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   Consumer Reviews of Roset Limousine Services Pte Ltd
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OVERALL RATING
 
5 Reviewers
4.6 out of 5
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Technical Expertise
5/5 Customer Service
3.4/5
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Value for money
5/5 Outlet Experience
5/5
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5 Reviews

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review user
Mobile Reviewer
Happy experience with Roset  Posted on 14-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Smooth transaction, sales staff are nice and knowledgeable, good service and value for money - YT, Rented Toyota Wish SJS49--R Post Management Response
 
review user
Google Reviewer
Good service  Posted on 11-Jul-2019
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Overall Rating: 
  • Customer Service5/5
This company is good. Miss Inez is very friendly. They uses latest and accurate technology to track their vehicles and timely arrival. Thanks Roset. - Simple Boy Post Management Response
 
review user
Google Reviewer
Good service  Posted on 10-May-2018
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Overall Rating: 
  • Customer Service5/5
the car was on time, and the driver was very respectful - rammy jabban Post Management Response
 
review user
Google Reviewer
Highly not recommended  Posted on 19-Apr-2018
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Overall Rating: 
  • Customer Service1/5
Highly not recommended. It doesn't even deserve a star. Super poor service. Most of the time no respond. During the least of rental. Kept changing policy and increasing on this and that half way through the rental least. Simply couldn't wait for my least to be up to end my nightmare with this screwed up company. However...when returning car. They charged me for minor scratches at the back bumper. There was indeed some scratches. So i agreed to the amount they first quoted me. Which was $100. However..as I agreed..they added on more charges to it. Wanting to deduct even more from my deposit. From $100 to $220. For the reason of losing 2days of no rental for this car to fix up the minor scratches on the bottom back bumper. - Kalistelgic Post Management Response
 
review user
Google Reviewer
Super disappointed  Posted on 13-Apr-2018
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Overall Rating: 
  • Customer Service1/5
My company uses their service. My first and last experience engaging them. Firstly, Roset assigned me a driver and when I contacted the driver, he was not informed of the assignment. Roset called me to say that they have changed their driver and mind you, it was only when I called their driver then they informed me of the changed. Over the call, their guys told me will whatsapp me the details of the new driver. Waited 5 mins and nothing happend. Called again and he say he is composing the message. 20mins passed nothing happened. Called them at least over ten times no one answer the call. Finally received a message saying they will assigned the same driver to me again. They can't even make up their mind and plan properly. I don't trust how they will handle my important client. In the end I do the pick up myself. Super disappointed. Don't bother engaging them if you need. Call grab - nigel cai Post Management Response
 
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Merchant Logo Roset Limousine Services Pte Ltd
3.5 stars - based on 5 reviews

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