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   Consumer Reviews of Classic Auto Leather Pte Ltd
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4.9
 
92 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

Agnes77
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Aug-2018
Highly recommended!  Posted on 02-Aug-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was looking up online for car upholstery shops and shortlisted two shops which was highly recommended for their workmanship. But XXX had really bad customer service.

Classic Auto Leather, on the other hand, was really friendly and sincere. Not pushy at all.

I went there the very next day. Met the bosses Mr and Mrs Yap. Both are really nice and helpful. They run me through the various options for the leather, and which seat color would better suit the color of my car.
Upholstery for all seats were changed within a day!
Am very satisfied with the workmanship and the sincerity from the owners.

Highly recommended for anyone who wants a pleasant experience
 

review user
Allan Ng.
Friendly and detailed customer service  Posted on 07-May-2018
  • Customer Service5.0
  • Outlet Experience5.0
I have always received super friendly and detailed customer service from Irene, would not hesitate to have more work done by Classic Auto Leather - Allan Ng
 

Dwee
5th Gear
6 reviews
2,097 points
838 forum posts Joined on 05-Jul-2010
Exemplary Service & Skillfulness  Posted on 20-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just bought a used car for my wife few days ago and the top canvas decided to give way. She nag at me the whole morning for not doing a thorough check before purchasing the car. And so I decided to do a search on sgCarMart website. Came across this company that are able to solve my "Issue's"

Drove the car down to the workshop. My Yap and Ms Irene were warm and accommodating, and I felt I could trust them to do a good job. Price quoted for my roof re-wrapping was reasonable. Most importantly they are able to cater to my requirement. As it was a Saturday, I requested to have my car done up within 3 hours. And they are able to fulfilled it with excellent workmanship. ( All thanks to the past sgcarMart reviews that gave me the confidence to try them )

Before collecting my car, Ms Irene went extra mile by introducing my wife and me to tour round their office and workshop. We managed to see how skillful and professional their workers working on other cars. She even explains all the details and provide us with her expertise advice. Truly an eye opener for us.

My wife was very satisfied with the workmanship and most importantly the problem solved for her.
A True Saying : "A Happy Wife Means A Happy Life" !

A Highly Recommended Workshop For Leather Upholstery !!!
Management Response by Classic Auto Leather Pte Ltd
22-Mar-2018

Dear Dwee,

Thank you for sharing this positive review with us, we are honoured by your kind compliments and are delighted that both you and your wife had a positive experience with us. It was our pleasure to be at your service. We look forward to welcoming you back again soon.

Best regards,
Venessa

 

review user
Wilson Toh.
Great workmanship  Posted on 14-Mar-2018
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I highly recommend this shop for their excellent service and competitive pricing. Sent my car to replace the door liner and the owner gave me a great price for real leather replacement. Workmanship was great - the boss and his team were very friendly! - Wilson Toh
 

review user
Be Me.
Excellent service  Posted on 13-Mar-2018
  • Customer Service5.0
  • Outlet Experience5.0
Excellent service and great people. Would recommend to all - Be Me
 

Nikos_tan
1st Gear
2 reviews
25 points
15 forum posts Joined on 23-Aug-2009
Best Service - Period.  Posted on 16-Feb-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Here's a review I owed Irene since replacing my car's head rest leather in early 2016 due to a scratch.

Technical Expertise - The workers are committed and know what they are doing. Every car is treated with respect and care, no mater the make or background of the customer. The explanations to me on the different types of suitable leather for my upholstery was very clear and it helped me understand the different kinds of materials used by manufacturers today. Thumbs up!

Value For Money - In mid 2017, my car, being almost 8 years old, had the door leathers peeling away from the back due to the manufacturer using bio-degradable bonding agents. Because I had to do all 4 doors, I wanted to explore my options on what's available in the market. Classic's price was in the middle, but they managed to take my car in on a last minute notice. I am always willing to pay for quality and efficient service.

Customer Service & Outlet Experience - Irene took the trouble to come down to the workshop earlier, just to ensure that my car was properly attended to and of cause, to ensure she assures the me. You seldom get such personal touch from workshop this days, where the boss comes personally to attend to you. With this being the 2nd time, I've complete confidence in their workmanship and leather quality. I could only send my car after work at about 9pm, and Ah Kok (their worker) waited for me to arrive. Once again, I cannot find another workshop that takes an extra mile for such services, considering I only managed to reach at 9.45pm. My door panels were ready in 1.5 days. I was extremely impressed with the work done and that my doors upholstery were restored back to its original glory. More thumbs up!

I sold my car off recently due to other factors (whoever who bought it earned a fresh interior, despite being 8 years old), but, Classic Auto Leather exceeded my expectations many times. I will definitely go to them for all upholstery related issues with my new ride. Thank you once again, Irene, for your hospitality and help! So sorry for the delay in writing this review.

Cheers!

1 Review Photo(s)

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Management Response by Classic Auto Leather Pte Ltd
19-Feb-2018

Dear Nikos_tan,

Thank you for sharing this positive review with us, we are honoured by your kind compliments and are delighted that you had a positive experience with us. It was our pleasure to be at your service. We look forward to welcoming you back again soon.

Best regards,
Irene

 

Junelbc
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Oct-2017
Friendly and good service  Posted on 20-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The price is reasonable. The owner lady Irene is a friendly lady and provide very good service I would my friends to come.
 

cran123
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Oct-2017
Very Awesome experience  Posted on 17-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is my third visit to Classic Auto Leather and they still deliver quality work.

I have recently bought a new Toyota Wish from Borneo Motors but did not like the standard upholstery designs offered by them. Hence I decided to go to my trusty upholstery specialist – Classic Auto Leather because they gave me the option to customize my leather seat design.

In addition, they have a wide variety of leather and materials to suit any need and budget. Service-wise, the staff are very patient and knowledgeable. What made an impact on me was when I was an hour late to collect my car, one of the employees was still waiting for me at 9pm, all smiles.

I will definitely recommend Classic to anyone who is looking to upholster or customize their car’S interior. They never fail to impress me.
 

Senny
1st Gear
2 reviews
35 points
59 forum posts Joined on 22-Feb-2006
Recommended ! Good Service  Posted on 15-Jun-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went down to classic auto leather for a gear knob wrap and it turns out very good ! Staff is friendly and they even managed to help me find a interior revert which is for internal leg rest compartment to fasten up the gearbox area for my glx! Saw alot of car seat being wrapped with the lining which is very nice! Will recommend myself if my leather tears in future and replace the whole car seats of 4 !
 

AidanStrykerWee
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Jul-2015
Great Service!  Posted on 11-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Irene and her Husband Mr. Yap were warm and accommodating, and I felt like I could trust them to do a good job. Thus, it was no surprise when the final product of full leather interior wrapping and roof rewrapping came out perfect.

Services were reasonably priced, and they even took the extra mile to help work within my budget and did not try to push me to do the most expensive options. Irene was patient in answering my queries and kept me updated on the progress of the car.

Overall, I am extremely happy with my experience at Classic Auto Leather and would recommend it in a heartbeat.
 

WhiteNight
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 27-Apr-2010
No Other In Town  Posted on 04-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Top notch Service by a friendly staff, Ms Irene. She has been patient in explaning the different types of leather and ask alot of questions to assess my needs. After which, she then made recommedation based on my requirements. Very very satisfied by the end products and was amazed by the quality of the work done. Highly recommended as price is reasonable too......!!!

2 Review Photo(s)

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review user
Jonathan Soh.
Good pricing and workmanship  Posted on 01-Mar-2017
  • Customer Service5.0
  • Value for money5.0
Good pricing and workmanship is good hehe tried to bargain even lower at the end of the day problem settled mechanic also helped me glue back a spring on my boot and cleaned up the steering wheel and dash would recommend to others - Jonathan Soh
 

Ckroy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-May-2009
Service at Classic Auto Leather  Posted on 21-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great customer service here. Will listen to your requirements and try to meet your expectations. Reasonably priced too.
 

review user
Joel Tan.
Fast and helpful  Posted on 05-Dec-2016
  • Technical Expertise5.0
  • Customer Service5.0
Driving a vw golf vw mk 7 with original volcano brown seats. The seat leather comes in 2 types and the middle portion easily absorbs water and sweat. Classic Auto was able to change just that portion and preserve the rest. They also had the exact shade and type of leather (napa). The quality of the napa leather was a bit poorer than the original. Overall workmanship was satisfactory. Had to good back as the air bag alarm was trigger. The workmen were fast and helpful. - Joel Tan
 

review user
QiiDy WeeWiit.
GOOD JOB by Classic Auto Leather  Posted on 15-Sep-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I was overwhelmed by the outcome of my Hyundai Verna interior . Was approached and served by a friendly lady boss whom do not stop us from making our own choices and input a good suggestions too . Thank you so much , for the good service of your crew who is helpful . Afterall , GOOD JOB and THANK YOU ! - QiiDy WeeWiit
 
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Merchant Logo Classic Auto Leather Pte Ltd
5 stars - based on 92 reviews

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