New system to indicate waiting time for trains
08 Feb 2014|3,299 views
The Straits Times reported that 'traffic lights' have been installed at the entrances of Ang Mo Kio and Tanjong Pagar stations in a trial which began last December. This is part of a new system that tells commuters how crowded the platforms are at MRT stations.
If the lights are green, it means the platform is clear and commuters can catch the next train. Amber means a wait for approximately two trains to pass before they can board, while red indicates a crowded platform and 'prolonged waiting time'. Flashing red means a service is delayed or disrupted.
Train operator SMRT said that the system allows commuters to make informed decisions prior to reaching the fare gates. These could include catching a bus or taxi or just going for a coffee while they wait for a later train.
Signals at the two stations - each has a single platform serving two directions - are updated in real time by station managers who have views of the crowd pool. Ang Mo Kio and Tanjong Pagar were selected for the trial as both see high commuter traffic, especially at peak hours. An SMRT spokesman said the system is part of a new six-month initiative to bring greater convenience to commuters and enhance the overall customer experience.
The Straits Times reported that 'traffic lights' have been installed at the entrances of Ang Mo Kio and Tanjong Pagar stations in a trial which began last December. This is part of a new system that tells commuters how crowded the platforms are at MRT stations.
If the lights are green, it means the platform is clear and commuters can catch the next train. Amber means a wait for approximately two trains to pass before they can board, while red indicates a crowded platform and 'prolonged waiting time'. Flashing red means a service is delayed or disrupted.
Train operator SMRT said that the system allows commuters to make informed decisions prior to reaching the fare gates. These could include catching a bus or taxi or just going for a coffee while they wait for a later train.
Signals at the two stations - each has a single platform serving two directions - are updated in real time by station managers who have views of the crowd pool. Ang Mo Kio and Tanjong Pagar were selected for the trial as both see high commuter traffic, especially at peak hours. An SMRT spokesman said the system is part of a new six-month initiative to bring greater convenience to commuters and enhance the overall customer experience.
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