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   Consumer Reviews of Cheng Chuan Motor Services
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OVERALL RATING
 
1296 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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1296 Reviews
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review user
Kisho, Owner of Honda Civic, verified customer
Very accommodative  Posted on 03-Aug-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Roger and Kun were the guys who attended to me. What can i say... they have been very accommodative from answering my enquiries via carousell to making an appointment to meet me amidst my busy schedule. Although there was some delay in shipment due to covid for my bodykit, they stuck to their promise on completion and delivery of my car and accomodate to my last minute change of mine for colour. With roger's recommendation, i changed to a unique colour which has so far turned many heads on the road and most importantly got the approval of my wife. Highly recommended in terms of workmanship and professionalism! Thank you guys! - Kisho, Owner of Honda Civic SMR55--H
 
review user
Joseph, Owner of BMW 523i, verified customer
Professional and patient  Posted on 01-Jul-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was referred to visit Cheng Chuan Motor to get a new paint job for my car. Met up with Kun & Roger to discuss about how we can go about beautifying my car and giving it a new life ! They were very professional and patient and explained to me the whole process of how it was going to be done. They were not pushy at all and were very attentive to my queries. Price quoted was reasonable as well.๏ฟฝ I have heard of many horror stories from my peers on their bad experiences with other paint shops so I was initially a bit skeptical and defensive when I was shopping around but Roger and Kun gave me a very positive vibe & trusting feel. They genuinely told me to take some time to consider before getting back to them on my final decision. Along the way before confirmation, they were very proactive & responsive to the questions i had. This gave me a lot of confidence to finally go ahead with the paint job at Cheng Chuan Motor. Downtime was slightly less than 2 weeks as I was changing my full car body kit + full interior and external painting. In between the process, there were some parts that was required to be purchased and fixed. I managed to find a source to get it cheaper and Roger even recommended me to get it elsewhere even though he was able to provide for the part. He was very transparent and honest. Car collection day ! I was simply amazed and very satisfied with the finished product. The workmanship, the fitting and the color definitely exceeded my expectations. If it wasnโ€™t my car, I would have thought that it was a brand new car ! Great job and well done guys !! Kudos to Roger & Kun for their excellent service, knowledge and the wonderful experience !! Going forward, this will definitely be my go to place !! Will definitely recommend my friends and family !! Keep up the good work !! - Joseph, Owner of BMW 523i SDZ22--L
 
review user
Sarhan, Owner of Audi A3, verified customer
Smooth & pleasant experience  Posted on 28-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have to say the reviews here are all absolutely true. Have always wanted to spray my car but wasn't sure where until I found out about them on Carousell. Everything from making the appointment to collecting my car was a really smooth & pleasant experience. Both Roger & Kun are super friendly & very easy to communicate with. They will actually advise you on what looks good & what doesn't. It was also very easy to communicate with Kun via Whatsapp. The spray was done very nicely & my car looks better now. Thank you Roger, Kun & their team for a wonderful job. 10/10. - Sarhan, Owner of Audi A3 SKG48--Y
 
review user
Nico, Owner of BMW Z4, verified customer
Workmanship that exceeded my expectation  Posted on 28-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had initially gone down to repair my bumper which had cracked and after discussions with Kun and Roger, I was convinced that it was timely to give my car a brand new look at a reasonable price. They had also brought me around on a tour of their workshop and showed me the ongoing works and walked me through the process of how it would be done. After chatting up more with Roger, I realised that he could also redo my upholstery (which I had already been planning for) and decided to check it off my list at the same time. Though a little skeptical at first about the colour I had finally decided on (AK2224), they assured me of the results and I left it in their good hands. Collection day is a testament to their professionalism, knowledge and experience. The workmanship definitely exceeded my expectations. Kudos and thanks guys! ๐Ÿ‘๐Ÿฝ (P.S the photo really doesnโ€™t do justice) I would also like to thank them both for accommodating my last minute request for a colour change on the day I handed my car over and meeting my requested timeline. - Nico, Owner of BMW Z4 SMW12--C
 
review user
Adel, Owner of Hyundai I30, verified customer
Satisfied  Posted on 24-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Contacted roger and Kun to reparay my car interior and exterior to aikka AK 4444 deep candy blue. Kun guided me from the start to the end with excellent service and patiently answering all my questions. Down time given to me was 10 days as alot of work is to be done but it was already done within 7 days. Constant updates and photos was provided to me by kun throughout the process. Collected my car with no hiccups at all and i am very satisfied with the workmanship, quality and also the level of service both roger and kun provided. - Adel, Owner of Hyundai I30 SNA48--R
 
review user
Ray, Owner of Mercedes Benz E 250CGI, verified customer
Smooth and excellent job done  Posted on 21-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Approached the workshop through carousell and manage to get a slot to assess my car. Met Roger and Kun who introduce me to the spray paint colour and glasurit lacquer for the interior and exterior of the car body. Everything turns out smooth and excellent on the paint job. All parts that need to rectify and touch up under my request have done neatly. Highly recommended to come over Cheng Chuan Motor to makeover your car! Thank you! - Ray, Owner of Mercedes Benz E 250CGI SGW18--C
 
review user
Anson, Owner of MercedesBenz GLA200, verified customer
Job well done  Posted on 04-Jun-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to the workshop and it is a breeze to find. I was served by Roger who is the Director of the company. Very professional and friendly not withstanding the fact that I just need a touch up on my carโ€™s paintwork. Leave the car and collect it the next morning. Work was very well done and total satisfaction. Meet Rogerโ€™s father as well and he is also a very friend guy to chat with. Overall experience was good and will certainly recommend this workshop to my friends. - Anson, Owner of Mercedes-Benz GLA200 SLX72--T
 
review user
LEE, Owner of Volvo S60, verified customer
short turn around time  Posted on 06-May-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to Cheng Chuan Motor for a touch-up paint job of my front bumper. Roger was patient in explaining the overall process, including how they match the original colour of my car. Pricing was reasonable, fairly short turn around time and good workman ship with the paint touch-up. I had some issues with the front parking sensors after collecting my car and his team rectified for me even though it was not due to the paint job. Extra service provided ๐Ÿ‘ - LEE, Owner of Volvo S60 SMT29--G
 
review user
Kenny, Owner of BMW 318I, verified customer
Tip top workmanship!  Posted on 27-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Firstly, a very big kudos to the Ah Man ๅ“ฅ Ah Teck, the "Si Beh" Steady Roger and his team. Has always been their supporter for many years. Their spray painting workmanship has never disappoint me before. Reasonable price and with tip top workmanship. Go where find? Just had my car spray paint by them and Roger introduce me to this new color of White with green and blue shades. Was a bit reluctant initially as I don't want to be too colorful but the end result truly amaze me. Drove off fully satisfied and a happy man. ๐Ÿ˜€ All I can say is Roger and his team are a group of professional and they really know what they are doing. So if you are currently looking for any spray painting job, this is definitely the place if you want a piece of mind. Good job guys and may your business flourish to greater heights. ๐Ÿ‘๐Ÿ‘๐Ÿ‘ - Kenny, Owner of BMW 318I SMS33--L
 
review user
Yat, Owner of Audi A4, verified customer
Credit to Roger and Kun.  Posted on 15-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Credit to Roger and Kun. For accommodating and recommend colour choice of my ride. At home, have decided the colour of my choice. When u're there. I tell u..u will be mind blown with all the colours they have. Had a very interesting and interaction with Roger and Kun. No doubt. And they are very experience and friendly too. A happy customer here and will definitely recommend anyone to get their ride's paint done at their place!. Highly recommended. Very satisfied with their service!. Good job Roger and Kun. Wishing your business a great success!. *Thumbs Up* - Yat, Owner of Audi A4 SJG52--R
 
review user
Felix, Owner of Subaru Impreza, verified customer
Highly recommend!  Posted on 15-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Before deciding to engage which paint shop to go already after visiting 6 different paint shop to get quotes . The decision was made to let Roger and his team , ah song and Kun is because of their sincerity. In particular, Roger . I appreciate his honesty and heeding his advice not to go wide body due to inspection issue that may entails instead they offer me a solution to solve my car rear fender rubbing issue because of the lowered car in a more cost productive way and hassle-free for inspection . I accepted the deal and handed over the car . During the wait , Kun was constantly updating me of the progress . For every little detail example emblem position , certain car body parts to be painted or not was ask to double confirmed before committing the paint . Finally after 2 weeks, the car was ready for collection ! After seeing it the first impression of it was the shimming glitter gold effect on subtle white paint I chose as I op to pay extra for it . Glad that I made that decision as recommended by Roger , again . I recommend Cheng Chuan motor service for your car service spraying needs . - Felix, Owner of Subaru Impreza SJS77--E
 
review user
Natalie, Owner of Honda Vezel, verified customer
Quality workmanship and reasonable price  Posted on 30-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
After reading many positive review in carousel, I hv decided to meet up with Kun and Roger in their workshop. They have quoted me a reasonable price and I have even let them respray my rim. Quality workmanship and reasonable price ! I'm glad I have found them and highly recommended if anyone required repair and respray of their car. Thumbs up for the excellent service from all the staff in Cheng Chuan Motor Services ! ๐Ÿ‘ - Natalie, Owner of Honda Vezel SMN14--H
 
review user
Norman, Owner of Kia Forte K3, verified customer
Wonderful job and great workmanship  Posted on 15-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Got a used from a dealer in Yishun. The dealer offered to respray the van at Cheng Chuan. Met up with Roger to choose the colour and he recommended a colour that is stunning yet easy to maintain. Wonderful outcome! Great workmanship. 1 month later, sent in my personal car to do up some dents and respray the same colour as the van cos I simply love colour that was recommended by Roger. Amazing outcome as well. Their team are very professional in dealing with customers, regardless of what type of car you bring to them. So don't be shy, please come. They will treat you well!!! On a side note, the prices are value for money. 25% to 35% cheaper to 2 other shops that I enquire. - Norman, Owner of Kia Forte K3 SKN37--E
 
review user
Rahman, Owner of audi A3, verified customer
Excellent workmanship. Highly recommended!  Posted on 08-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
After reading many positive review, meet up with Roger(boss) and Kun who is both friendly and patient. After explaining bout the process, I decided to let them spray my A3. Came to collect my car and was amazed on the excellent workmanship. Roger even go the extra mile without charges. The whole process was fast and at a reasonable price. Highly recommended. Thanks Roger and team for the job well done. - Rahman, Owner of audi A3 SKW40--T
 
review user
Simon, Owner of BMW 118i, verified customer
Thank you Roger and team  Posted on 03-Mar-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thank you Roger and team for the impeccable workmanship. Price was definitely reasonable and set on par with the market. The total works from body kit, paintwork to service was truly remarkable. Roger was prompt and quick upon enquiry even though the body kit i requested was not really in-demand on the market. Roger was able to deliver in said time ๐Ÿ‘ highly recommended for those who seek to do body kit upgrades including paintwork. A large team that is friendly and dedicated with their job. What you get at cheng chuan is truly a service well deserved and recognized. - Simon, Owner of BMW 118i SMV40--K
 
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Merchant Logo Cheng Chuan Motor Services
5 stars - based on 1296 reviews

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