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   Consumer Reviews of Best Solution Autocare
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4.7
 
39 Consumer Reviews
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Technical Expertise
4.7 Customer Service
4.8
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Value for money
4.7 Outlet Experience
4.7

aloylim88
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Oct-2014
Good Job & Great Service!  Posted on 08-Oct-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Got in a minor accident on the right rear door and rear panel of my Accord. Called to make an enquiry and the guy sounded very experience and advised me to send the photo of the damaged portion to him by whatsapp. Spoke to the staff there and they were very polite and have the happy-to-serve you attitude. Came to know that they do EVERYTHING with cars!! Got a quotation for my car’s servicing too since my car is due for servicing soon. It was very convenient as I do not have to go to the other workshop for servicing my car. Thousand “Likes” for the Paint work completed. Will definitely recommend their great service to my acquaintances!
 

denytay
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Oct-2014
Good Workmanship  Posted on 08-Oct-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Bought my civic over there for spray painting. Manager is good and knowledgeable. Workmanship is good. Had their polishing package as well. Polishing well done. reasonable price for polishing when I know they are using meguiar and 3M products. Their staff who did my car was very patient when explaining to me. Satisfied customer. Thank you.
 

Artjohn
Neutral Newbie
3 reviews
2 points
4 forum posts Joined on 31-Aug-2006
Spray Painting Not So Good  Posted on 27-Sep-2014
  • Technical Expertise2.0
  • Customer Service2.0
  • Value for money4.0
  • Outlet Experience2.0
My car''s roof has some scratches and rust marks so decided to respray it since I can claim from the dealer. Looked for Best Solution since they quoted within my budget and I can collect my car within a day while others quoted higher and needed more time. Sent my car in and collected my car. The roof was ok but the rest of the car paint surface felt rough. I realize the whole car is covered with paint dust and they didn't wash it clean.
I went back the next day to confront them and they told me this is the first time happening even though they have put enough newspaper wrappings. They helped me to clay the whole car and polish it off. Half the car felt smooth but there are still some parts that still felt sandy and stains of white wax were in some places. I went back to my original groomer to get it fixed and the car was restored. But I discovered something on the roof. There are two grooves on the roof and when I felt one of them, the paint was rough like it was not sand and they just spray paint over it. The other groove felt smooth. This says a lot about the techniques of the spray paint shop. I will definitely not recommend my friends to go there even though they are cheap.
 

Divers
2nd Gear
2 reviews
220 points
305 forum posts Joined on 15-Mar-2009
Friendly and exemplary customer service  Posted on 12-Aug-2014
  • Customer Service5.0
I had called and enquired some parts. Spoke to Frankie. Friendly and exemplary customer service over the phone.

He promised to call me back because he needed to check the stocks available and price.
Called me back but the products were not available.

Although I did not get any products from Frankie. He had assured me with his good inter-personal relationship which is imperative in this line of business.

Prior to this, I had called and enquired from another shop. The owner just
say "oh you must come down, see the catalogue, then I quote you the price" Thumbs down.
 

yamaha_fz6rider
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Jan-2014
Toyota Allion  Posted on 12-Aug-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Initially went there for a minor repair for my rear bumper. The sales manager Frankie gave me a very good package for installing full body-kit + repair on the rear bumper + waxing service. Very professional and friendly staff. Special thanks to Frankie and Hong Fei.
 

chooskm
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Jun-2014
Good Service  Posted on 20-Jun-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Staffs are very friendly and gave a know how to attend to customer the process of the work. Very professional in going about their work and even giving advise on how to proper maintain the car appearance. Will definitely come back again.
 

nick_subaru
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Jun-2014
Subaru  Posted on 17-Jun-2014
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Hong Fei is experience enough in terms of doing up the car parts. Frankie is also good in customer service and pro active in information. keep it up!
 

josephaveo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Jun-2014
Aveo  Posted on 16-Jun-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Attentive mechanics in best solution.
 

dennis20
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Jun-2014
Opel  Posted on 16-Jun-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very happy with the finished work + good customer service
 

adrianMercs
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Jun-2014
Mercedes B200  Posted on 11-Jun-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Good service overall. Attentive Mechanics
 

bernardkia
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Jun-2014
Kia Picanto  Posted on 09-Jun-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good environment coupled with good service. Mechanic is willing to share knowledge and listen to problems attentively. Test Driving allows ample opportunities for clarifications. Good service provided.
 

HaroldMX
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Jun-2014
Mark X  Posted on 06-Jun-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very prompt, efficient service by Frankie and his staffs. Pro-active and very customer focus as well. Staffs are also polite and efficient. Very good overall service
 

fit_christ
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Jun-2014
Honda Fit  Posted on 06-Jun-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I am very pleased with the service rendered to me. I want to thank ah meng and the crew for the good service.
 

yowth88
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 25-Apr-2014
Great Service  Posted on 30-May-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
1st time visit this shop. After call to shop and check whether any time slot to rim spray painting and the staff there say u can come any time from now.29/5 i send my car in for rim spray painting . Due to rim paint problem.
30/5 morning collection to my surprise they 're workmanship totally good and like new rim after done. Love it
Service good and friendly staff there. Next i will try they 're car polishing service.
Staff > Hong Fei < thank very much. Great Work !!!
 

minghan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Feb-2014
car repair  Posted on 17-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
It was my first time here. bought my car for repair. one of the mechanic check for me and told me what are the problems. i was quite impress with their knowlegde. their service are good too. they will explain where the problem lies and advice me. i waited at their waiting area where i was served with drinks and watching show. after awhile, i was called down to collect my car. they bought me for a test drive to assured me the car was done and repaired. i was happy that they go to the extra mile. my impression was good with this workshop. keep it up!
 
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5 stars - based on 39 reviews

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