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   Consumer Reviews of CarTimes Autolution Pte Ltd
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5.0
 
215 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Sim Hock Heng, Owner of Toyota Noah.
Very customer-oriented & sweet service  Posted on 08-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I'm just bought my Toyota Noah from Thomas @ Car Times Ubi, experienced Thomas extraordinary professional service during my purchase, now is the first time I came down to their service centre @ kaki bukit. To my surprise their workshop is very well equipped, clean and tidy. I would like to compliment Service Consultants Kelvin @ Kaki Bukit services centre. His courtesy and patience attitude towards me as a "walk in" customer without appt, offered a can drink for me and lead me to their beautifully decorated comfort waiting area... (^_^) While in the waiting area I saw they are sell Baseus products at a cheaper price than petrol station, I intend to get a few high quality accessories for my new car (^_^) again I experienced a very customer oriented & sweet service from the counter admin Li Ting. As I wanted to test out if the accessories fits my car interior, Li Ting was one of the best customer service to walk out of her busy admin work, using her personal USB adapter to let me try out the light of the Vanzo Aroma Diffuser. Sincerely I thanks Car Times for their all rounded very friendly customer oriented and professional support from every single staff which I never encountered in any of my past experience. - Sim Hock Heng, Owner of Toyota Noah SNL13--G

4 Review Photo(s)

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Cf Li, Owner of Honda Fit.
Clean and spacious waiting room  Posted on 07-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Clean and spacious waiting room while waiting for my car servicing - Cf Li, Owner of Honda Fit SNQ75--U

1 Review Photo(s)

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Syahir Anna, Owner of Toyota Corolla Altis.
Lounge area is great and spacious  Posted on 07-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
1st time here, so far friendly experience with the staff and mechanic.. the waiting lounge area is great and spacious - Syahir Anna, Owner of Toyota Corolla Altis SKT27--S

1 Review Photo(s)

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Sriram R, Rented Mitsubishi Outlander.
Wonderful experince  Posted on 06-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been recently at Cartimes Autolution@Sin Ming for my car service / repair and had a wonderful experince. The staff Anna and Kingston were very courteous , helpful and suppprtive. The staff helped through my paperwork with swift ease and the service was unparalleled. Thank you Anna , Kingston and all the staff at Cartimes Autolution @ Sin Ming for the pleasant experience. Keep up the great work. - Sriram R, Rented Mitsubishi Outlander SNN45--D
 

review user
Ng Thong Kok, Owner of Honda Civic.
Waiting lounge area is great  Posted on 25-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
friendly experience with the staff and mechanic.. the waiting lounge area is great. - Ng Thong Kok, Owner of Honda Civic SNQ58--Z

1 Review Photo(s)

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Eng Siong Wee, Owner of Toyota Vios.
Friendly and professional staffs and mechanics  Posted on 22-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Easy access to the workshop especially for car owners staying at the west side area. Friendly and professional staffs and mechanics that carry out the servicing and or any repairs. On time delivery of service upon committed. Great job carry out. Waiting area also nice especially for any drivers working on remote, it provide a nice area for those continue their work with client or office while vehicle on servicing on the floor. - Eng Siong Wee, Owner of Toyota Vios SMQ76--B
 

review user
Lim Kah Teck, Rented Honda Freed Hybrid.
Good service for all staff  Posted on 21-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service for all staff and good place - Lim Kah Teck, Rented Honda Freed Hybrid SNC55--L

1 Review Photo(s)

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Simon Fok, Owner of Honda Shuttle.
Experienced mechanics  Posted on 18-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
CarTimes (Toh Tuck) friendly staffs, Ginny and Sherlin in the office explain clearly on all items that is being serviced to all customers clearly.👍👍👍 Experienced mechanics servicing my rental car for all three cars. Have been having my servicing since day one it started operations👈👍👍👍👍 Will intro all my car friends and car owners to CarTimes. Not forgetting the one whom I rent the car from Mackenzie Aaron👍👍👍 - Simon Fok, Owner of Honda Shuttle SMA24--X
 

review user
NUR SYAFIQAH BINTE AZLAN, Owner of Toyota Yaris Cross.
Had a great experience  Posted on 16-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a great experience during my car servicing @ this workshop. The mechanic was friendly, knowledgeable and helpful. I was served by Sherlyn and her colleague. They provide efficient service and also helpful. Thank you cartimes autolution ♥️ - NUR SYAFIQAH BINTE AZLAN, Owner of Toyota Yaris Cross SND17--T

1 Review Photo(s)

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Mohd Rosli, Owner of Honda Fit.
Technical competency can be seen  Posted on 16-Oct-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good reception by the satff once your car stop at the door. Clean and good 5's although still some areas need improvement. Technical competency can be seen when they explain on car technical issue. Should add more perks and discount to boost and attract more cars owner to do their car servicing here. Maybe sent text to inform existing owners on updates on new promotion at Cartimes Autolution @TohTuck. - Mohd Rosli, Owner of Honda Fit SNN42--U
 

review user
EdwinLWH, Rented Honda Vezel.
Tyres are comfortable  Posted on 29-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Tyres are comfortable. Excellent service by the workshop. The existing weights on the rims were removed and new weights were pasted after balancing unlike other tyre shops. New tyre valves were installed too. Thanks! - EdwinLWH, Rented Honda Vezel SNN66--A
 

review user
Qry Boy, Rented Honda Vezel.
Staff are very responsible  Posted on 29-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
3 days ago I send my car for service at new center which is my first time, staff are very responsible even they close at 6pm they manage hand over me at 9pm cos deal to the whole building was in power failure - Qry Boy, Rented Honda Vezel SNN77--U
 

review user
Hashim Sahid, Rented Honda Vezel.
Well done Cartimes Autolution  Posted on 29-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Well done Cartimes Autolution. My servicing was attended by Eddie. Eddie did a great job.Servicing was done without any issue and with my full satisfaction on the job well done. Their customers service personnels were also very polite and take the time to explain the details of the servicing and price i paid for accordingly.Thank you again. - Hashim Sahid, Rented Honda Vezel SNN34--H
 

review user
Alan2166 Lee, Rented Nissan Serena.
Professional In helping owner  Posted on 29-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
One of the best car servicing which I ever come across and also very professional In helping owner to know and understand th car even better.......very good service in mechanic and office personal especially summer. - Alan2166 Lee, Rented Nissan Serena SNN33--B
 

review user
Jason Tan, Rented Honda Vezel.
Good service and fast service  Posted on 29-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service and fast service.The staff was friendly and helpful. - Jason Tan, Rented Honda Vezel SNN18--J
 
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5 stars - based on 215 reviews

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