality workmanship. - Zhenglong Low
 

A must go workshop  Posted on 23-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
A must go workshop if you want your ride to be handled by the skilled person. No hard sales but given objective advise on the modification parts that I enquiry. Bought the leyo turbo muffler delete, good stuff!!! Last but not least they provided a very cosy customer lounge while you waiting for your ride to be ready. - Hawkiat Tay (豪傑)
 

review user
Gary Goh.
I will be back for more stuff  Posted on 04-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
Had Julian loaded the map to my car about 2 weeks ago. I am happy with the level of care and expertise provided. I will be back for more stuff. - Gary Goh
 

review user
Kean Teoh.
Its is a Money well-spend upgrades.  Posted on 26-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Whenever i have a problem with my car, MTR never disappoint me. From wear and tear to higher performance, MTR will always give you a solution. They are always humble and does not boast about how good they are. But they are very knowledgable and efficient. My car have been maintained by MTR, Wilson since day 1. From my Golf mk5 till the current scirocco. Wilson never fails to reply my whatsapp. I know i can be quite irritating when asking about this and that, but Wilson will always entertain me. He will always advise me on which is worth to change/modify which are not. So whenever i visit MTR for servicing or upgrades, i will not be afraid that they will overcharge me. Whenever my friends have issues with their rides, i will definitely recommend them to MTR. They are a workshop that can be trusted to fix your car problems and make you worries-free. My Scirocco 2.0 tsi is now running on Revo Stage 2, the gain i superb. A perfect balance of performance, economy, longevity and safety for your car. Tuning nowadays can be done is a lot of workshop, but it depends on your needs and how deep is your pocket. Revo gives you higher performance, while still keeping your car safe and economical. and you will be surprised that after tuning, your fuel consumption will improve. From 480km per full tank, it has improved to 600km per full tank. I am not joking. Everyone have a thinking that tuning will increase your fuel consumption. But for Revo, NO. After Tuning Stage 2, i went for the Revo DSG stage 2 tune as well. And it really unleash the power of the Stage 2 tune. The car is now more responsive, and smoother gear shift. I would recommend you guys to do the tuning and dsg tuning separately, so you will be able to feel the difference. Its is a Money well-spend upgrades. Thanks MTR, Wilson, Julian and Team. - Kean Teoh
 

review user
Jake Junior.
Kudos to him and his team  Posted on 23-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
Went to get my 1.4 Roc tuned with REVO stage 1 + upgrade my stock DV to GFB. Was very pleased with the service. Julian is very knowledgeable and does not just agree to do upgrades for the sake of selling. He recommends only what is needed. The workshop is very Organised and Clean and the way my ride was treated made it a very pleasant experience. Kudos to him and his team! - Jake Junior
 

review user
Adam Toh.
Great service and swift response  Posted on 11-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
Great service and swift response. Will definitely feel safe leaving my car in their hands - Adam Toh
 

review user
Joanne Chen.
Julian was really patient in explaining  Posted on 09-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
Was having trouble understanding the different car terms. Julian was really patient in explaining them to me. Thanks Julian! - Joanne Chen
 

review user
YiJun Koh.
Really thankful to Julian, See toh and team  Posted on 04-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
Really thankful to Julian, See toh and team for their professionalism, knowledge and service in regards to servicing, tuning, modding etc... I have been with MTR since the day I got my Volks and have done my servicing, light modifications and Stage 1 Revo Tune and Stage 2 DSG Tune and am now a very satisfied MTR and Revo customer. I would highly recommended this workshop. - YiJun Koh
 

review user
Desmond Goh.
Professional service  Posted on 31-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
Professional service without compromise on quality!! - Desmond Goh
 
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Merchant Logo MTR (Motoren Werkz)
5 stars - based on 191 reviews

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