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   Consumer Reviews of H Tyre Pte Ltd
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4.4
 
39 Consumer Reviews
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Technical Expertise
4.5 Customer Service
4.5
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Value for money
4.3 Outlet Experience
4.4

Ladder-ane
Neutral Newbie
6 reviews
0 points
0 forum posts Joined on 11-Sep-2013
Good aftersale  Posted on 09-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Went over H tyre to rectify some aircon problem. Problem was resolved after short check and quick troubleshooting. Good job guys!
 

FlyBusa
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 31-Jul-2013
Excellence Services!  Posted on 07-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Happen to be around the area during lunch time and drop by to check the prices of certain tyres and also look at the rims. They have a pretty good selection of rims and I spend quite some time browsing.

Staffs are friendly, in assisting me and handling my questions. KIV my rim buying till next month, but ended up replacing my tyres with them. A pleasant and Happy experience...
 

BennyEd
Neutral Newbie
5 reviews
5 points
130 forum posts Joined on 09-May-2013
Excellent customer service  Posted on 30-May-2013
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I was served by Collin, who was very helpful and friendly, and the other staff were also the same. I got a set of yokos for quite a decent price and I did wheel alignment as well. While the staff aren't the most technically experienced, they are very friendly and professional. I will consider coming back here for another tyre change
 

Xzz88
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-May-2013
Fantastic service  Posted on 29-May-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Top notch service from Collin and Ryan
Would recommend to friends
 

Joeeywrx
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Mar-2013
Wonderful service  Posted on 26-Mar-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
After reading some reviews here and forums, I decided to make a trip down to h tyre. Was strongly recommended by some friends in the Subaru forums to look for Collin. I would say he is very nice to customers. Showed me a few models of Rota wheels and explained in detail about the wheel fittings and camber settings. Now I know why this guy is so popular with the Subaru guys. Got a set of Rota and Goodyears in the end.
I am impressed with the customer service, installation and finally the wheel alignment. Im usually very fussy with alignment but they got it right 1 time.
Thumbs up for Collin and team!
 

Michael68
Clutched
10 reviews
6 points
5 forum posts Joined on 09-Apr-2009
Excellent service and professionalism  Posted on 06-Feb-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have patronised H Tyres for my Toyota Wish and recently my Honda Fit. As always, they have a wide selection of rims and tyres and I am always impressed by the level of professionalism and good after sales services rendered. Highly recommended for everyone!

Michael
SJG25**K
 

Jmotocivictyper
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Nov-2012
Excellent service!  Posted on 18-Nov-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Went to get rims & tyres for my type r
Technically sound and very service oriented
Impressive new showroom
Served by their manager Collin
Thumbs up for H Tyre
 

Leong29
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-Oct-2012
Consultation and Maintenance  Posted on 24-Oct-2012
  • Technical Expertise2.0
  • Customer Service4.0
  • Value for money1.0
  • Outlet Experience2.0
After looking at many good reviews about H Tire Servicing, i decided to go down and try.
(5 year car with noisy sound when travelling at 80Km and above)

To be honest, beginning I am quite impressed by their good attitude but then it come with the price. I was served by one of the agents Colin. He tested drive with my car one round and then told me confidently that after changing 4 x Tires, all the oil fluid etc which total about 1.2k, my noisy problem will be resolved. In fact, all the items he quote was above market rate 30-40%. I start thinking of all the past reviews and I believe him he should earn that $$.

In the end, my problem didn’t resolve and he started to give me a lot of reasons. The worst thing, he told me to change other mechanic parts which needed to fork up addition $$. I asked him back, do you think 1.2K I paid is not enough to resolve my issue? He kept quiet.

He also promised a lot of thing to me but in the end he didn’t execute. I don’t know whether can I consider him or the H Tire Servicing is good? One of the Clients - Servicing on 11 Oct 2012. Job time 5:46pm.
Management Response by H Tyre Pte Ltd
12-Nov-2012

Hi Mr Leong,

I'm Collin who served you on that day. Your total bill was $1150.25.
Items changed on 11/10/2011 as follows.
4 pieces of Bridgestone tyres, 5w40 Idemitsu engine oil, oil filter, air filter, Honda CVTF, brake fluid, coolant, front brake pads, 4 wheels computerized alignment. To say this is 30-40% above market rate, i personally feel it is not very fair for us as all parts given to you are genuine parts and i have already given you a discounted rate.
You specifically instructed me to do a major service for you. All items changed were according to your manufacturer recommendations. Thus we changed what was required and we asked you before we did anything.
About the sound, it is due to your tyres and wheel bearings. Your tyres were bald so badly. This indeed contributed to the noise. As for the bearing noise, we finished your car late and you were rushing. I did asked you to come back to resolve the problem. Please do understand that all parts changed are due to wear & tear. I did promise you to give you a discount when you come back to fix your wheel bearings in which till to date you did not.

Please feel free to come back to clarify if any doubts and i will do my best to ensure your problem is solved once and for all.
Thank you!

Collin Sng
H Tyre Pte Ltd

 

Scicivic
Neutral Newbie
1 reviews
0 points
4 forum posts Joined on 26-Aug-2012
 Posted on 25-Aug-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went down to have a look at the Rota rims for my Scirocco after browsing through their facebook page. Looked for Kelvin who installed my rims previously but he is no longer working there. Was served by Collin. I think they improved a lot in terms of technical expertise and attitude. Was able to answer questions and very patient. Collin explained offsets and specs of tyres which i was impressed. So took his recommendation to get the Rota IKRs. I really like H Tyre's style of playing with stretched tyres - something new to me in Singapore. Usually see those playing styles only at US websites. Installation was good and was served drinks. They also expanded and now more mechanics. Can look for Collin if looking for rims & tyres. Highly recommended!!
 

Zasonrex
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Jun-2012
 Posted on 24-Jun-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went down to H Tyre for Rota rims. Was served by a guy called Collin. Think he must be the manager there although his name card showed he is incharge of sales & marketing. Attitute was good and was willing to answer all my queries. Felt bad i asked him to show me 7 designs of Rota on my car. He had to carry the rims in and out of the shop but he was patient and still polite. So i chose a set finally and i sat there to check the installations of the rims. The workers were very careful and professional. Was served drinks and was treated very nicely throughout the time spent there. Think there are in the mist of renovations for the new showroom. One of the biggest tyre shops i have been to and i was surprised by the fantastic service as i always thought big tyre shops have attitute problems. Definitely a pleasant experience. Can look for Collin if you looking for rims in future.
 

Mach23
2nd Gear
15 reviews
132 points
267 forum posts Joined on 15-Mar-2009
Great service and value for money  Posted on 21-Jun-2012
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Pleasantly surprised at their range of wheels both new and used. Bought a set of lightly used Volvo rims and another set of Saab rims last week. Great value for money and a good place to start your search for continental cars. They touch up and thoroughly clean the rims (wait a few days) before they install, balance and makes you leave as a happy customers. They just doubled their shop size and installed new wheel alignment machines...the convenient place to be for all tires and accessories needs...look for Bao Hua for quotation.
 

Tinytok
1st Gear
1 reviews
29 points
121 forum posts Joined on 28-Feb-2012
Tyre losing air  Posted on 15-May-2012
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Went to this shop to complaint at all tyres losing air weekly. Boss doesn't believe that. Boss check the tyre pressure and end up only 1 losing air. one young chap which appears sleepy says that there's a nail somewhere and Patch it for one red note. 15 mins spent there. Pleasant time. Hope that it does not continue to lose air.
 

Evolution989
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-May-2012
Rota Rims  Posted on 14-May-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I would like to comment on H Tyre's service. I used to come to H Tyre but due to prices i decided to visit other tyre shops. This time me driving evo9 and my friend driving a wrx sti decide to pay H Tyre a visit due to our requirement for specific offset rims. We were on spacers in order to clear our big brake kits. Spoke to the salesguy at H Tyre and immediately he could tell us what offset and designs would be able to clear our Alcons. Very confident and professional. Was offered the Rota 18x9.5 IKRs and they even gave us discount for tyres. We both changed our our rims and tyres there. Just to comment that i think they improved a lot on their service compared to years ago. They served drinks and were willing to answer questions. Thumbs up on H Tyre's service Highly recommended!
 

Kezzy48
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 24-Mar-2012
 Posted on 23-Mar-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to H Tyre for servicing and change of tyres. Not pushy and willing to listen. Was offered Idemitsu package which was quite worth it and they did a thorough check on my car and discovered a few faulty parts. Asked me if i wanted to change and recommended cheaper alternatives unlike some workshops who just charge you ridiculous amounts. As tyres are going bald too, i asked for prices. Was offered Pirelli tyres. Price also quite reasonable. The thing i like about this workshop is that they listen to customers budget and will not look down on customers driving smaller or cheaper cars although they got a lot of customers driving big cars. Was served drinks and salesguys were polite and willing to answer questions with a smile. Some workshops cant even be bothered talking to you. The prices quoted were subjected to GST but overall still reasonable. Overall a pleasant experience and i will definitely go back to them for future change of tyres and servicing.
 

Der_peg
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 01-Apr-2011
 Posted on 01-Nov-2011
  • Technical Expertise3.0
  • Customer Service3.0
  • Value for money3.0
  • Outlet Experience3.0
They are quite experienced in tyres and I only go there for wheel alignment or "reload" my nitrogen. That's all. Normal servicing but wasn't very good in troubleshooting. Took few hours just for that alone.
 
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Merchant Logo H Tyre Pte Ltd
4.5 stars - based on 39 reviews

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