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   Consumer Reviews of Classic Auto Leather Pte Ltd
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OVERALL RATING
 
68 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.7/5 Outlet Experience
4.8/5
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68 Reviews

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Renegade777
Premium User Renegade777
6th Gear
1 reviews
3,025 points
2350 forum posts Joined on 01-Jun-2007
Leather Seats For My FL Qashqai  Posted on 07-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to Classic Auto Leather to do up my car seats. To me they have the best price and the design for my car seats is damn nice. The supervisor who aided me is extremely helpful including the lady boss, always making sure everything is ok. Very friendly, very accommodative and of course I have a set of nice looking leather seats. Definitely, I will go back to the same shop in future. Post Management Response
 
Dwee
Premium User Dwee
6th Gear
6 reviews
2,779 points
740 forum posts Joined on 05-Jul-2010
Exemplary Service & Skillfulness  Posted on 20-Mar-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just bought a used car for my wife few days ago and the top canvas decided to give way. She nag at me the whole morning for not doing a thorough check before purchasing the car. And so I decided to do a search on sgCarMart website. Came across this company that are able to solve my "Issue's"

Drove the car down to the workshop. My Yap and Ms Irene were warm and accommodating, and I felt I could trust them to do a good job. Price quoted for my roof re-wrapping was reasonable. Most importantly they are able to cater to my requirement. As it was a Saturday, I requested to have my car done up within 3 hours. And they are able to fulfilled it with excellent workmanship. ( All thanks to the past sgcarMart reviews that gave me the confidence to try them )

Before collecting my car, Ms Irene went extra mile by introducing my wife and me to tour round their office and workshop. We managed to see how skillful and professional their workers working on other cars. She even explains all the details and provide us with her expertise advice. Truly an eye opener for us.

My wife was very satisfied with the workmanship and most importantly the problem solved for her.
A True Saying : "A Happy Wife Means A Happy Life" !

A Highly Recommended Workshop For Leather Upholstery !!!
Management Response by Classic Auto Leather Pte Ltd
22-Mar-2018

Dear Dwee,

Thank you for sharing this positive review with us, we are honoured by your kind compliments and are delighted that both you and your wife had a positive experience with us. It was our pleasure to be at your service. We look forward to welcoming you back again soon.

Best regards,
Venessa

 
Agnes77
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 02-Aug-2018
Highly recommended!  Posted on 02-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I was looking up online for car upholstery shops and shortlisted two shops which was highly recommended for their workmanship. But XXX had really bad customer service.

Classic Auto Leather, on the other hand, was really friendly and sincere. Not pushy at all.

I went there the very next day. Met the bosses Mr and Mrs Yap. Both are really nice and helpful. They run me through the various options for the leather, and which seat color would better suit the color of my car.
Upholstery for all seats were changed within a day!
Am very satisfied with the workmanship and the sincerity from the owners.

Highly recommended for anyone who wants a pleasant experience Post Management Response
 
Nikos_tan
Premium User Nikos_tan
Clutched
2 reviews
27 points
13 forum posts Joined on 22-Aug-2009
Best Service - Period.  Posted on 16-Feb-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Here's a review I owed Irene since replacing my car's head rest leather in early 2016 due to a scratch.

Technical Expertise - The workers are committed and know what they are doing. Every car is treated with respect and care, no mater the make or background of the customer. The explanations to me on the different types of suitable leather for my upholstery was very clear and it helped me understand the different kinds of materials used by manufacturers today. Thumbs up!

Value For Money - In mid 2017, my car, being almost 8 years old, had the door leathers peeling away from the back due to the manufacturer using bio-degradable bonding agents. Because I had to do all 4 doors, I wanted to explore my options on what's available in the market. Classic's price was in the middle, but they managed to take my car in on a last minute notice. I am always willing to pay for quality and efficient service.

Customer Service & Outlet Experience - Irene took the trouble to come down to the workshop earlier, just to ensure that my car was properly attended to and of cause, to ensure she assures the me. You seldom get such personal touch from workshop this days, where the boss comes personally to attend to you. With this being the 2nd time, I've complete confidence in their workmanship and leather quality. I could only send my car after work at about 9pm, and Ah Kok (their worker) waited for me to arrive. Once again, I cannot find another workshop that takes an extra mile for such services, considering I only managed to reach at 9.45pm. My door panels were ready in 1.5 days. I was extremely impressed with the work done and that my doors upholstery were restored back to its original glory. More thumbs up!

I sold my car off recently due to other factors (whoever who bought it earned a fresh interior, despite being 8 years old), but, Classic Auto Leather exceeded my expectations many times. I will definitely go to them for all upholstery related issues with my new ride. Thank you once again, Irene, for your hospitality and help! So sorry for the delay in writing this review.

Cheers!

1 Review Photo(s)

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Management Response by Classic Auto Leather Pte Ltd
19-Feb-2018

Dear Nikos_tan,

Thank you for sharing this positive review with us, we are honoured by your kind compliments and are delighted that you had a positive experience with us. It was our pleasure to be at your service. We look forward to welcoming you back again soon.

Best regards,
Irene

 
Junelbc
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 20-Oct-2017
Friendly and good service  Posted on 20-Oct-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The price is reasonable. The owner lady Irene is a friendly lady and provide very good service I would my friends to come. Post Management Response
 
cran123
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 17-Oct-2017
Very Awesome experience  Posted on 17-Oct-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
This is my third visit to Classic Auto Leather and they still deliver quality work.

I have recently bought a new Toyota Wish from Borneo Motors but did not like the standard upholstery designs offered by them. Hence I decided to go to my trusty upholstery specialist – Classic Auto Leather because they gave me the option to customize my leather seat design.

In addition, they have a wide variety of leather and materials to suit any need and budget. Service-wise, the staff are very patient and knowledgeable. What made an impact on me was when I was an hour late to collect my car, one of the employees was still waiting for me at 9pm, all smiles.

I will definitely recommend Classic to anyone who is looking to upholster or customize their car’S interior. They never fail to impress me. Post Management Response
 
Senny
Premium User Senny
Clutched
1 reviews
45 points
56 forum posts Joined on 21-Feb-2006
Recommended ! Good Service  Posted on 15-Jun-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went down to classic auto leather for a gear knob wrap and it turns out very good ! Staff is friendly and they even managed to help me find a interior revert which is for internal leg rest compartment to fasten up the gearbox area for my glx! Saw alot of car seat being wrapped with the lining which is very nice! Will recommend myself if my leather tears in future and replace the whole car seats of 4 ! Post Management Response
 
AidanStrykerWee
Neutral Newbie
1 reviews
4 points
0 forum posts Joined on 20-Jul-2015
Great Service!  Posted on 11-Mar-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Irene and her Husband Mr. Yap were warm and accommodating, and I felt like I could trust them to do a good job. Thus, it was no surprise when the final product of full leather interior wrapping and roof rewrapping came out perfect.

Services were reasonably priced, and they even took the extra mile to help work within my budget and did not try to push me to do the most expensive options. Irene was patient in answering my queries and kept me updated on the progress of the car.

Overall, I am extremely happy with my experience at Classic Auto Leather and would recommend it in a heartbeat. Post Management Response
 
WhiteNight
Premium User WhiteNight
Neutral Newbie
2 reviews
4 points
0 forum posts Joined on 26-Apr-2010
No Other In Town  Posted on 04-Mar-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Top notch Service by a friendly staff, Ms Irene. She has been patient in explaning the different types of leather and ask alot of questions to assess my needs. After which, she then made recommedation based on my requirements. Very very satisfied by the end products and was amazed by the quality of the work done. Highly recommended as price is reasonable too......!!!

2 Review Photo(s)

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Post Management Response
 
Ckroy
Neutral Newbie
1 reviews
2 points
1 forum posts Joined on 09-May-2009
Service at Classic Auto Leather  Posted on 21-Feb-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great customer service here. Will listen to your requirements and try to meet your expectations. Reasonably priced too. Post Management Response
 
Ik1349
Neutral Newbie
1 reviews
2 points
1 forum posts Joined on 08-Mar-2007
The best in town!  Posted on 30-Jul-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
After reading the good reviews, i decided to go down to the shop & Met Irene...With the great friendly service i decided to had over my 10years old Wish to her to handle the interiors....
Truly the best & Impressive workmanship!
Well recommended!
Thanks Classic Auto Leather Team for the all the effort! Post Management Response
 
Ehhemmer
Neutral Newbie
4 reviews
8 points
0 forum posts Joined on 04-Apr-2010
Awesome job  Posted on 06-Jul-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience3/5
They did an awesome job on an interior makeover of my Beetle, the workmanship is excellent, and I experienced good service. Special thanks to Mr Yap for patiently showcasing different options, and giving me a few leather samples to take home and think it over first. The job was finished on time as agreed and the car delivered back to me personally by Mr Yap. I can highly recommend this place.

3 Review Photo(s)

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Post Management Response
 
adrianwu
Neutral Newbie
3 reviews
6 points
0 forum posts Joined on 08-May-2014
Classic Auto - The BEST  Posted on 14-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
6 Years ago, Irene helped me reupholster my aging Subaru Legacy. They did such a great job that, alongside a polishing session, i decided to use that car as my wedding car. Recently again, I had them totally redo the upholstery of a used SUV for me and after they were done, the car looked brand new (including the new car smell). Every stitch was meticulously done, they even re-did the boot carpets and cleaned my roof and all the stains that the previous owner had left behind.

There are other shops that do what they do, but do yourself a favor - no need to look elsewhere, just go to Classic Auto Leather. You will be very satisfied, and you will also be writing a recommendation, just like I am doing now! Thanks Irene, Yap, and team! Post Management Response
 
RszeePremAnand
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 08-Dec-2015
Excellent Service & Quality of Good Work  Posted on 08-Dec-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Hello everyone,

I just had an overhaul on my 7 year old Honda Stream RSZ car seats. I must say that I'm really impressed with Lady boss Ms Irene Ng who was very sincere and friendly when I went to the shop after looking through this website.

She introduced me to the selection of colors and types of leather available. She offered me good suggestions and also showed me many pictures of their previous handywork.

Took one day to do up the whole car, inclusive of door panels and I have to say that their worksmanship is superb. They are detailed and take pride in their work. I also got a good quality driver seat floor-mat.

It was overall a great experience, as Irene is very friendly and customer-oriented. What's best is that they charge reasonable prices! I'm really satisfied with the new look and not planning to look for a new car for the next few years.

Cheers👍

1 Review Photo(s)

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Post Management Response
 
TideChas3r
Clutched
3 reviews
39 points
88 forum posts Joined on 11-May-2013
Satisfied  Posted on 28-Aug-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money3/5
  • Outlet Experience5/5
Leather wrapped steering wheel. Good recommendation and follow-up by Irene... Great turn-around time and quality worksmanship.

Would recommend. Post Management Response
 
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Merchant Logo Classic Auto Leather Pte Ltd
4 stars - based on 68 reviews

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