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   Consumer Reviews of S M Performance Pte Ltd
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5.0
 
30 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Sherlyn How, Owner of Toyota Alphard.
Professional and helpful  Posted on 22-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The team is professional and helpful. Everything was done very smoothly. Keep up the good work! - Sherlyn How, Owner of Toyota Alphard SBK--Z
 

review user
Ming, Owner of Porsche Cayenne.
Extremely Professional  Posted on 22-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Staff and mechanic were extremely professional. Gave great advice which you won’t normally get from other workshops. For them, they will always ask if it’s necessary to change instead of ‘every little thing must change’. Will not hesitate to send my car to them with a peace of mind and their ‘customer first’ attitude. Truly a new gem in the car mechanic workshop industry. - Ming, Owner of Porsche Cayenne SLH82--R
 

review user
Kenneth Pereira, Owner of Subaru Forester.
Friendly and knowledgeable staff  Posted on 16-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Highly recommended if you are looking at servicing your car. Friendly, knowledgeable staff and their pricing are very reasonable. Will definitely head back there for my next servicing! - Kenneth Pereira, Owner of Subaru Forester SMF61--U
 

review user
CHUA SHUN QUAN, ROY, Owner of Toyota Land Cruiser.
Definitely a satisfied customer  Posted on 10-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recently visited this workshop through my friend recommendation as he purchased his car from Tradeit.com pte ltd and this is their in house workshop. My car was due for servicing so I thought why not? Good experience. Covered my seat n steering wheel with wrap/cover to prevent stains. I am particularly on such things so it's good. Pricing was reasonable for servicing as well, similar to other workshops. Was done in 2-3 hours and even gave my car a wash. Appreciate the effort! Definitely a satisfied customer here! - CHUA SHUN QUAN, ROY, Owner of Toyota Land Cruiser SKJ66--X
 

review user
Lai CC, Owner of Nissan Sylphy.
Very friendly staff  Posted on 06-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very friendly staff. I like their spray painting job, it is very professionally done and it is value for money. - Lai CC, Owner of Nissan Sylphy SME14--G
 

review user
Eric Tan, Rented Honda Civic.
Recommended  Posted on 23-Jan-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Rental a Honda Civic with them on a weekend based on my budget, not wanting to spend a lot, jut enough to have car travel around during the weekend. Cos my in law will be coming to Singapore to visit us from Malaysia, so thought it will be good to have a car to ferry them around Singapore. The car is very clean, time to pick up the car is very flexible too. If I need to rent a car again, will for sure go back to S M Car Rental again! - Eric Tan, Rented Honda Civic
 

review user
Milly Wong, Rented Honda Jazz.
No complain at all  Posted on 25-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thinking of buying a Sienta, so I decided to rent one to have a feeling of driving it before I decide. Their staff is very patient in going through the car with me before passing me the car. Car is clean, and well maintain, just looking like a new one. - Milly Wong, Rented Honda Jazz
 

review user
Oliver Pang.
Excellent service  Posted on 10-May-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
Great guys, speedy work, excellent service. Do check them out if your car needs help! 👍☑️☑️☑️ - Oliver Pang
 

review user
Geraldine Quah.
Positive experience with S M Car Rental  Posted on 05-Dec-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
We had a very positive experience with the team at S M Car Rental. The crew is friendly and professional with their service delivery. The car rented is clean and functional, with NO hidden cost unlike other car rental companies who sneakily include unexplained charges (I have previously been badly bitten by such cases). Appreciate when there is a honest company and highly recommend them as your car rental choice! - Geraldine Quah
 

MrMarkChua
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Oct-2015
Professional, Efficient & Reliable  Posted on 15-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
1. Reliable and Highly Recommended
2. Professional and Friendly Staff Provide Prompt Responses to my Needs
3. Fast and Efficient Service
4. Customer-Centred
5. Cars are kept Well-Maintained and Clean

Will definitely be back again if I want to rent a car!
 

RJX
RJX
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Oct-2015
Excellent Service  Posted on 14-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
In need of renting a car (major servicing for current car and in need of transport urgently to ferry my two kids daily) and was recommed by a friend to S M Car Rental.

This is the first time I rented a car from S M and it will not be the last time. The person in charge understand my needs/budget and provide me with good and clear recommendation. The rental process was quick and easy too. The return process was also fast and straightforward. Trustworthy on the Mazda 3 that serve me well for the week.
 

Illkid
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-Nov-2012
Efficient and professional  Posted on 12-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
First time renting a car for the weekend, wanted to go for the Mazda but was already taken. Took the Passat instead, smooth ride as promised and was the staff was very efficient.

Was very impressed by the staff jesslyn and Shawn, friendly and most importantly was hassle free!!

Good recommendation for a comfortable ride, most importantly it was clean like a new car, I must say they take a lot of pride in maintaining a used car.

Kudos to Darren and his team, will come back and highly recommend to my friends in need of a car.

Hope to see a wider selection next time
 

JeremyHuang
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Sep-2015
Professional and upfront  Posted on 12-Oct-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Business run by this young chap...

Approach him to discuss about car rental for Uber service. Not only he is professional and he understands the market and its demand well. He is able to give advice to all Uber-wanna-be drivers.

Rental rates are affordable and competitive !

As for the car I rented this Mazda 3, it was smooth and well-maintained together with his advice and great customer-service ...


Thumbs up !! No complains !
 

Reigner
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Sep-2015
Good service and very professional  Posted on 30-Sep-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Recommended to them by a friend. Without a car for awhile felt very uneasy and need a reasonable car asap. I don't usually write reviews but I think they deserve a pat on the back.

My first time renting a car and have no idea how to go about and what to ask. Unlike other car rental companies, SM is very attentive and listen to your needs. They are patient and systematic guiding me step by step on what to do next and help me with all the required paperwork with detailed explanations.

Happy with the car I rented. Both exterior and interior are well maintained and most important deciding factor... It's clean. Engine runs like it had just been serviced. Felt like asking them if the car is for sale! Haha!

Asked around few car rental company and SM seems reasonable and affordable. Taking into consideration of the quality of the drive and their top notch customer service, I would definitely recommend this company to my friends as I had a wonderful experience with them.
 

kmh
kmh
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Sep-2015
Professional, efficient and most importantly clean!  Posted on 26-Sep-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Switched to them after my regular car rental closed down. This is my 1st time experience with them:

1) Service: No problem with communication as their staff was proficient in English and totally understand my needs. I am very impressed with their turnaround time when my car broke down on a weekend and they managed to get me a car rental by the next day.

2) Quality of Car: Rented a Honda Civic, car exterior was not fantastic but it is expected for a rental car. But when driven, u will feel that the car engine is well maintained. Car interior is better than expected, it was well cleaned/vacuumed and do not have the usual cigarettes smell. Thumbs up for this.

3) Price: No complains on the price, I did my research and their prices are very competitive. And I always believe that you pay peanuts you get monkeys.

Overall, I would say I had a pleasant experience with them as a 1st time customer. Hope to see a bigger fleet of cars from them in future.
 
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5 stars - based on 30 reviews

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