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   Consumer Reviews of Zen Car Services
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3.5
 
21 Consumer Reviews
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Technical Expertise
3.4 Customer Service
3.5
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Value for money
3.7 Outlet Experience
3.2

Pentium77
Clutched
2 reviews
15 points
63 forum posts Joined on 01-May-2009
friendly ppl  Posted on 26-May-2012
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
call up today to check the price for just the rear windscreen only and was price very reasonable and told me i can come now as they got slot,worksman good and jimmy very friendly even mine is just an old van.will go to them for future biz.
Management Response by Zen Car Services
18-Oct-2017

Thank you for your support! Just manage to have access to the Mgmt Response. Should you need our services, feel free to call us anytime.

 

Qaz20
3rd Gear
1 reviews
343 points
284 forum posts Joined on 06-May-2002
Irresponsible installer  Posted on 13-Jan-2012
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Be warned of Zen windows tinting at 282 macpherson rd, read on before u decide. Done up my front 3 pcs windows film at Zen abt 2 months ago, when done found green chemical stains on the dashboard due to removing of previous film, jimmy applied some oil for me to cover the stain, apparently, the cloth wasn't placed properly and resulted in lots of stains on dashboard.. After driving off for 1-2mins, my Aircon died.. No air coming out from the Aircon vent in the beginning, then follow by all Aircon control failed. Unable to turn on/off. Nothing on the control panel can be used. SMS the boss, jimmy abt what happen.. he told me to check and update him.  After checking with workshop, the problem seems to be Aircon amplifier die.. (later diagnosed to be amplifier assembly and blower died), possibly some shorting occur due to water. Updated jimmy, but he told me to update him again, and throughout the whole saga, he mentioned a few times he'll check with his workshop people and update me, but never came back to me. When this happen, I got no Aircon, and an scheduled to drive up to KL with my family few days later. So no choice, took some leave and go around sourcing for parts, no new parts available in s'pore and order will take months, comb thru almost all the scrapyards and finally managed to find 1 pc, installed, control back to normal, but still no Aircon, so was advised to change the blower. Upon changing, everything back to normal. Then I drive up to KL the next day. Aircon died again, exactly same symptom happen when I reach KL at night. The Aircon lasted <24hrs. Was in M'sia for a week without Aircon and drove around during rainy season without Aircon. Stucked in heavy rain and super jam in malacca, wiping interior windows like crazy due to fogging. Upon return to S'pore, jimmy again told me to update him, and say will check and get back to me. But this time round I couldn't find any parts. Dun know what happen, no workshop in S'pore knows how to resolve. Replacing parts may not solve the problem. But no choice, still got to order from Japan and wait. Meanwhile really dun know what happen, so decided to sell car, without Aircon, can only sell to dealer at a lower price. Search around for car and finally bought one. Dealer agree to let me take car first while waiting for parts, at that time, after much chasing and pleading, Japan help to rushed the parts, and dealer had to wait another 2-3weeks for the parts to come. Finally, amplifier arrived at early jan as promised. Installed for dealer and true enough, blower also need replacement.  And during dekitting of my car, found that there a device with a cable shield with little bit of water dripping out from the shield, the shield is open ended on both ends, that device's connector when unplugged had some dried water stain.  With all these, jimmy still say we can settle happily. But he refused to make any proposal. The total monetary damage is 1.2k, so I proposed that he pay me 300 and do a set of windows film for me since cost is low to him. He insisted that he'll only settle for 300.  Fine, discussion fell thru and I dub want a cent from him. I'd rather post my case up here for everybody's reference. He may be a nice guy, but that's what happen when things happen.  Pls be warned of this shop. Go at your own risk. If u think that I'm maligning him, feel free to contact me at [email protected] I would gladly� be available to vouch for the truth of this case.
Management Response by Zen Car Services
18-Oct-2017

Just manage to have access to the Mgmt Response. Thanks anyway for your support despite the unpleasant experiences. We would continue to provide competitive price for good quality solar film.

 

Rdevil32
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-May-2006
Recommended  Posted on 30-Aug-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I did my solar film with Zen in Aug 11 and I recommend it for the reasonable price and quality. Jimmy the boss was chatty and friendly too, not like some places where not even the staff smile.
Management Response by Zen Car Services
18-Oct-2017

Thank you for your support! Just manage to have access to the Mgmt Response. Should you need our services, feel free to call us anytime.

 

Jem_tan
Neutral Newbie
3 reviews
0 points
29 forum posts Joined on 15-Mar-2009
Did up my solar film with Zen.  Posted on 01-May-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I went to do up my solar film with Zen in Mar'11 & price was reasonable & product quality is good. Boss was friendly talking to me the whole time I was there. Thumbs up for you! Cheers!
Management Response by Zen Car Services
18-Oct-2017

Thank you for your support! Just manage to have access to the Mgmt Response. Should you need our services, feel free to call us anytime.

 

Raysonwbl
Neutral Newbie
1 reviews
0 points
2 forum posts Joined on 13-Jan-2006
 Posted on 21-Apr-2011
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good and responsible boss. Highly recommended!
Management Response by Zen Car Services
18-Oct-2017

Thank you for your support! Just manage to have access to the Mgmt Response. Should you need our services, feel free to call us anytime.

 

Nozzie
Neutral Newbie
2 reviews
0 points
131 forum posts Joined on 25-Dec-2002
 Posted on 15-Jul-2009
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Definitely value for money! Done up my car yesterday. No bubbles, no 'snakes', no loose ends.
Management Response by Zen Car Services
18-Oct-2017

Thank you for your support! Just manage to have access to the Mgmt Response. Should you need our services, feel free to call us anytime.

 
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Merchant Logo Zen Car Services
3.5 stars - based on 21 reviews

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