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   Consumer Reviews of CarTimes Autolution Pte Ltd
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5.0
 
215 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Lim Brendan, Rented Honda Shuttle.
Reliable and patience with customer  Posted on 29-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to compliment Service Consultants Henry @ Kaki Bukit services centre. He is Reliable and patience with customer. Helping me to resolve my vehicle issue in Dec 2022 when I'm out of town last year. I past my vehicle key to him before I go vacation and he arrange the vehicle pick up and return after the repair before I came back from vacation and help resolve issue that I face after service. Follow up closely after service and confirm vehicle run well on my handle. I thanks him for his helps. He really did a good job..👍👍 - Lim Brendan, Rented Honda Shuttle SJH78--X
 

review user
Hafiq Roslan, Rented Honda Vezel.
Shelly is helpful in assisting me  Posted on 29-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Shelly is helpful in assisting me in the towing process. She arranged the towing and it came swiftly. The Mechanic also did it and by seeing their workmanship, they know what they doing and they only replace parts that needs to be changed. Some other workshops i went before charged me for the parts that is not even need changing. Worst still they charge for the parts that they didnt even change. Highly recommended. - Hafiq Roslan, Rented Honda Vezel SNN76--D
 

review user
Mohamed Farhan Bin Anwar, Rented Honda Freed Hybrid.
Top of his service  Posted on 29-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Amos from Car times Kaki Bukit, Always at the top of his service. Always giving me the assurance my car is in good hands. Very well mannered and always deliver. Best part about his is that he will go out of his way to find the best solution and makes sure things are done as promised. And always smiling! Thank you Amos Bro for your help alwYs! - Mohamed Farhan Bin Anwar, Rented Honda Freed Hybrid SMS56--C
 

review user
Leta Tan, Owner of Proton Exora SNL983C.
The staff were professional and knowledgeable  Posted on 27-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently visited Cartimes Pitstop, and I couldn’t be happier with the experience. The staff were professional and knowledgeable, ensuring I got the right tyres for my car and addressing all my servicing needs efficiently. They were transparent about the costs and provided excellent customer service throughout. The workshop was clean and well-organized, which added to the overall positive experience. I highly recommend Cartimes Pitstop for anyone looking for reliable tyre services and car maintenance. Will definitely be returning! - Leta Tan, Owner of Proton Exora SNL983--C
 

review user
Chris Smith, Owner of Toyota Vellfire.
Thanks Amos for taking care of our car  Posted on 22-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks Amos for taking care of our car. We recently bought it and still figuring out new functions. We got some unknown signals on its dashboard and brought the car before it’s too late. Amos has been professional and friendly. He patiently explained things in plain English. Also the air conditioner wasn’t cooling well. We left the car as we were leaving for a trip. He double checked the issues we brought up while we were out. It turned out to be no major one. Now we r driving the car without any worry. Thumbs up! - Chris Smith, Owner of Toyota Vellfire SNP93--L
 

review user
Rajesh Rajendran, Owner of Mitsubishi Outlander.
Experience was so seamless  Posted on 22-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My experience with cartimes Autolution has been excellent . Two times in a month I reached out to Amos for getting my car fixed . Experience was so seamless and he has provided me right direction and assistance required . My carssteering rack become faulty and I realised after 2 weeks of my puchase of a pre owned car from car times . Amos helped to replace the steering Rack considering the customers situation after buying a pre owned car . Infact they would have refused not to do it however thinking from a customer view point made them do this kind gesture to make a customer happy . I will recommend car times and car times autolution for a seamless experience - Rajesh Rajendran, Owner of Mitsubishi Outlander SNA35--E
 

review user
Sheena Valerie, Owner of Toyota Corolla Altis.
The workshop has truly gained my trust  Posted on 21-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The level of work done on the repairs for both my current and previous vehicles has left me thoroughly impressed. The workshop has truly gained my trust with the quality of their service. I must say, Xiao Fei is not only knowledgeable and service-oriented, but also incredibly humble. Unlike many, he isn't pushy and doesn't insist that you must have parts replaced immediately. - Sheena Valerie, Owner of Toyota Corolla Altis SLW27--Y
 

review user
Diana N, Owner of BMW 216I.
Helpful knowledgeable n rather sincer  Posted on 18-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Wanna compliment Amos at kaki bukit workshop. I was stunned when my car showed multiple ⚠️ light symbols n steering wheel felt very heavy. He promptly replied my whatsapp abt 730pm n called me back to advice what to do. When at workshop next day,he promptly attended to me and true enough error fault was as he presumed. He has good knowledge, excellent service attitude and very attentive. Is keen to learn n share his experience. Feels very assured and at ease dealing with him. He always looks happy n positive unlike some really unfriendly n avoid you or only call you to ask you replace this n that n price. So hope that Car times treasure this excellebt staff n groom him. Wanna add that generally cartimes staff are polite , helpful knowledgeable n rather sincere. Some misses here n there but generally pretty good. 👍 keep up the good job 👏 - Diana N, Owner of BMW 216I SNL31--P
 

review user
Andeel Ong, Owner of Subaru Forester.
Patience and professional  Posted on 15-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to especially thanks Amos, I believe he is the service advisor at Kakit Bukit. He will update me every step that my car face and advise me accordingly. He does with patience and professional and always put on a smile face. Not like some SA just ignore, he even update and replied WhatsApp promptly with fail. Car Times is so blessed to have such a good attitude employee..worth keeping and groom him to another level up. Thumb up for Amos - Andeel Ong, Owner of Subaru Forester SMQ42--B
 

review user
Nazreen Sharief, Owner of Honda HRV.
Clean and neat state  Posted on 15-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been coming to Cartimes since 2022 and I would like to command their level of service. Their workshop is always kept in a clean and neat state, something that is very uncommon of workshops. Amos has been very forthcoming with any questions that I have and would even suggest some tips to make the car run better. Thanks for the insights, Amos. Truly appreciate it! - Nazreen Sharief, Owner of Honda HR-V SLS12--S
 

review user
Melinda, Owner of MercedesBenz GLC250.
Helpful and prompt  Posted on 15-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to commend on the excellent service rendered to me by Amos of CarTimes. He is genuine, polite, helpful and prompt in his assistance when my car, which we bought from him last year, broke down on me yesterday. He immediately mobilised his man to reach me in half an hour . After the issue was resolved with a change of batteries, he video-called me , and patiently guided me through the re-programming of my car’s settings. A true asset to any organisation. - Melinda, Owner of Mercedes-Benz GLC250 SNM68--U
 

review user
Khabir Nara, Owner of Hyundai Elantra.
Highly customer-centric  Posted on 13-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
To the management of CarTimes, since purchasing the car have only serviced with this workshop. Credit goes fully to Amos and Xiao Fai who are knowledgeable in their field and highly customer-centric. They make sure that your concerns are addressed and ensure you leave satisfied. Prices are competitive 😉 Not to forget the lounge is fantastic, always enjoy my hot chocolate while waiting. To both staff, you have gained a loyal customer. All the best! - Khabir Nara, Owner of Hyundai Elantra SNS25--B
 

review user
Vincent Sim, Owner of Subaru Forester.
Very friendly, knowledgeable and unassuming too  Posted on 12-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I came here for servicing for the first time for my Merc E200. Met Kelvin Ong and Ah Meng for the 1st time. Kelvin was very friendly, knowledgeable and unassuming too. He explains what need to be done clearly. Ah Meng was no exception too, he is also very clear in his explanation on my car. Both of them are great assets to Cartimes and I will tell all my friends to come to this workshop at Kaki Bukit, #03-15 and #03-16, Bartley Biz Centre, S(417807) to service their cars. - Vincent Sim, Owner of Subaru Forester SMJ99--K
 

review user
D T, Owner of Toyota Noah.
Great customer service  Posted on 12-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Kelvin has been an invaluable asset when it comes to servicing my car. His expertise and dedication in identifying car problems and suggesting effective solutions have made my car servicing experience exceptional. He proactive approach to addressing car problems has been commendable. He not only identifies the issues accurately but also provides clear and practical solutions, ensuring that my car receives the best possible care. He is always willing to take the time to explain the issues and the proposed solutions in a way that is easy to understand. I highly recommend his services to anyone in need of reliable and professional car maintenance. - D T, Owner of Toyota Noah SMN79--J
 

review user
Chen Bee Keow, Owner of Honda Vezel.
Exceptional customer service  Posted on 11-Nov-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I recently had my car serviced at CarTimes Service Centre, and I couldn't be more pleased with the experience. Kelvin helpful, providing necessary suggestions for my car’s service that were both practical and insightful. He kept me updated on the service status , ensuring I was well-informed. Additionally, Kelvin went above and beyond by helping me arrange for car grooming, a service not typically offered by their centre. This extra effort truly exceeded my expectations and demonstrated their commitment to exceptional customer service. - Chen Bee Keow, Owner of Honda Vezel SNP86--G
 
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5 stars - based on 215 reviews

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