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   Consumer Reviews of Guan Lee Tyre & Co.
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4.9
 
41 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.9
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Value for money
4.9 Outlet Experience
4.9

Angappan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Apr-2016
Guan Lee Tyre & Co ( Mr Tay ) provided EXCELLENT service  Posted on 14-Apr-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This morning I had difficulty starting my brother-in-law's car and so I did a Goggle search and came across Guan Lee Tyre & Co. I spoke to Mr Tay and he was very helpful and he even loaned me his jumper cable so that I can jump start my brother-in-law's car. He doesn't know me at all and yet trusted me. I returned to his shop with the car (and jumper cable) and he provided EXCELLENT service. He was very humble and kind. His price was also the BEST! I will surely recommend Mr Tay as he in my opinion is the best !!
 

Yaloryalor
5th Gear
9 reviews
1,192 points
6611 forum posts Joined on 22-Dec-2005
Good service and resonable price for Car battery  Posted on 30-Mar-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I just changed my car battery at Guan Lee.
The boss is honest and helpful. I checked about the car battery price and this shop is the cheapest.

Highly recommended!
 

Franwilliam
1st Gear
5 reviews
43 points
47 forum posts Joined on 23-Apr-2012
Friendly Boss  Posted on 24-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to change 4 tyres for my car, as what other people said, the boss IS a very friendly man, not pushy and explain to me clearly for my choice of tyres. He offered Dunlop and gave me slight discount. Thank you sir for your kind service. Definitely will go there to change battery as well next time and will recommend my friends to support you. All the best Mr Tay
 

Mtortise
1st Gear
2 reviews
25 points
69 forum posts Joined on 18-Aug-2008
Friendly, Reliable, Prompt  Posted on 12-Nov-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Contacted the shop after seeing the good reviews in SGCarMart.

Shop is simple, clean, no-frills but complete with all the necessary equipment.

Mr Tay, who helped me gave me a reasonable quote for my "Not-so-popular" Tyre specs, is very friendly, accommodating and on the ball.

Definitely an expert in this line and will be back to replace the remaining two tyres when their "Time is up"!
 

Enye
Hypersonic
1 reviews
71,236 points
16108 forum posts Joined on 23-Jun-2002
Excellent Service  Posted on 02-Nov-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was there for tyre balancing and rotation service and was really impressed.

No frills, no pushing products and reasonable prices.

If you want meticulous and personalized service from the a humble, soft spoken boss, this is the place to go.
 

Sinicker
2nd Gear
1 reviews
211 points
130 forum posts Joined on 13-Apr-2012
Going the EXTRA mile, as always.  Posted on 11-Sep-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I replaced my car battery on my previous car with Mr Tay early 2014. When asked if I needed to change tyres, he said never mind, use till end 2014. However, I changed car around that time to a new car and couldn't use his services.

Yesterday (10.09.2015), my battery went flat and my car couldn't start. As I was on reservist, immediately hailed a cab to camp. In camp, made a few calls to those mobile battery replacement services and they were charging quite a fee for their labour. Mr Tay's batteries are one of the cheapest or if not, the cheapest! So I decided to activate my friends to jumpstart my car.

I sms-ed Mr Tay politely, provided him a picture of my previous car in his previous workshop and he confirmed he'll open the workshop specially for me on Polling Day!

Service was as usual, very personal and friendly. His configuration in his new workshop at Kaki Bukit is the same as at Eunos. The table, the tyre balancing machine are in the same layout.

I am sure Mr Tay has earned a few customers-for-life and I am now one of them. Thank you Mr Tay! See you soon!
 

Carricklim
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Jul-2015
Awesome Service Friendly Boss New Convenient Location  Posted on 18-Jul-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This tyre shop just shifted from Paya Lebar Ind Area to it's new location at Kaki Bukit Ave 2 Auto Hub.
New and Clean Environment, Friendly boss help do rotation. Tyre brand fix were Dunlop @ $90 each. Highly recommend!
 

Pr0d1gy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-Apr-2014
respect and impressed  Posted on 18-Aug-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
With so many Tyre shops around where profit is their biggest agenda nowadays, you don't expect to see service provided so professionally with such a big smile. Also, his pricing is highly competitive. As long as he still runs this shop, Mr Tay definitely has my support. Old time shops like this are not easy to find nowadays.
 

EXO
EXO
4th Gear
2 reviews
583 points
261 forum posts Joined on 25-Feb-2009
Best customer service ever!  Posted on 29-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Mr Tay who is the boss of Guan Lee is a rare gem in Singapore. The way he does business is not often seen.

In christmas 2013, my car battery died on me, as it was christmas no other shop was open for business. I decided to try my luck by texting Mr Tay to see if he can help. Without hesitation, Mr Tay told me to meet him at his workshop for a battery change.

I called my friend up to give me a jumpstart and proceed over to Guan Lee. Mr Tay specially open his workshop just to replace my battery. I found out that Mr Tay actually stay quite a distance away from his workshop, his dedication to his customers is unrivalled.

Service aside, his prices are very competitive and he is one of the few workshops that uses the correct method in replacing the car battery (by connecting up to another spare battery through the cig port)

I am a customer for life.
 

Patwong
3rd Gear
1 reviews
404 points
280 forum posts Joined on 16-Apr-2008
Replace car battery  Posted on 06-Oct-2013
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
I changed my car battery amaron at Guan Lee tyre on 05/Oct after reading the good review at this website . I called him before going to the workshop. As expected, Mr Tay attended to me..he is friendly and provide good + swift service. I have a pleasant buying experience there.
 

Malkoha
Neutral Newbie
4 reviews
0 points
15 forum posts Joined on 26-Sep-2011
Great service  Posted on 04-Jun-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went there this afternoon to change 2 tyres to Dunlop. Friendly service, reasonable price (cheaper than when I changed the first 2 tyres at another shop at Lavender) and very thorough job. Highly recommended. Will return for battery and tyre change in future.
 

Mohjoe
2nd Gear
1 reviews
224 points
60 forum posts Joined on 18-Mar-2012
Amaron  Posted on 20-Dec-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just changed to a new Amaron battery. Good service (using backup battery) by the boss himself, Mr Tay. Good price (as quoted on the phone), I called a few shops to compare prices. Workshop is very neat. Since I benefited from the comments here, I thought I'll share mine.

Was informed that the shop will shift to Kaki Bukit Ave 2 by June 2013.
 

Harrods
Neutral Newbie
2 reviews
1 points
31 forum posts Joined on 01-Jan-2009
Professional and helpful  Posted on 03-Nov-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
I just Changed ,my rubbers at Guan Lee.

Called to check on the price for Kumho rubbers, the boss Mr Tay was friendly and not pushy over the phone. He gave me the Cheapest price compared to others. So i went down to change my rubbers.

He was again very friendly when we arrived. He even took some stools out to let us take a seat when he work on my ride. The way he carried out the service was very professional. eg, he would place a cloth over my rims when taking out the tyers to prevent damage. He carried out all the services by himself not like some other workshop where the boss does the saying and the workers do the job.

When asked to check my batt... .he said no need to change for now... coz its still gd. (according to the gauge he tested the batt) not pushy at all to sell me his new batt...

to me thats professional advice.


will def go back to change my 2nd set.!!! 2 thumbs up!
 

Teo2000
4th Gear
3 reviews
516 points
146 forum posts Joined on 25-Sep-2012
Great and good service from Guan Lee tyre  Posted on 22-Oct-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The boss, Mr Tay is a very humble person and he knows his stuff on tyres & batteries. My father knew his father and he took over from his father's business formerly at Upp Serangoon RdLlowland Rd. I have been changing many batteries and many sets of tyres since i owned cars back in 1990.My last set of tyres changed from him was last month: I used Goodyear as recommend by him. Prices are reasonable.
 

Piggy83sg
Clutched
11 reviews
8 points
138 forum posts Joined on 15-Mar-2009
RE: Good service for amaron battery  Posted on 20-Oct-2012
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Changed my existing 45AH Korean Global battery to Amaron battery here. The boss was friendly and experience. He connected a spare battery to my car 12v plug before swapping with a new battery. Unlike many workshops, they will just ask u to start the car engine while they swap the battery. In addtion, he provided the most value price of all the shops that I had ask for a quote. Will re-visit the workshop again when changing a set of tyres new tyres.
 
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Merchant Logo Guan Lee Tyre & Co.
5 stars - based on 41 reviews

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