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   Consumer Reviews of Classic Auto Leather Pte Ltd
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OVERALL RATING
 
88 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.8/5
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88 Reviews

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kobayashiGT
Turbocharged
8 reviews
18,484 points
9001 forum posts Joined on 21-Oct-2013
Friendly boss and staff! My car got rejuvenated!  Posted on 08-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have decided to change my headliner to black instead of beige due to some stain mark from my workshop mechanic, after consulting Irene on her expertise, she suggested to ask me to wrap my A, B and C pillars to black too, to give a uniform looks. I took her advice and my car now turn out to be very sleek and mysterious!

I like the black interior where it gives out a conti feel.

They are a very friendly bunch of people who is willing to walk the extra miles for the customer.

For pricing, I think they are reasonable. They don't charge exorbitantly but because it requires a lot of man-hour and skilled worker to perfect the craft of upholstery, remember there is a premium to pay to rejuvenate your ride.

I highly recommend them for your car leather, upholstery and headliner.
 
review user
Mobile Reviewer
Thanks Mr Yap  Posted on 09-Apr-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thank you Mr Yap for patiently explaining to me my options and pricing. I received photos and videos update on the progress which really surprised me. Excellent workmanship and service. Highly recommended and trusted - Jinny, Owner of Mercedes-Benz C180 SLW83--E
 
review user
Mobile Reviewer
Doctor for my leather!  Posted on 01-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Mr Yap and Irene are most awesome. They are like "doctors and surgeons" who gave assured promises and delivered them very well by "medically" shaping up your car leather, giving a nice and new appearance and feel. Excellent customer service attitude and down to earth. Highly recommended. - George H, Owner of Mercedes Benz E250 SLP52--C
 
review user
Mobile Reviewer
Experienced, quality finishing  Posted on 28-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Experienced, quality finishing. Good advice. - Tony, Owner of Nissan Qashqai SLM44--H
 
review user
Mobile Reviewer
The only upholstery shop I will go  Posted on 03-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Irene and her team have been extremely helpful and provide solutions to my needs and have patronised her shop for all my cars for the last 15 years. - Mr Tan, Owner of Nissan Qashqai SKH13--E
 
review user
Mobile Reviewer
Good service  Posted on 19-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Friendly and helpful management & staff. - Sebastian, Owner of Toyota Rush SJE8--P
 
review user
Facebook Reviewer
Excellent service and pricing  Posted on 24-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
Excellent service and pricing all around. Visited Mr Yap and we set down and went through all my options. I had shopped around a bit as well. Picked up my car (7seater) and was kept updated throughout - excellent all around. This was my 2nd time I have used Classic and both times they have been excellent. The finishing and quality of leather was excellent and far superior to others. - David Yin
 
review user
Google Reviewer
Services with a peace of mind  Posted on 13-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Unfailing quality in upholstery. Services with a peace of mind. - Nicolas Tann
 
Renegade777
5th Gear
1 reviews
1,718 points
2541 forum posts Joined on 01-Jun-2007
Leather Seats For My FL Qashqai  Posted on 07-Sep-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to Classic Auto Leather to do up my car seats. To me they have the best price and the design for my car seats is damn nice. The supervisor who aided me is extremely helpful including the lady boss, always making sure everything is ok. Very friendly, very accommodative and of course I have a set of nice looking leather seats. Definitely, I will go back to the same shop in future.
 
review user
Google Reviewer
Good after sales service  Posted on 29-Aug-2018
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Prices on the high side but good after sales service. - Anthony Tan
 
review user
Facebook Reviewer
Happy customer  Posted on 15-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
The initial impression was not good as the shop was kind of messy. However, they did a good job when I decided to let them change my car upholstery. The price is reasonable and workmanship is good. I am happy with the service and would recommend others to patronize them. - Steven Ong
 
Agnes77
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-Aug-2018
Highly recommended!  Posted on 02-Aug-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I was looking up online for car upholstery shops and shortlisted two shops which was highly recommended for their workmanship. But XXX had really bad customer service.

Classic Auto Leather, on the other hand, was really friendly and sincere. Not pushy at all.

I went there the very next day. Met the bosses Mr and Mrs Yap. Both are really nice and helpful. They run me through the various options for the leather, and which seat color would better suit the color of my car.
Upholstery for all seats were changed within a day!
Am very satisfied with the workmanship and the sincerity from the owners.

Highly recommended for anyone who wants a pleasant experience
 
review user
Google Reviewer
Friendly and detailed customer service  Posted on 07-May-2018
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
I have always received super friendly and detailed customer service from Irene, would not hesitate to have more work done by Classic Auto Leather - Allan Ng
 
Dwee
5th Gear
6 reviews
2,097 points
838 forum posts Joined on 05-Jul-2010
Exemplary Service & Skillfulness  Posted on 20-Mar-2018
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just bought a used car for my wife few days ago and the top canvas decided to give way. She nag at me the whole morning for not doing a thorough check before purchasing the car. And so I decided to do a search on sgCarMart website. Came across this company that are able to solve my "Issue's"

Drove the car down to the workshop. My Yap and Ms Irene were warm and accommodating, and I felt I could trust them to do a good job. Price quoted for my roof re-wrapping was reasonable. Most importantly they are able to cater to my requirement. As it was a Saturday, I requested to have my car done up within 3 hours. And they are able to fulfilled it with excellent workmanship. ( All thanks to the past sgcarMart reviews that gave me the confidence to try them )

Before collecting my car, Ms Irene went extra mile by introducing my wife and me to tour round their office and workshop. We managed to see how skillful and professional their workers working on other cars. She even explains all the details and provide us with her expertise advice. Truly an eye opener for us.

My wife was very satisfied with the workmanship and most importantly the problem solved for her.
A True Saying : "A Happy Wife Means A Happy Life" !

A Highly Recommended Workshop For Leather Upholstery !!!
Management Response by Classic Auto Leather Pte Ltd
22-Mar-2018

Dear Dwee,

Thank you for sharing this positive review with us, we are honoured by your kind compliments and are delighted that both you and your wife had a positive experience with us. It was our pleasure to be at your service. We look forward to welcoming you back again soon.

Best regards,
Venessa

 
review user
Facebook Reviewer
Great workmanship  Posted on 14-Mar-2018
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I highly recommend this shop for their excellent service and competitive pricing. Sent my car to replace the door liner and the owner gave me a great price for real leather replacement. Workmanship was great - the boss and his team were very friendly! - Wilson Toh
 
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Merchant Logo Classic Auto Leather Pte Ltd
5 stars - based on 88 reviews

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