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   Consumer Reviews of MSP Far East Pte Ltd
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4.9
 
133 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.8
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Value for money
5.0 Outlet Experience
4.7

XinYen
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Feb-2024
REASONABLE  Posted on 28-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My husband at the advice of a fellow Porsche owner, took my Porsche to MSP for a couple of repairs, one that could have been extremely expensive.

We met Calvin and he immediately suggested that the expensive repair could be remedied by a new switch at a fraction of what we were expecting. Long story short, Calvin repaired and/or serviced everything that was needed at a reasonable price and in a reasonable time frame.

Finally we felt our beloved Boxster have found a good workshop
to take car of our car and this was the most important thing we were so worried till now. We only great things to say about this Calvin & His team.

Thanks, Calvin.
 

ValeriJames
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Feb-2024
GREAT ACUMEN & HONESTY !!  Posted on 28-Feb-2024
  • Value for money5.0
  • Outlet Experience5.0
These guys really know their stuff. Not only do they do good work. I'd recommend them to anyone.

I have been a customer since 2009 when I had my M3 Fixed. Calvin won me over with his honesty and acumen. 1 Audi S4, 1 TT, 1 Audi A4, Porsche Cayenne S and its now my Porsche C4S.

Calvin will not recommend if he thinks its not a showstopper. Reasonable price, sincere and quick turn-around. From periodic maintenance, engine rebuilds to performance upgrades I'd take my car nowhere but here.

Great job, Calvin !!
 

Walterrr
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 04-Aug-2023
SUPERB !!  Posted on 27-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
What can I say! Absolutely great and expert service. The video inspection and report on my car and the expert professional advice and explanations Calvin gave me were superb. Calvin & His team were meticulous and knowledgeable.

They were even able to fix my keys while doing the job. They quickly provided an estimate fully detailing the works and breakdown costs. My car is now booked in for the work.

I alway take my Porsche to them and have no intentions of changing. I would have no hesitation in recommending these folks to look after your Porsche.

Keep up the great work, guys!
 

apurvchoudhary
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Apr-2021
Committed, knowledgeable and trustworthy  Posted on 18-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My Porsche Cayenne was unable to start. I went to other workshops who could not repair or had a 1 month wait time for parts.

I found MSP Far East through reviews on Sgcarmart. Calvin from MSP responded to me within minutes of reaching out late at night. MSP Far East fixed my car and had it back to me within 4 days.

Throughout the process Calvin was responsive and in constant contact. He sent me pictures to explain what was the issue with the car. He took very good care of the car.

I was impressed with his knowledge and commitment, as well as MSP's ability to source rare parts through their network in such a short period of time.

Calvin is clearly highly experienced and an expert at what he does. He is also honest and careful not to overcharge his clients.

I would highly recommend MSP Far East.
 

Sangram2206
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Nov-2023
Excellent & Reliable Workshop For Porsche  Posted on 02-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had been looking for a reliable workshop for my Porsche Cayenne for a while and have tried many workshops. Finally I came across MSP Far East after reading numerous positive reviews on both Google and SG Carmart. I can safely say that what people say about MSP Calvin and his team is indeed true. Calvin is extremely knowledgeable, reliable, honest and will not make you spend unnecessarily. He also manages to source OEM parts from various European countries for a reasonable price. I am extremely happy with his service and would confidently recommend him to anyone looking for a Porsche workshop/specialist. A++++++++++
 

Walterrr
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 04-Aug-2023
UTMOST TRUST WORKSHOP  Posted on 04-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had the utmost distrust with Automotive workshops. By experience, even the dealer had me doubting what they bill me. So, when my Porsche of many years broke down badly, I knew my Mechanic taken me for a ride. So, when I was recommended MSP, I was all gear up, prepared to securitize, double check, triple check what they say they do.

I knew overhaul was inevitable, but I needed to hear and be shown. So, Calvin had his team striped down my Porsche to show me what needs to be done and I realized Calvin & His mechanics know their work. Entrusting my beloved Porsche to Calvin & His team for a complete overhaul was a decision I'm glad I made.

Throughout the overhaul process, they maintained open and transparent communication, providing regular updates with pictures & Videos on the progress. It was evident that they cared deeply for my car, treating it as if it were their own. Each element was meticulously cleaned, restored, and assembled to perfection. From start to finish, they exemplified professionalism and expertise that surpassed all expectations.

Without a doubt, I wholeheartedly recommend Calvin & His team at MSP to all Porsche enthusiasts seeking nothing short of automotive perfection.
 

GlennnHoo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Jul-2023
INTEGRITY WORKSHOP  Posted on 04-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was so impressed with the MSP@Kaki Bukit! I will be back and I will refer others! Calvin & His team was extremely welcoming and Calvin even took the time to drive me himself to my work.

I wasn't charged an arm and a leg for an additional request! I now have new brakes and my A/C is working perfectly!. They also resolve an outstanding issue that my previous workshop couldn't solve for 1 year and that was not able to reverse on my Panamera. We really needed a place with honesty and integrity & MSP rank top.
 

CS317
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Jun-2023
OVER & BEYOND  Posted on 28-Jun-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Finding a Great Mechanic is like basically entrusting your life, your family & Friend's lives to them.

Excellent service, they really went above and beyond. I had my manual clutch diagnosed repaired tested and running just like brand NEW. Would highly recommend them, very honest and straightforward. Their Honesty not for the faint hearted though which is exactly what I have been searching. I will be back for sure!

CS
 

IVANNGNG
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-May-2023
ASTONISHING WONDERFUL EXPERIENCE  Posted on 30-May-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Let's face it, no matter kind of high praise I may hear about a mechanic, I will always approach my first visit with a sense of dread and scepticism. I don't know THAT much about cars and I'm not made of money, so it is going to take quite a bit to gain my trust.

This being said, I am pleased to report that my experience at MSP was every bit as good as my friend said it would be! What really stood out was the information about the condition of my car that Calvin & His team provided after their diagnosis.

I hadn't previously experienced this kind of transparency with an auto repair shop, and it was much appreciated. Calvin told me they would get back to me promptly with a diagnosis, and not start working on the vehicle without my consent. I felt the price was fair and my overall experience satisfactory, which it was! I am very happy to have found a reliable mechanic, and will certainly be returning for next maintenance or repair job.
 

YiLeong
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Mar-2023
BEST PLACE EVER !!  Posted on 28-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Worst experience , and service of my life …long waiting and down times and almost no feedback !! , this was what I encountered with the Agents and another so called Continental Workshop ! I almost did not want to write this 5 star review …….. Till I went to MSP - this place is great ! Cool guys !

I have a Cayenne Gts that's getting on in mileage and having some real maintenance issues. The only difference between here and dealer is it's openness by Calvin & His crew . You will get to be shown the problems & Highlighted & Explained there & Then whereas at the dealers' - someone on the phone speaks to you until you make a 2nd or 3d trip down…..It sucks!!

These guys tell you honestly what they would do if it was their car and they even stayed late for me to pick up my car. I'm extremely satisfied and now even recommend & Trusted them with my family cars. If your car is more than several years old, they might give you a few options rather than quote you the full bundle of work that will blow a hole in your pocket. Highly recommended!
 

Vector
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Mar-2023
TOP QUALITY  Posted on 05-Mar-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I am really not one to provide reviews in general..,but I was super surprised by the level of service provided by MSP's Calvin & His staff.

Everyone I dealt with was courteous and helpful. My car was with them for 3 months due to parts delivery problems which wasn't their fault. I was kept up to date about the progress, and the finished work looks amazing. I even asked if their mechanic could look at one of my car keys which wasn't working, and Calvin had his staff fitted a new key battery for me free of charge and even drove me from my office .

Can't ask for better service than that. I highly recommend MSP unreservedly.
 

Ooong234
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Jan-2023
PROFESSIONALISM & QUALITY  Posted on 24-Jan-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
MSP exceeded my expectations in both the quality and the range of service given. I regret sticking with main dealers and going to Johor workshop and not coming to MSP earlier.

I am very happy with the work carried out on my gearbox & Engine on my beloved Cayenne. The work was carried out professionally and I was kept up to date with how the repairs were going.

I found out from other workshops, my repair cost for gearbox & Engine could easily hit the roof. But Calvin especially, kept his word to cap the repair cost .

Calvin's personally monitor and oversee the repairs with pictures & Videos of the progress. This is so assuring!

We had one minor hiccup which was dealt with very professionally and very quickly to my satisfaction. I can assurely say I can recommend MSP to anyone.
 

LeMatthew
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Dec-2022
EXCELLENT SERVICE  Posted on 13-Dec-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I just wanted to go on record with my sincere thanks to Calvin & Dee @MSP and the quality of service in my hour of need. My 2 cars, a BMW & A Carrera had been making some horrific noises.

All these while, my cars were service by agent, I was so frustrated they quoted me 5 figure pricing to resolve especially when both my cars were only 5 years old.

The cars was booked in at my earliest convenience, first thing next day , Dee explained in detailed what had gone wrong, what needed to be done and how much it would cost.

The work was carried out and I picked the car up with a full detailed explanation from Calvin how to take care of my cars. I was in fact an idiot who had completely worn down his brake pads, coolant pipings & Belt !

I would have no hesitation in recommending MSP to friends and family.
 

F1FZPATIENCE
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Sep-2022
EXCELLENT WORK & FRIENDLY  Posted on 23-Nov-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recently I asked Calvin to service my car and put everything right to make my car a safe one to drive. The workshop I used previously, never explained what was needed and serviced my car with a lot of if and buts.

Two days later, warning lights appeared on my dashboard. I phoned the garage about this, and the mechanic told me I need to go to a Porsche dealer, as they do not have the computer equipment to cope with specialist cars. When I told Calvin that I wanted a safe car to drive, with no if or buts, he took these words to heart and had his team of mechanics carried out a thorough investigation.

About 5 hours later, he advised the car needed new brake discs, new engine oil, new filters, new handbrake cable and a number of other issues, which were important to make my car safe and efficient with fair pricing.

He showed me all the parts he replaced and was concerned that the car filters had never been changed. A car can be a dangerous machine and it is important for owners to keep it safe to protect themselves as well as others. Calvin personally oversee his team to carried out a thorough investigation and has given me the confidence to express my satisfaction. I therefore would have no hesitation in recommending Calvin (MSP) to others.
 

MHSY
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Nov-2022
GREAT WORK  Posted on 21-Nov-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Dear Calvin & The entire MSP Repair Team, I wanted to drop you a note of appreciation for the exceptional service you have provided to me. Beginning from the moment i called that my Porsche broke down on the road last year. This thank you note is far outdated as I should have posted it last year.

And when my car broke down again & You guys came to my house, I'm reminded you guys deserved this credit as your guy, Dee stayed with me until the tow truck delivered my "Sick car" To the exhaustive work done by the team to diagnose the problem, then digging until you found the parts at a reasonable cost and finally the excellent craftsmanship of the repair. But your assistance to me didn't end there, your kindness to work with me on the financial end goes beyond the expected role in business and i will never forget it. I will continue to recommend you to all in my world.... For the fine craftsmanship, fair business practices and genuine kindness.

Keep up the great work guys!
 
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Merchant Logo MSP Far East Pte Ltd
5 stars - based on 133 reviews

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