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   Consumer Reviews of 1 Car Service Pte Ltd
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4.9
 
430 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.9

review user
Kelvin.
Fast and price reasonable  Posted on 10-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Service is good and fast,price reasonable too. - Kelvin
 

review user
Couch Potato.
Inexperienced staff  Posted on 10-Oct-2023
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Sent my car for servicing. Had inexperienced staff working on the car. Had to point out to them that they had jack was hitting my sideskirt causing it to cave in and the paint cut off. The boss played the ignorant game and said there were no damages. I had just painted my car and had to paint again. - Couch Potato
 

review user
Marvin Lew.
Very responsive  Posted on 03-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very responsive. Excellent customer service and prompt follow up. Highly recommended. - Marvin Lew
 

review user
Philip Jury.
Honestly the best service I've experienced  Posted on 02-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had an EPS light fault appear in my dashboard. Absurdly quick communication and fix. They also have a room that is easy to work from if you need a quick fix during your work day. Honestly the best service I've experienced from a garage. - Philip Jury
 

review user
Maurice Lim.
Disrespectful  Posted on 29-Sep-2023
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
Was very disappointed with the customer service. Had put my car for more than a week, one of the co worker was so disrespectful starting when my vehicle was at the workshop that period when i suddenly pop-ed up at the workshop. Just wanna check what are the parts they have changed but got chased off because my car hasnt done. My vehicle was not checked properly, spended more than a thousand $$ even though car was still in a warranty period and now my vehicle is still back the same issue. i'm pretty sure we had given enough time for them to carry out the works if they needed more time they could have told us instead by handing our car back to us? And they did not specify told us what they had done, instead by usings words of mouth. If like that why is my car still back the same problem? Do customer like us still feel safe by letting you guys handle? You don't talk to customer with your frustrations when we tried talking nicely. - Maurice Lim
 

review user
suresh kumar.
Very reliable workshop  Posted on 29-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My car is a Toyota Wish 2.0A. I was having some issues with my brakes. There was a loud rattling sound each time I go down a slope. Moses his chief mechanic immediately diagnosed the problem. They changed the front disc brakes and brake pads. After some other adjustment, the sounds are completely gone. Very quick response and reasonable pricing too. A Very reliable workshop to go to for your car problems - suresh kumar
 

review user
Krishna Kumaran.
Great customer service  Posted on 28-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Im so glad Mr DX helped us out promptly Great custmer service Sir. Mr Moses rectified my whole entire car issues. He is very friendly and respectful. My wife was so happy with a 1 stop solution. Thank you so much Mr DX and Mr Moses. - Krishna Kumaran
 

review user
Mon Jol.
Most efficient and trustworthy garage  Posted on 27-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
This is our 3rd time at 1 Car service with our Porsche Macan. Moses and team have proven to be most efficient and trustworthy garage we have ever used in Singapore. Moses is more than helpful, he advises what's needed to be repaired and quoted before. The whole team work really hard and we hope they are paid well. Thank you Moses and Team!! - Mon Jol
 

review user
luke Loh.
Good service and pricing  Posted on 25-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
A good workshop for Chevrolet Orlando. Better service and pricing. And days after repair, they checked how is your car doing. - luke Loh
 

review user
Elle Foong.
Great service  Posted on 25-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Model of my car Mercedes Benz C180. Brought it in to have the evaporator coil of the air conditioning unit changed. The service rendered by 1 Car Service was great! - Elle Foong
 

review user
Ahmad Habibi.
Fast response  Posted on 22-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good Job and friendlyest Fast respone - Ahmad Habibi
 

review user
Adam W.
Right decision to come here  Posted on 22-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
MB C180 high water temperature alarm. It proved to be the right decision for me to tow my car here. Thank you Mose and your team for the good job! Thank you for the warranty for the parts! - Adam W
 

review user
Teck Khai Lim.
Efficient service  Posted on 22-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Efficient replacement within 24 hours of my Subaru forester aircon cooling coil. Aircon was spewing out hot air from the driver's side. - Teck Khai Lim
 

review user
Jon Peh.
Good customer service and expertise  Posted on 21-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks for the good customer service and expertise. All my mazda 2 car problems have been diagnosed by your team accurately thus far. Would like to thank Moses for his efficient coordination and arrangements. - Jon Peh
 

review user
Nick Anthony.
Used to be 5 star but not anymore  Posted on 19-Sep-2023
  • Technical Expertise1.0
  • Customer Service1.0
  • Value for money1.0
  • Outlet Experience1.0
If you don't mind getting insulted and threaten when you feedback and ask questions after they still fail to fix your car after few rounds, this is the place for you. Used to be 5 star but not anymore with the trash PR attitude. - Nick Anthony
 
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Merchant Logo 1 Car Service Pte Ltd
5 stars - based on 430 reviews

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