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   Consumer Reviews of Dynamics Mechanic Pte Ltd
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4.8
 
309 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.8
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Value for money
4.7 Outlet Experience
4.8

review user
Peter Tan.
Decent price & job well done!!  Posted on 17-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Eric & his team had displayed professionalism & advise customers accordingly to car issues. Decent price & job well done!! Would definitely recommend Subaru owners to Dynamics Mechanics. - Peter Tan
 

review user
Bryan Kyaw, Owner of BMW 523I.
This workshop won my customer trust  Posted on 16-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My car was towed to this workshop as former two workshops diagnoses were not quite convincing for me and displeased with their level of service excellence. Alvin listened my car problems carefully and was able to identify the root cause despite my car brake symptoms were tricky and could be misled for inexperienced mechanics. He gave me a reasonable quotation without changing unnecessary parts and charge labour for additional profits. This workshop won my customer trust and I will definitely recommend to my other friends too. - Bryan Kyaw, Owner of BMW 523I

1 Review Photo(s)

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review user
UH Li.
I would definitely recommend the workshop.  Posted on 14-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience4.0
Came across Eric's posting on Carousell for rear wheel bearing & front lower arm bushings for my Subaru XV. Made some enquires on WhatsApp & Eric was very responsive to answer my questions. Made appointment to go down. Location was far from my place so took some time to drive to the workshop. However, the place was easy to find & Eric gave further details about location of workshop. Air con waiting room with TV & Wifi (I did not use the wifi). You appreciate this if you ever go to a workshop without this. It can be very noisy if there is no air con waiting room & you just sit around chairs around the car while it is being serviced. Just across the large car park in front of the workshop is a food court where you can get food/drinks. Parts were shown to me in their boxes & the damage in existing parts in my car pointed out to me. Work started immediately while I waited in the waiting room. Took about 1.5-2 hours to replace. The service technician then took the car for a quick test drive to assess the condition after three parts were replaced. So far so good. Read some not-so-good reviews but my experience has been OK. I would definitely recommend the workshop but understand what you want & need & do check around before deciding. One suggestion for the team there is perhaps to provide cold bottled water to those waiting inside the waiting room - now with Covid - think most people don't want to drink from dispenser. - UH Li
 

review user
Farhan Tahar.
The team was friendly  Posted on 14-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Brought my newly bought car to Eric and the team at DM to check for wears and tears and also ask some questions about my car. Decided to do up some enhancements while I'm there. Eric was patient with my questions and shared a lot. The team was friendly and did a fine job with my car. Thanks guys! - Farhan Tahar
 

review user
sykc 81.
Wow, professional polite team.  Posted on 09-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Wow, professional polite team. reasonable price, fixed Honda jazz engine oil leak and front suspension issue.. showed you the parts that they changed.. as wat they say really "mei you Luan luan lai".. thank you Alvin and team!! Well done!! - sykc 81
 

review user
Den9893.
Response was very quick.  Posted on 02-Feb-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I contacted Eric at DM through WA on the Aluminiun 2 Cores Radiator and Silicon Hoses for my Subaru Foester XT. Response was very quick. Eric forwarded his advert at carousell and also offered 2nd options- The KoyoRad. Prices were all posted in carousell and totally transparent. I made the appt with Eric to have the installation for the KoyoRad and rubber hoses done on Friday 6 May 2022 evening. On Arrival at the workshop, DM's mechanic attended to me promptly. Discussed what I wanted to do and he drove the car to the hydraulic bay and started work promptly. Assignment was completed within 1.5 hours. The mechanic then cleaned up and test drove the car around the premises. He later told me the radiator and hoses were completed. The wheel bearings at the front had worn out and making the noises when he test drive the car. He quoted the cost and explained that it will take about 2 hours to replace both front and Rear sets. I told him to go ahead and do it if he can complete the job before the shop closes at 10pm. The entire job was completed within the specified period. I had the opportunity to witness the whole process and work flow. I can see that the folks are using the proper tools and their knowledge of this car are remarkable. What amazed me is that DM kept most of the spare parts for our cars and is able to turn around the work in a timely fashion. The wait time and car idling at the shop were kept to a minimum. I am happy to report this positive experience at DM. I will be back for the DM's Castrol Ti 4x service package soon. Thanks Eric and his team for a job well done. Keep up the good work. - Den9893
 

review user
Nigel Tan.
Fast, Efficient, Friendly, knowledgeable, Pricing Reasonable.  Posted on 21-Jan-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fast, Efficient, Friendly, knowledgeable, Pricing Reasonable, Went to replace my engine mounts and gear box mount today Really satisfied, although a bit far from where I stay, this will be a place I will come back in the future for repairs, Thank You Eric and Team - Nigel Tan
 

Hafeztahir
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Aug-2021
Trusted & reliable workshop  Posted on 13-Jan-2023
Previously driving mazda 3 HB 2016 model. Had a problem with my car as the car was vibrating quite badly on a smooth road. Had my car check at 3 different workshop. The first 2 workshop couldnt solve the problem as they didnt do a proper check on my car. The third workshop I went was dynamic mechanic and obviously they did a pretty thorough check on the car and pint pointed the problem. Even advises to change only the affected parts. Went there ever since for my servicing and maintenance. 3 years later, upgraded to F30, had the car check by dynamics mechanic and told the car dealer to change the wear and tear accordingly. Save a lot on the cost of changing the wear and tear(approx 3k). So far the most trusted car workshop that I have visited and will continue visiting. Upgraded to force brake kit and woah a big difference in stopping power. Just love the unique anodized color of the BBK.
 

review user
Irfan Rahmat.
Staffs were very approachable and knowledge!  Posted on 16-Aug-2021
  • Technical Expertise4.0
  • Customer Service5.0
  • Outlet Experience5.0
Hospitality was very good.. staffs were very approachable and knowledge! - Irfan Rahmat
 

review user
Ramesh Misra.
Good and friendly service  Posted on 11-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The workshop spent time and effort to rectify the noise problem. Appreciated their willingness to listen and revisit the issue till resolved. Good and friendly service - Ramesh Misra
 

review user
Sean Ang.
Service and price were good  Posted on 09-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Service and price were good, fantastic waiting lounge. However extremely annoyed the next day to find the workshop's decal on my rear screen, thought it was inappropriate and unprofessional to do that without asking or informing the car owner. - Sean Ang
 

review user
Kenny Pang.
Great, friendly and professional service  Posted on 05-Aug-2021
  • Technical Expertise5.0
  • Outlet Experience5.0
Great, friendly and professional service by the service crew. - Kenny Pang
 

review user
Alvin LohYP.
Happy to pay them for the great job.  Posted on 04-Aug-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was looking for workshop at Carousell to repair my wing mirror this morning. Contacted Eric and he responded instantly. Was told to drive down to his workshop. To cut short the story, they were good, fast and friendly. I ended getting my rear wheel bearings changed too. Happy to pay them for the great job. Highly recommended. - Alvin LohYP
 

Staff are friendly and service is fast and good.  Posted on 28-Jul-2021
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This place was recommended by the person I bought by current car from. This place was really out of the way for me (I live in the city) but I was really surprised by the intimacy of their knowledge of my car, which was previously serviced and modified by them. Staff are friendly and service is fast and good. They have a pretty cool waiting area as well that you can wait for while they do the serving for you. If and when in doubt, ask for the boss Eric. Warm and friendly, and more importantly, would guide you and teach you about your car without hard selling you. Would recommend to any car owners especially Subaru Forrester owners! - Nick Hui
 

Dynamic Mechanic with Dynamic Pricing  Posted on 26-Jul-2021
  • Technical Expertise2.0
  • Customer Service2.0
  • Outlet Experience3.0
Dynamic Mechanic with Dynamic Pricing My car broke down less than a month ago, and we are "fortunate" enough to know this workshop and got our car repaired by them less than a month ago. Just yesterday, my car broke down again for the same issue. Called them this morning and was responded with all sort of aggressiveness. Understand that second hand spare part may not come with warranty, however, to break down again within a month time, is it reasonable? Apparently the professionals there said it's normal, wow! That's not the end… Not only the aggressiveness is top notch, their pricing is also one of the world class. For the same item, same issue diagnosed by other workshop, the price difference is double! Guess that's how they maintain their business! If I can give them negative star for the above, I will not hesitate. But too bad, google review only allows up to 1 star. I guess the 1 star review is to give them credit to follow up, just to see if another scam is possible! Just for your knowledge, another workshop fixed the car for the same price as your "follow up" job.. Good job and thank you Dynamic Mechanic for the lesson! We will never visit you again for any cases and we wish you best of luck in maintaining the business! - Sekchou Kim
 
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Merchant Logo Dynamics Mechanic Pte Ltd
5 stars - based on 309 reviews

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