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   Consumer Reviews of MTR (Motoren Werkz)
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5.0
 
191 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0
review user
Darren Tan Kian Peng.
Truly has a passion for what they do.  Posted on 25-Aug-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have just installed RS Chip on a Suzuki Swift Sport and I must say that I am really satisfied with the way the car feels. Improved throttle responsiveness what was I wanted, and improved responsiveness was what I got. This is all thanks to Julian, who made a point to understand what I really wanted from the car and made the necessary recommendation. This is one of the many reasons why I go back to MTR even when I am not driving a VW or Audi. The team at MTR makes me feel at ease. When I send my car in due to an issue or a service, I am sure that the car will leave MTR, feeling new again. Despite being good at what they do, they are a really friendly bunch of people who truly has a passion for what they do. Keep up the good work guys! - Darren Tan Kian Peng
 
review user
Michael Soon Yee Hoong.
Reliability and customer service is second to none.  Posted on 17-Aug-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My vehicle has been serviced by Wilson & Julian since HAT, and now to Motoren. Their reliability and customer service is second to none. My previous service was a leak of my convertible hood. I had gone to another mechanic because that was the period when they moved to Motoren and they could not service my car. What a disaster! The previous mechanic cocked it up, and I think it was very tough job to find the leak. But solve the problem they did, and the hood is as good as new. Yesterday they performed a revo stage 1+ for my Audi S5 and it was a good job. The car has so much more torque and oomph, and even more fun to punt around. (They also did the swaybars for my car...). Kudos to you guys and keep it up! - Michael Soon Yee Hoong
 
review user
Davin Neo.
Managed to solve my problems  Posted on 16-Aug-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Send my car in for Revo stage 1 after I learned that Motoren took over the rights. Car was not running smoothly from an earlier tune with another well known tuner, but Julian and team managed to solve my problems with a Revo stage 1 tune. Now it's running much smoother and pulls much stronger as well. - Davin Neo
 
review user
Alvin Wong.
Thank you MTR  Posted on 29-Jul-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thank you MTR, Julian and his team of well trained and knowledgeable crews, for fixing up my big brake kit solved my warp rotor problem. Great jobs guys.. - Alvin Wong
 
review user
Kelvin Chan.
Very meticulous and dedicated team  Posted on 17-May-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very meticulous and dedicated team who always strive for excellence in service to make my car in tip top performance! happy customer here;) - Kelvin Chan
 
review user
Eugene Young.
Definitely be back again.  Posted on 12-May-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recommended by my friend to drop by MTR for a regular servicing. Julien and staffs was very nice and friendly. Most importantly the ride feels very smooth after the service. Definitely be back again. - Eugene Young
 
review user
Ing Kerne Yeh.
All round nice guys!  Posted on 27-Apr-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been with Julian and Wilson as long as I have been driving my Veedub. Ichiban service, knowledge and all round nice guys! Yeh! - Ing Kerne Yeh
 
review user
Samuel Kam.
Thanks for accommodating me  Posted on 17-Mar-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
As usual. If the service is good the people will follow. Thanks for accommodating me in my upgrade path. - Samuel Kam
 
review user
Huang Shiming.
Proud to be their loyal customer  Posted on 29-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been a HAT customer and supporter for longer than I can remember and it is sad that that chapter had to close but sometimes when you knock people down they come back stronger than ever before. With the same tight knit team and famously dependable work ethic and customer service, it is no surprise that the folks at MTR Motoren did not even skip a beat. Some people blow hot air and rely on cheap parlour tricks in weak attempts to differentiate themselves from the pack but facts are facts and it is clear for all to see that MTR is on to bigger and better things without need for all that. I could not be happier for the MTR team and am proud to be their loyal customer and friend. - Huang Shiming
 
Always willing to deliver that extra mile  Posted on 26-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
A very gentlemen bunch! My car and myself always feels pampered! Very meticulous and extremely passionate with every bit they do. Always willing to deliver that extra mile. - Pamela Tan
 
review user
Dave Wee.
Thumbs up to you all.  Posted on 26-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to them to troubleshoot multiple symptoms including a CEL error. Only an experienced team could diagnose the root cause as what they have done. It wasn't an easy one, and you could trust these guys to diagnose and provide you with practical insights and advice on the course of action. Thumbs up to you all. Keep up the good work! - Dave Wee
 
review user
James Seah.
Good Job guys  Posted on 23-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
It have been a great experience ever since when I first contact See Toh and team of MTR. They have been very patience with my many questions over whatsapp and calls. After so many months, I have finally went over to their workshop to do my Revo Stage 1 tuning. I met Julian and his team who were all very helpful and got the tuning done within an hour. The car is now more responsive, less jerky and most important it gives me the output and power that I have been wanting for. Good Job guys and will recommend other business opportunities in the coming future. - James Seah
 
review user
Gazza Ibrahim.
Great workshop goin' on here,  Posted on 23-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
Julian n friends have a great workshop goin' on here, highly recommended for conti car enthusiasts.. Stage 1 done with a very responsive 1.4L car now! Looking forward for future upgrades! - Gazza Ibrahim
 
Quality of work is there  Posted on 22-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was on a lookout for adopting a workshop for my 8 year old car. Initially found one @ Sin ming. But they blotched one of the service and created a problem. to solve the problem I was quoted to $2300 to change out ALOT OF PARTS. Until I was recommended to Julian and his team. they solved my problem within a few hours (installation issue by the previous workshop). Subsequently I went to Julian/Wilson to service my car. Everything was on time, and quality of work is there, and not to mention very friendly and warm chaps to chitchat with. I can definitely adopt this workshop as the garage of my car now....... - Stanley Wong
 
review user
Ethan Lim.
Friendly staff are prompt and attentive  Posted on 16-Feb-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendly staff are prompt and attentive, service is efficient and great value for money. Also gives sound advice and recommendation to motoring issues! - Ethan Lim
 
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Merchant Logo MTR (Motoren Werkz)
5 stars - based on 191 reviews

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