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   Consumer Reviews of ACE GT Pte Ltd
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4.8
 
278 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.6 Outlet Experience
4.8
Wilfit
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Apr-2010
Ceramic pro coating  Posted on 18-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service and explanation during pre and post service.
Management Response by ACE GT Pte Ltd
20-Mar-2017

Hi Wilfit,

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
Alex178
Neutral Newbie
2 reviews
0 points
2 forum posts Joined on 20-Dec-2016
Good Experience  Posted on 17-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I sent my car for Ceramic Pro coating at ACE GT on the second day after collecting my car.

I was served by Nick, who is very patient in explaining the process to me. He pointed out a few defects on my new car and they tried their best to rectify for me.

Really a great service and place to do paint coating.
Management Response by ACE GT Pte Ltd
20-Mar-2017

Hi Alex178,

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
Ahked
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 24-Apr-2007
PPS  Posted on 16-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Was googling for PPS when I came across Ceramic Pro. Decided to do some research and came over based on the good reviews.

The results upon collection is great. Car look very glossy. Will monitor a few more months to see results and update again.
Management Response by ACE GT Pte Ltd
20-Mar-2017

Hi Ahked

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
kflim181
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Feb-2017
Ceramic Pro Coating - Great Job and Well Done!  Posted on 15-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Finally managed to drive my car to ACE GT Pte Ltd 5 days after collection of my new car from Toyota Borneo, due to ACE GT's schedule being fully booked for the past few days (Thanks to George's arrangement).

Upon arrival at the workshop, ACE GT's friendly staff were approaching me and has done a good job in explaining and pointing out the defects on the paint of my car before they perform their works. I was so shocked to notice that there were so many scratches and undesired polishing marks that stayed on the paint of a new car. It was only 5 days of the collection of my new car.

Upon completion of their works, I was called to collect my car and the result after Ceramic Pro Coating is good and met my expectations. My car looks shinnier than before! Most importantly, the staff managed to get rid of most of the scratches except for deep cuts which I myself am not sure how it happened.

The staff are very nice and patient in explaining to me on how to take a good care for the car. I will definitely go back again for the car wash to maintain my car.

I will keep monitoring the result and hopefully the money that I spent is really worth for the value.

I will recommend my friends to ACE GT Pte Ltd.
Management Response by ACE GT Pte Ltd
20-Mar-2017

Hi kflim181,

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.

Under our strong lighting, its hard to miss anything unless the car is dirty or wet. We try our best to sort out the defects as much as we could before proceeding for Ceramic PRO Nano Polish and applying its protections.

Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
cjesuvivek
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Feb-2017
Ceramic pro coating  Posted on 14-Feb-2017
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
I just did the ceramic pro 9h advanced coating on my new hyundai elantra car. The car looks very shiny and beautiful after the service. I'll wait for a while about the lasting of coating protection.
Management Response by ACE GT Pte Ltd
20-Mar-2017

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
cop00123
Neutral Newbie
1 reviews
3 points
3 forum posts Joined on 15-Feb-2017
ACE GT  Posted on 14-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
It was a pleasant experiences from queries, booking and the actual works. After reading so many good review, I decided to use ACE GT. I didn't even research other companies. I contacted George and he responded promptly. His approach is consultative and didn't push. Their guys are very details and took note of existing scratch and informed before performing the works. I just collecting my car. It's very shiny. Hope it will last.
Management Response by ACE GT Pte Ltd
20-Mar-2017

Hi cop00123,

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
Starrystarry
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Feb-2017
Great job!  Posted on 09-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I sent in my Audi for coating. It looked shinier than when I collected the car from the dealer! His people are very nice and patient in explaining the care for the car. They even let me leave the car overnight and gave me discount for the parking as I was unable to pick it up at the end of the day. Will definitely be back again for the car wash. :)
Management Response by ACE GT Pte Ltd
20-Mar-2017

Hi Starrystarry,

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.

Feel free to walk in for car wash from Monday to Saturday, 10am onward to 530pm last slot.

Do give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
lx_waiwai
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Feb-2017
Extreme Package  Posted on 09-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Some weeks ago I visited the outlet & Spoke to George. He gave me an explanation regarding his products & Services. After the discussion he recommended a package which he says suits me although I eventually opted for a higher category package.
I sent in my car this morning for ACE GT to apply the Ceramic PRO paint protection. They gave the car a once over before the process & Found a few minor paint issues like stone chips etc. They are very detailed I must say. Only slight irritation is that there's not much to do at the outlet, maybe a place to watch some automotive related programs while waiting may enhance the experience. The outlet nevertheless is clean & Professional with friendly staff. I look forward to seeing the final outcome & To see how long the showroom shine last !
Management Response by ACE GT Pte Ltd
09-Feb-2017

Hi lx_waiwai,

Thank you for your review.
Recommended packages are base on the database we have collected studies carefully over the years and have proven to work.

For a start, we have some general magazines not limited to automotive at the bar stool, study corner. We would love to provide more but its hard to cater to individual's preferences and space constrain. Do feel free to bring your own IT Gadget and charger when you are visiting us in future. Power point and dedicated Wifi are free for you to use while our team is working on your ride..

We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
anglh65
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Feb-2017
Excellent Service  Posted on 09-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
The staffs are very professional.
They clean up the my vehicle and did very details inspect on its condition that was not noticeable during my car delivery.
They did all the touch up and I am very happy with the ceramics coat finishes and the services provided. Thanks
Management Response by ACE GT Pte Ltd
09-Feb-2017

Hi anglh65,

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
Aspade
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Feb-2017
Great job done  Posted on 08-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Isn't cheap but you get what you paid for. Value for money for good service and a job well done.
Management Response by ACE GT Pte Ltd
09-Feb-2017

Hi Aspade,

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
Ptcaca
2nd Gear
1 reviews
141 points
137 forum posts Joined on 15-Dec-2005
Ceramic pro coating  Posted on 08-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money3.0
  • Outlet Experience5.0
Send my car after 2 weeks of collections due to Chinese New Year busy period. Was shock to see so many scratches just after 2 weeks. Ace GT staff done a good job to point out all the defects and the final result after Ceramic coating is good, managed to remove most of the scratches except for some deep cut which I myself not sure how it happened.

Will monitor the result and hopefully it live up to the reputation.
Management Response by ACE GT Pte Ltd
09-Feb-2017

Hi Ptcaca

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
klho001
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Jul-2014
Ceramic pro coating  Posted on 07-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Liaised with George great experience, and great product
Management Response by ACE GT Pte Ltd
09-Feb-2017

Hi klho001,

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call or drop us a msg through Whatsapp (96355760) if you require assistance.

Regards,
Ace GT

 
Wheelyaligned
1st Gear
5 reviews
91 points
24 forum posts Joined on 31-Jul-2016
Good and value for money service  Posted on 24-Jan-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
V friendly and professional staff. Very pleased with the end result as well!
Management Response by ACE GT Pte Ltd
09-Feb-2017

Hi Wheelyaligned

Thank you for your review. We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call if you need our assistance.

Regards,
Ace GT

 
Luvlamb
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 26-Mar-2007
Great Job and Highly Recommended!  Posted on 09-Jan-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just did the Advance Package on my new ride. The staff was able to inspect the car to the minute detail and point out the spot where there was a scratch that was not identified during the delivery. The service of the staff was excellent and give advice on how to maintain the exterior of the car.

Highly recommended.
Management Response by ACE GT Pte Ltd
09-Feb-2017

Hi Luvlamb,

Thank you for your review.

We believe you have experience the huge difference in terms of service level, attention, workmanship, professionalism, bright, tidy environment, quality of end result from previous companies.

Its our SOP to have a walk down with owners who comes in for treatment and to explain how to maintain with minimal effort when collecting the vehicle. At times, these scratches may not be from the car dealers themselves. Once your vehicle out on the road, scratches may happen from careless passerby, stones picked up from tires while travelling, etc.

We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call if you need our assistance.

Regards,
Ace GT

 
Renalee
1st Gear
2 reviews
25 points
7 forum posts Joined on 28-Jul-2009
Ceramic Pro  Posted on 07-Jan-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Look forward to doing my annual servicing for ceramic pro because it makes my car look brand new again!
Very meticulous from the car wash to the application and drying.
Will recommend this to every car owner!
Management Response by ACE GT Pte Ltd
09-Feb-2017

Hi Renalee,

Thank you for your review and happy with the result of Ceramic PRO after 1 good year of application. Maintain it the way you have been doing so all these while and enjoy the benefit of the investment.

We will constantly upgrade, providing the best value for money options, emphasis on quality workmanship and after sales support.
Feel free to give us a call if you need our assistance.

Regards,
Ace GT

 
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Merchant Logo ACE GT Pte Ltd
5 stars - based on 278 reviews

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