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   Consumer Reviews of MSP Far East Pte Ltd
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OVERALL RATING
 
90 Reviewers
4.8 out of 5
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Technical Expertise
5/5 Customer Service
4.8/5
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Value for money
4.9/5 Outlet Experience
4.6/5
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90 Reviews

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Mobile Reviewers
A good review MSP deserve!  Posted on 15-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I own a 9 year old Scirocco 1.4 TSI. About 2 months back, i had to get it repaired asap due some noise in the engine, however due to circuit breaker, the next opening with Volskwagen was about 2-3 weeks away, so i decided to go to a 3rd party workshop for only the 2nd time since i bought the car. I found out about MST FAR EAST through good online reviews, and decided to call them. Got hold of the pic Mr Varun, and i got a slot for the next day. I was pleasantly surprised by the professional and friendly attitude of Varun and his team, they immediately diagnosed whats wrong with the car which turns out to be a water pump and coolant leak, and quoted me what i feel is quite reasonable repair costs. The way how Varun and his team conducted themselves gave me confidence, and i end up doing something that i wanted to do for a few years and that is to upgrade the car ECU mapping to Stage 1! They had the car overnight and by the next day the car was back with me. I have been using the car now for almost 2 months, and it's been a joy to drive! With Stage 1, the car has more power delivery and the shifting has been very smooth, it's like i have a new car. In addition i can roughly feel that there's a noticeable fuel savings as well even though lately i have been revving a bit aggressively on the rpm. Anyway taking care of a car correctly is neither easy nor is it for everyone. My experience with Varun has been good so far, he is professional, friendly and knowledgeable about cars, and also very easy to get in touch with, i have him on whatsapp, that i can ask any queries in case i need it. A mechanic is like a car doctor, and continuity is important, I feel confident enough with Varun that i will go to his workshop for the next servicing. He deserves this good review! - Ade, Owner of Volkswagen Scirocco SKE64--E Post Management Response
 
kenWW
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Aug-2020
FAIR & GOOD  Posted on 17-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
This is the most trustworthy workshop by far! They will take care of you and always go above and beyond to make sure that you are satisfied. If you are looking for a place to take your car where you won't get ripped off, I definitely recommend them! Post Management Response
 
review user
Facebook Reviewers
Recommended Conti specialist  Posted on 27-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
The best or I would say, the most excellent workshop I had ever came across. Awesome boss, fantastic workmanship. More like my second home now. 🤣 Every visit is a memorable one. They are the Conti specialists every Conti owners need. 💯❤️ - Nesh Speedhunter Post Management Response
 
review user
Facebook Reviewers
Highly recommended !  Posted on 16-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Value for money5/5
  • Outlet Experience5/5
Found out about MSP through a colleague when was finding for a good workshop to bring my car to do my routine comprehensive servicing. MSP is one of the car workshop that is highly rated by SG carmart. For info, you have to be real good with your works for SG carmart to even rate you to start off with. That itself speaks volume. And I do not regret going to MSP for my routine comprehensive servicing. Every part change in my car was shown and explained to me. And also, they are not using the usual cheapo engine oil like how many of the workshops are using. Their items all are of premium quality. The owners and the mechanic are very accommodating and answer all my queries. Highly recommended and definitely the "doctor" to bring my car to for future servicing. - Nesh Manjan Thevar-KKz Post Management Response
 
review user
Facebook Reviewers
Prompt service and knowledgeable team, thumbs up  Posted on 13-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience5/5
Recent serviced we got checked at MSP. They are one of a handful of mechanics. My husband & I have actually found MSP to be truthful about whatever problems that exist on my car. Though truth always hurts especially when it comes to the issue of money however, it's better than a sugar-coated lie. So, when we were told it would cost me $10k plus for our car's Engine issue at the dealer's, we took it to MSP for a 2nd opinion. This lockdown also lock-down our family finances as well and we have to be absolutely sure. I wouldn't want my car to stall suddenly and I don't take chances especially we have young kids. Calvin & the team checked out my car thoroughly and reported back to us with pictures & videos and found that our car's engine needed only change a few items and needed no such major work on my engine!! They replaced a few parts and it cost me a third of what I expected! We could have lost $10k !! Very importantly they stood behind their work. Also, they would make sure the car was returned to me as quickly as possible because I have a family to feed. THANK YOU, Calvin, Varun and ya all. You guys are fantastic and honest!! - Avely Loh Post Management Response
 
review user
Facebook Reviewers
Thanks Calvin & Varun  Posted on 24-Apr-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
Had a bad experience in the past when I got my car repaired elsewhere at a hefty sum, so was apprehensive. However, this time round the experience was totally different - the repair quality was great and every member of staff went out of there way to help and I was kept and kept me up to date throughout. Highly recommended. My Audi TT Coupe never had been so smooth and enjoyable since. These guys even come to my house when my car had some issue. Kudos guys....Especially to Calvin & Varun for been so honest & Going the extra mile. I've booked them for my next service. - Dan Kim Post Management Response
 
review user
Google Reviewers
Great personalised service  Posted on 17-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great personalised service. A fair price and they will source parts at the best price for you. Always enjoy dealing with them. Also note , very close to the Vicom Inspection centre. - Mark B Post Management Response
 
review user
Facebook Reviewers
Thanks Calvin for fixing my Audi  Posted on 01-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Outlet Experience5/5
My Audi was towed to his shop in bad shape. Oil leaking everywhere, front end smashed, very sad. I was terrified about what it may cost. Calvin helped with insurance, and made me feel comfortable. When I went to pick up the car and drive away I noticed some lingering issues. I called the shop, and Calvin took care of me & Took time to explain to me and how to take care of my Audi. He proves to be not only extremely knowledgeable about my car (and many others), but also exudes a brilliant and honest personality and a diligent work ethic and all the pictures and video updates Calvin & His team gave, I was assured my car is in good hands. Not only that my Insurance claim was a breeze. I believe that the most important thing is making sure a job gets done, and if there are problems, taking care of them. Nobody in this world is perfect especially. When someone steps up and keeps their side of the street clean it means a great deal ! I am here to tell you that Calvin is a man of great character. - Ian Koh Post Management Response
 
review user
Facebook Reviewers
Good fix at a reasonable price  Posted on 01-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Value for money5/5
  • Outlet Experience5/5
Always good service with Calvin. His lot is always full--that tells you something about this workshop, MSP. Plus he's a BMW aficionado himself. Got a friend who introduced me for servicing and no regrets knowing Calvin & His team. Nice place to hang out for me who is a BMW enthusiastic. All I can say, he did a good fix at a reasonable price and even helped me with my Vicom inspection. I didn't have to worry a thing nor waste my time waiting around there. - Nick Wong Post Management Response
 
LEVENANG
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 29-Aug-2019
IMPRESSIVELY HONEST  Posted on 06-Sep-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was introduced to this workshop - MSP and was attended by a Fat & Skinny guy (remember the old chinese comedy - Wang Sha Yeh Fong). Thought to myself I'm going to turn back the way I came. I don't trust these clowns. On 2nd thought, just try them out since their reviews were so fantastic and family members & Friends were singing such high praises.

To my surprise, both Calvin & Varun & Their mechanic were very knowledgeable. I haven't met a mechanic like Calvin & Varun so educated & Well travelled. One of the best ever, ever, ever they did for me was when I thought my ECU was going out as I was told by another workshop and that will cost me $4000 to be replaced! These guys at MSP found out that it was just a Speed Sensor that needed to be replaced ! Now ... This is VALUE in honest mechanics and I'm sticking to this workshop for my cars.

These guys are also funny, thanks Calvin & Varun.

Leven Post Management Response
 
WINDO
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 23-Aug-2019
NO REGRETS  Posted on 23-Aug-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Always good service with Calvin. His lot is always full--that tells you something about this workshop, MSP. Plus he's a BMW aficionado himself. Got a friend who introduced me for servicing and no regrets knowing Calvin & His team. Nice place to hang out for me who is a BMW enthusiastic.

All I can say, he did a good fix at a reasonable price and even helped me with my Vicom inspection. I didn't have to worry a thing nor waste my time waiting around there.

WindO Post Management Response
 
eddymhdishak
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 03-Jul-2019
AMAZING  Posted on 03-Jul-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
These guys were amazing! Those reviews here do not lie! I was looking for a simple oil change but cringed at the thought of having to take ever crowded Sin Min xxx workshop so after searching through SGcarmart I found MSP Car Workshop. They couldn't have been nicer and quickly did my oil change while I waited, they explained everything they checked and didn't try to push on any additional services! I will recommend these guys to everyone I know and will continue to bring my car here for simple oil changes and anything else I could need in the future. Thanks so much, guys !! Post Management Response
 
NesbittAwLH
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 27-Jun-2019
GOING THE EXTRA MILE  Posted on 27-Jun-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a bad experience in the past when I got my car repaired elsewhere at a hefty sum, so was apprehensive.

However, this time round the experience was totally different - the repair quality was great and every member of staff went out of there way to help and I was kept and kept me up to date throughout. Highly recommended. My Audi TT Coupe never had been so smooth and enjoyable since. These guys even come to my house when my car had some issue.

Kudos guys....Especially to Calvin & Varun for been so honest & Going the extra mile. I've booked them for my next service. Post Management Response
 
review user
Google Reviewers
Knowledgeable boss Calvin  Posted on 21-Jun-2019
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
One of the best workshops in town. Calvin and his team are very honest and knowledgeable. Very highly recommended. Thanks guys! - Filomena Litani Post Management Response
 
review user
Google Reviewers
Honest boss, recommended  Posted on 04-May-2019
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The boss Calvin is very honest. I visit WS because the car's brand mechanic told me my water pump leak and I needed to change it (and they will charge me at $1000+ to do that). Luckily I bring my car to MSP and let Calvin checked my car. After 2-3 rounds of checking he told me that there was nothing wrong support with computerized report... The water level for my coolant is well. He didn't even charge for diagnosing of the car. Thanks to him that I don't have to pay for fixing something that not broken. Appreciate your honesty and highly recommend for VW driver. - Monster Jr Post Management Response
 
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Merchant Logo MSP Far East Pte Ltd
5 stars - based on 90 reviews

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