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   Consumer Reviews of SG Car Choice Pte Ltd (Rental & Leasing)
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4.9
 
238 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9

review user
Ariff, Rented Honda Fit.
Great customer service by Carol  Posted on 17-Jun-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
First time considering to lease a car (on a more long term prospect) and SG Car Choice was able to give me a peace of mind and assurance that doing so had its benefits. I was served by Carol and she constantly ensured that my queries building up to my eventual decision to lease never lacked the necessary guidance and answers I needed during every query and concern I may have. She made it hassle-free throughout the transaction until the day I collected the car eventually. Great customer service and was always ready to provide the necessary follow ups whenever I needed one. Looking forward to see greater things from SG Car Choice as I undertake the full tenure of my lease on a longer term basis with them moving forward! Not forgetting, they have great in-house promotions even for new cars, which made it a great option for consideration especially when you want to be able to manage the financial means of maintaining a lease with an ease of mind. - Ariff, Rented Honda Fit

1 Review Photo(s)

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Mohamad Asri, Rented Toyota Sienta.
Mr Keith is a awesome guy  Posted on 13-Jun-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Mr Keith is a awesome guy. He is so kind and so helpful. His explaination easy to understand. Definitely will come back again for rental of car. Keep it up Mr Keith. - Mohamad Asri, Rented Toyota Sienta

1 Review Photo(s)

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Wang Zhe, Rented Toyota Alphard.
Friendly and helpful  Posted on 08-Jun-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have Been returning to Rent car from Aloysius since last year. He's always responsive and accommodative and has always ensure that the car is up to standard before handing over to us. He's really friendly and helpful which makes me feel comfortable talking to him as well ! Will highly recommend to look for Aloysius if you're planning to rent a car be it for long term or short term ! - Wang Zhe, Rented Toyota Alphard
 

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Eric, Rented Honda Vezel.
Excellent experience  Posted on 24-May-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Zephan did a great job in explaining to me about the rental car details via WhatsApp which conveniently save my trip from going down to book the rental car. He recommended me the Honda Vezel for my trip to Malaysia, good car to drive to Malaysia as the space is sufficient and no issue given from the car throughout the days in Malaysia. Hafiz was nice as he clearly explained to me on the details of the car when I came over to collect it. Overall experience from both of them was excellent. Definitely to come back and rent again the next time! - Eric, Rented Honda Vezel
 

review user
Muhammad Sharil, Rented Toyota Noah.
Great job guys  Posted on 22-May-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
first of all i would like to say thank you to Joseph Lew for his great customer service. He manage to convince me wit great deal when i so confuse wit alot of offer given by other side. i recomend all of u to take their deal as there is no hidden cost as everything is transparent.....great job guys - Muhammad Sharil, Rented Toyota Noah

1 Review Photo(s)

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great help in advising the car usage and on charging matters. Accommodated early return as well. Though he could not be there, he advised his colleague to help with the return. Was fuss free, good experience! Bao, Rented Tesla Model 3.
Aloysius was kind and professional  Posted on 17-May-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Thanks for accommodating a short term (2 days) lease of the Tesla Model 3! Had needed one to test drive and familiarize before renting for a road trip. Aloysius was kind and professional - great help in advising the car usage and on charging matters. Accommodated early return as well. Though he could not be there, he advised his colleague to help with the return. Was fuss free, good experience! - Bao, Rented Tesla Model 3

1 Review Photo(s)

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Yenni Chen, Rented Honda Vezel.
Keith has been excellent during our entire experience  Posted on 30-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Keith has been excellent during our entire experience of renting a car. He is super patient and understand our needs before putting forth proposals that are practical and with perfect commercial sense. Thank you to Hafiz too for his assistance in handing over the car to us smoothly late on the weekend. Definitely, we will return to them when we need car rental again and we will recommend them to all our friends and relatives for the same. - Yenni Chen, Rented Honda Vezel
 

review user
Md Mustaqqim, Rented Toyota Prius.
Exceptional experience from start to finish  Posted on 08-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently had the pleasure of leasing a car through Car Choice and I must say, it was an exceptional experience from start to finish. From the moment I reached out to inquire about their leasing options, Josef was top-notch. Josef were knowledgeable, patient, and took the time to understand my specific needs and preferences. He guided me through the entire leasing process with professionalism and clarity, making sure I understood all the terms and conditions. Once I selected the preferred car , the paperwork and administrative tasks were handled swiftly and efficiently. I was pleasantly surprised by how smoothly everything went. Overall, my experience with Josef exceeded my expectations. - Md Mustaqqim, Rented Toyota Prius
 

review user
Marcus, Rented Toyota Corolla Altis.
100% appreciated  Posted on 08-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
It's really 100% appreciated Miss Karen has helped me secured this rental agreement with full understanding n very comfortable with her good attitude in my rental contract, I will strongly recommend my friends to rent a car with Kinto n Karen is really professional to handle in super good way, she deserves all credit n can say many thanks to her, any I have already recommend my drivers friend to her tomorrow to her see her. Thank you. - Marcus, Rented Toyota Corolla Altis
 

review user
Chua Xue Qi, Rented Honda Vezel.
Service provided was good  Posted on 04-Apr-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience3.0
I tried my first rental in this company for a week and the service provided was good. The response from Zephan was quick enough, and we went through the process real fast. I like the service of delivering and collecting of car direct at my place, which made things flexible for me. I will definitely rent from them again. - Chua Xue Qi, Rented Honda Vezel

1 Review Photo(s)

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Yvonne, Rented MercedesBenz GLC300.
Thanks to Aloysius  Posted on 29-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently rented a car for three weeks, and my experience was nothing short of outstanding. What made my rental truly exceptional was the stellar customer service provided by Aloysius, who went above and beyond to ensure a seamless and worry-free experience. From the moment I approached the counter, Aloysius greeted me with a warm and friendly demeanor, instantly putting me at ease. His professionalism and attention to detail were evident as he took the time to thoroughly explain the rental terms and answer any questions I had. Aloysius' knowledge and dedication to customer satisfaction set the tone for a positive rental experience. One aspect that truly stood out was Aloysius' commitment to ensuring the vehicle's condition. Before handing over the keys, he conducted a meticulous inspection of the car, checking for any potential issues and ensuring that it met the highest standards of safety and functionality. This thorough examination not only showcased his dedication to customer safety but also provided me with peace of mind, knowing that I was driving a reliable and well-maintained vehicle. Aloysius's attention to detail and proactive approach in addressing any potential concerns was truly commendable. His commitment to delivering excellent customer service is a testament to his professionalism and reflects positively on the car rental company as a whole. I highly recommend seeking out Aloysius for your car rental needs. His expertise, friendly demeanor and commitment to customer satisfaction make him an invaluable asset to the rental experience. Thanks to Aloysius, my three weeks with the rental car were not only hassle-free but also enjoyable. If you're looking for a reliable and customer-focused car rental experience, Aloysius is the person to see - Yvonne, Rented Mercedes-Benz GLC300
 

review user
JOE CHAN, Rented Kia Sorento.
Exceptional service provided by Aloysius  Posted on 29-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had an outstanding experience renting a car from Aloysius. From start to finish, the process was smooth, convenient, and exceeded my expectations in every way. First and foremost, the car itself was in pristine condition. It was clean, well-maintained, and exactly as advertised. I felt confident and comfortable driving it throughout my rental period, knowing that Aloysius takes great care of his vehicles. Aloysius's customer service was exceptional. He was prompt in responding to my inquiries, accommodating with my pickup and drop-off times, and provided clear instructions on how to operate the vehicle. His professionalism and attention to detail truly made the rental experience seamless and stress-free. Additionally, the pricing for the rental was fair and competitive. I appreciated the transparency and honesty throughout the booking process, with no hidden fees or surprises upon pickup. Overall, I couldn't have asked for a better car rental experience. Aloysius's dedication to providing top-notch service and quality vehicles sets him apart from the rest. I highly recommend renting from Aloysius for anyone in need of a reliable and hassle-free transportation solution. Thank you, Aloysius, for your exceptional service! - JOE CHAN, Rented Kia Sorento
 

review user
Benny Tan, Rented.
Shirley was very patient and understanding  Posted on 16-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recently leased a Toyota Altis Hybrid from Shirley Sg Car Choice, the whole process was very smooth , there were few hiccups along the way but Shirley was very patient and understanding. Shirley not only provided me a good fuel efficient vehicle, she also guided me on how to maximise my daily income from doing PHV and provided an excellent fuel rebates to lower my daily cost. - Benny Tan, Rented Toyota Corolla Altis

1 Review Photo(s)

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Eric, Rented Toyota Yaris.
Thumbs up to the team  Posted on 16-Mar-2024
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Keith is very helpful in taking over the case from a resigned coll. Unfortunately he's on mc on the day of collection. Zephan swiftly step in to help and ensure the collection procedure is smooth. He even spend the effort to help on checking the car and send for car wash. Thumbs up to the team. - Eric, Rented Toyota Yaris

1 Review Photo(s)

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Jamuel, Rented Toyota Prius.
Ken is very helpful  Posted on 15-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ken is very helpful in catering to my needs and the whole process was smooth. - Jamuel, Rented Toyota Prius

1 Review Photo(s)

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Merchant Logo SG Car Choice Pte Ltd (Rental & Leasing)
5 stars - based on 238 reviews

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