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   Consumer Reviews of MSP Far East Pte Ltd
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4.9
 
198 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.9
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Value for money
4.9 Outlet Experience
4.8
JERRYKANG
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Jun-2018
Service Your Expect and Deserve  Posted on 21-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
SERVICE YOU EXPECT AND DESERVE Unlike other repair shops I have tried.

Calvin will tell you if they notice or find other items that need attention on your vehicle. This wasn't a "Get more work out of you ploy", it was being helpful and of concern for me, which I really appreciate. My Porsche went into limp mode at busy Orchard area at a good busy shopping hour on a beautiful Saturday evening, my luck! Calvin & His team responded immediately when I called for their advice even though I haven’t totally decided which workshop.

Calvin & His team diagnostic result shows my gearbox problem. Diagnostic equipment don’t lie unlike human. I would like to compliment on Calvin & His team that even though they knew my car have warranty, that didn’t stop them giving their best service especially when my tow truck arrive late in the night to tow to agent I’m taking my other cars over Calvin & Introduced my family & Friends too.

Like they say, good things don’t come easy especially Autoworkshop.
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hey Jerry, thank you so much for taking the time to write us a wonderful review. It was our pleasure serving someone as understanding as you. All the best!

 
review user
Samir Parmar.
Kuddos Calvin and Amar  Posted on 15-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
First of all Calvin the owner answered my call at around 8.15 am on Saturday morning (thumbs up for that). He was very courteous over the phone and instantly gave me an appointment for my car service at 1045 am. After taking a look at my car (Audi a5 Sportback), he was very honest with his opinion and told me there is nothing wrong with the car and just normal servicing will do. The Mechanic Amar who was working on my car knew exactly what he was doing. Resonabaly priced. I will def go back to MSP for all my future car servicing👍 - Samir Parmar
 
review user
KEBLAAB S.
Porsche and audi workshop  Posted on 02-Jun-2018
  • Customer Service5.0
  • Value for money5.0
Honest and reliable....does porsches n Audis too!👍 - KEBLAAB S
 
review user
Hairon Sawi.
Good attitude  Posted on 16-May-2018
  • Customer Service5.0
  • Outlet Experience5.0
Friendly car repair workshop - Hairon Sawi
 
joseleeeloong
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-May-2018
Good workshop  Posted on 14-May-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
One important lesson I learned is Good Autoworkshop don't come cheap and if they do, something is amissed.

Last December, I thought I made a smart cheap deal having my 730 BMW for Transmission Oil change for less than $200. Little did not know what they have done when oil started appearing on the floor and jerking started on gear change. Came to MSP for a check before my outstation trip and what Calvin & His mechanic showed my really felt so cheated by that so call “ Agent recommended autoworkshop”. Worst there was a screw in it !!

Calvin was good…recommended a few practical options instead of overhaul and saved me substantial amount of money. Calvin & His mechanic Amar were conscientious, honest & Reliable showing me the videos and picture each day and I felt assured even though I wasn’t there physically. If you believe in making informed, intelligent investments in your automobile maintenance and repair, go to Calvin. Don’t bother waste time & Money on cheap cheap autoworkshop or so labelled Specialized workshop. You will regret like I did. So I highly recommend Calvin.

Calvin, Amar...You guys deserve this review. I'm glad I found you guys.
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hey buddy, we're glad we were there to help you out. Don't hesitate to drop by for a cup of coffee when you feel like it. Enjoy your car!

 
bernardwong
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-May-2018
HIGHLY Recommended & Good Workshop  Posted on 02-May-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had the misfortune of my Audi breaking down on my way home from JB. What an experience!! I also learn always to have your mechanic check your car before taking a ride to Malaysia. Fortunately, MSP responded as my good friend say they would though I tried to call so many other Autoworkshop. I called the Calvin as recommended by my colleague. They were helpful and honest. And even waited for me to reach their workshop right up late into the night due to heavy traffic and gave me and my family a ride home. Found Mechatronic was the main issue beside a few other parts. I was show videos and pictures and am glad Calvin is this honest. Never was I updated or inform the state of repairs on my car by other Autoworkshop until came to this workshop. Calvin keep me posted all the way. I'm also grateful for the help extended in my JB ordeal. His foreman Amar did a good job I must say. Their bill was fair and my car performs so smooth and silent now. I would highly recommend this autowokshop to anyone especially those with kids. Safety come first.

BS Wong
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Mr Bernard! Thank you so much for your kind words. JB can be a scary place to break down. Safety indeed comes first. It was a pleasure serving you.

 
Brandonzhouu
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Apr-2018
Super Service  Posted on 26-Apr-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I love my Cayenne and my ever reliable work horse BMW 730. I'm happy that I have a mechanic who understands all about cars especially my type of performance cars. Calvin & His mechanic Amar has the experience, skills and tools to keep them running very smoothly. One so call ' Specialist ' quote me $7k to service my gearbox issue and another so call “ Expert” charged me $5k and it seems I was taken for a ride because the problem still existed and he can't explain a thing.

After I took my 730 & My Porsche to Calvin, it was a breeze. As another reviewer stated, Calvin doesn't speculate, no crystal ball, the team does their work and gives you a fair quote and options. I've been twice in the last year and I'll go back as needed to keep my car on the road. Thank you Calvin & Your team. Super service and had I know Calvin earlier, I would have saved myself alot of money and time.

Brandon
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hey Brandon, we care for your beautiful BMW 730 and Porsche Cayenne as if it were our own. Thank you for taking the time to share your kind words. Really appreciate it.

 
IANKOHHUATKHEEN
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Apr-2018
As Good As It Gets!  Posted on 16-Apr-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
As good as it gets... My Q5 transmission was having problems. The dealer said $8,000 to replace... Then they said $2,000 for a rebuilt.. This amount really gave me a heart bypass.

I searched for an alternative and Quality was top of my list. I can't afford in these economic crunch times and I need my car to help me achieve my Sales. So, I brought the car to MSP, Calvin & His mechanic diagnosed that the transmission that needed to be rebuilt. I was comfortable with the quote they gave me which was way lesser than the agent. They repaired the transmission beyond my expectations though the time took longer than what Calvin estimated, but I was more interested in them taking the time and doing it right. The repair was exemplary. The car now runs as good as new. I couldn't be happier.

What a great group of people to do business with. I highly recommend them to anyone. I am very pleased with Quality !

THUMBS UP BRO !!

IAN
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hi Ian, it was equally if not better dealing with someone as kind and patient as you. Thank you for your kind sentiments. Hope to see you around soon.

 
WIRANTOX558
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Apr-2018
DEPENDABLE & RELIABLE  Posted on 04-Apr-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Car emergencies are not so bad when you have really good people to help.

Clouds of billowing white smoke from my tailpipe were fixed promptly when I brought my car to the ever dependable autoworkshop at MSP to Calvin's . I'm glad I know where to go for great service for my car, Thanks again Calvin. Thanks for your prompt response and advise. Thank you for your kind words and support and most of all, I appreciate the fair price. I'm come back with my family other cars for your service.

WS
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hi WS, it was our pleasure being able to help you out. We sincerely thank you for your kind words. Hope to see you soon.

 
RogerYeeA6
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Apr-2018
Highly Recommended  Posted on 04-Apr-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
As one of the other reviewers stated, this shop is a hidden gem in the neighborhood. My car failed on the eve of Chinese Lunar New Year!! Oh boy, my luck !! Just when I called so many Autoworkshops with no response, Calvin responsed. He not only came down with his mechanic & Brought tools and a spare battery. I have never been more grateful for his gesture to response and took the trouble to help.
He fixed my problem so that my car can ran until spare parts are available to fix my car properly.

After doing up my car when the Spare Parts become available, my Audi A6 never have been in better Performance. Oh why didn't I know this Autoworkshop before, I would have saved so much $$ due to high Oil Consumption. This issue was also fixed by Calvin & His mechanic !

I highly recommend anyone who is looking for a honest & Reliable autoworkshop to come here.
Management Response by MSP Far East Pte Ltd
31-Jul-2018

We are glad we were able to help you Mr Roger and we hope you managed to enjoy your Chinese New Year this year. We are always here when you need us. Take care!

 
AdrianChen35
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Mar-2018
YOU GUYS ROCK!  Posted on 12-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
I wrote a 5 stars review about this business.

I couldn't be happier with these guys! I own a Audi A4.

They did a diagnostic on something I wasn't sure and then Calvin & His mechanic Amar found one seal/gasket to be gone due to overheating, they flushed the radiator and then he took it for a test drive and found that it was not only that, but my thermostat was bad, since it was not fluid flowing through the engine . While on the test drive he detected a coil to be defective and threw it in there with no diagnostic charge!... Who does that nowadays ?? And I understood it was labourous taking out to check the gasket from the videos shown. I really appreciate these guys.

These guys are the best in town and on top of that, they are very aware of the hardship on the economy these days...

You guys rock!

I am definitely recommending these guys to everyone i know with European vehicles!
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hi Adrian, appreciate the kind words very much. We are happy to see you appreciate the constant updates although it may have disturbed your busy day. It was our pleasure serving you and we hope to see you again!

 
JasonLin35
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-Feb-2018
GOOD & FAIR  Posted on 03-Feb-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Nothing worse than taking your car into a shop and knowing more than the tech at the autoworkshop.

However,this is not the case at MSP. Calvin's knowledge is certainly impressive, having previously trained in Germany & US. Calvin & His foreman, Amar do know their stuff. They are done an excellent work (inspected after they finished) and the price is more than fair for the work performed "No free meal in this world." So, I'm satisfied the amount I paid & Justified with the level of service & Repair on my overhaul. I was impressed especially I was constantly updated with videos & Pictures of the stages of progress of overhaul. Now, my A6 & Porsche 986 are so smooth & I'm enjoying my cars rides more than ever.

You guys deserve my time writing in this feedback. Keep it up boys!

Jason Lin
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hi Mr Jason, it was a pleasure helping you out and it feels all the more special that you took the time out to write such kind words for us. We are glad you are enjoying your cars. See you around!

 
keithbond123
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 07-Nov-2016
HIGHLY RECOMMENDED  Posted on 01-Feb-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had my Panamera serviced by another shop, but then had problems with the engine running rough, which they assured me was normal for Porsches. And I was told my Gear Box needs to be replaced. That will really will cost me a bomb!! I took it to MSP, Calvin & His foreman Amar diagnosed professionally and repaired the problem immediately. Turns out the other shop had broken an air hose and taped it with electrical tape which didn't seal properly !!

In addition, when my car broke down at ONE KM the exit slope, Calvin & His team responded immediately in half hour which really surprised me. For a small workshop, they are really united & Good at their word. And found out the problem was no petrol, which I should have taken note. I wish I had known about Calvin before. These guys are the best - honest, fast, and absolute experts. Highly recommended!!!

Darren Koh
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hi Mr Darren, performance cars like yours require skill to maintain. We are extremely gratuitous that you have shared your positive experience that you had with us. Hope to see you around soon!

 
mohdZam
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Dec-2017
This place is the best!!  Posted on 30-Dec-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This place is the best!!

They have never pressured me with a bunch of repairs like every other mechanic who told me that my VW Golf – Mechatronic need to be replaced! I had only driven my car for 4years, how can it be spoiled when my car is running smooth except for some sounds. It turns out that after Calvin & His foreman Amar done a thorough check, it was just the Mountings. I’M thankful that I save a huge sum of unnecessary repair bill & I want to thank you guys that you went out of your way to get me a car to pick up my sick mum from the Dialysis. Great service here.

I will definitely recommend my friends to this workshop & I’Ll be back for all my car issues.

BEST customer service I've come across!!

Zam
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Thanks for trusting us with your car Zam, it was great making your acquaintance. Im glad we left a good impression on you.

 
JEROMYEO
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Dec-2017
5 STAR RECOMMENDATION  Posted on 20-Dec-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Calvin was extremely helpful and updated me closely on the progress of my cars. I would recommend him to anyone without doubt. He is friendly, professional, honest and he has great staff who are always forthcoming. He was able to solve a problem in one of my cars where even Volkswagen themselves could not diagnose.

Kudos to the team and wishing them all the best.

Rgds,
Jerome
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hi Jerome, thank you for your kind words buddy. And all the best to you too.

 
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5 stars - based on 198 reviews

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