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   Consumer Reviews of Roset Limousine Services Pte Ltd
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3.9
 
21 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.0
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Value for money
4.7 Outlet Experience
4.5

Not recommended  Posted on 30-Apr-2018
  • Customer Service1.0
Highly not recommended. It doesn't even deserve a star. Super poor service. Most of the time no respond. During the least of rental. Kept changing policy and increasing on this and that half way through the rental least. Simply couldn't wait for my least to be up to end my nightmare with this screwed up company. However...when returning car. They charged me for minor scratches at the back bumper. There was indeed some scratches. So i agreed to the amount they first quoted me. Which was $100. However..as I agreed..they added on more charges to it. Wanting to deduct even more from my deposit. From $100 to $220. For the reason of losing 2days of no rental for this car to fix up the minor scratches on the bottom back bumper. - Kalistelgic
 

review user
rammy jabban.
Good service  Posted on 25-Apr-2018
  • Customer Service5.0
the car was on time, and the driver was very respectful - rammy jabban
 

review user
Kalistelgic.
Highly not recommended  Posted on 19-Apr-2018
  • Customer Service1.0
Highly not recommended. It doesn't even deserve a star. Super poor service. Most of the time no respond. During the least of rental. Kept changing policy and increasing on this and that half way through the rental least. Simply couldn't wait for my least to be up to end my nightmare with this screwed up company. However...when returning car. They charged me for minor scratches at the back bumper. There was indeed some scratches. So i agreed to the amount they first quoted me. Which was $100. However..as I agreed..they added on more charges to it. Wanting to deduct even more from my deposit. From $100 to $220. For the reason of losing 2days of no rental for this car to fix up the minor scratches on the bottom back bumper. - Kalistelgic
 

review user
nigel cai.
Super disappointed  Posted on 13-Apr-2018
  • Customer Service1.0
My company uses their service. My first and last experience engaging them. Firstly, Roset assigned me a driver and when I contacted the driver, he was not informed of the assignment. Roset called me to say that they have changed their driver and mind you, it was only when I called their driver then they informed me of the changed. Over the call, their guys told me will whatsapp me the details of the new driver. Waited 5 mins and nothing happend. Called again and he say he is composing the message. 20mins passed nothing happened. Called them at least over ten times no one answer the call. Finally received a message saying they will assigned the same driver to me again. They can't even make up their mind and plan properly. I don't trust how they will handle my important client. In the end I do the pick up myself. Super disappointed. Don't bother engaging them if you need. Call grab - nigel cai
 

review user
nigel cai.
Super disappointed  Posted on 13-Apr-2018
  • Customer Service1.0
My company uses their service. My first and last experience engaging them. Firstly, Roset assigned me a driver and when I contacted the driver, he was not informed of the assignment. Roset called me to say that they have changed their driver and mind you, it was only when I called their driver then they informed me of the changed. Over the call, their guys told me will whatsapp me the details of the new driver. Waited 5 mins and nothing happend. Called again and he say he is composing the message. 20mins passed nothing happened. Called them at least over ten times no one answer the call. Finally received a message saying they will assigned the same driver to me again. They can't even make up their mind and plan properly. I don't trust how they will handle my important client. In the end I do the pick up myself. Super disappointed. Don't bother engaging them if you need. Call grab - nigel cai
 

review user
Chris Borg.
Bad service  Posted on 05-Apr-2017
  • Customer Service1.0
Do not even bother contacting this company - Chris Borg
 
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Merchant Logo Roset Limousine Services Pte Ltd
4 stars - based on 21 reviews

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