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   Consumer Reviews of Edwin Garage
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5.0
 
138 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Matthew Wong.
Kudos to Edwin and his team  Posted on 29-Jul-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to edwin garage today to solve my aircon problem which other workshop cannot solve. Edwin returned to his lounge where i waited for 10min, he gave me a detailed explanation. He even offer to change 1 part first and see the outcome and help me save money. Who in the workshop will say that to a customer and help him save money? However I give him my permission to do it all and he gave me a reasonable amount without need to leave my car overnight which the other workshop told me he need 2-3days. Overall I am a very satisfied customer today. I strongly recommend Edwin who is too honest to be boss la. 😂😂😂 Will definitely go back to him for my next car service and repairs. Kudos to Edwin and his team. - Matthew Wong
 

review user
Alan Ho.
Superb overall experience  Posted on 20-Jul-2020
  • Technical Expertise5.0
  • Outlet Experience5.0
First time visiting Edwin Garage, overall experience after doing major servicing was superb. The checks were comprehensive and detailed, advice was given based on percentage of worn parts. Staff there was professional and went through point by point after the checks and advice based on what is required to be changed instead of pushing me to settle everything. Edwin emphasised that they based on needs of respective customers and key issues to advice on what needs to be done. Test drive on major and minor roads were done at different speed to identify key issues/improvement to my car. The significance of the work done and overall improvement to my car's (Honda Stream 12 year old) performance and comfort was drastic. - Alan Ho
 

review user
Leslie Tan.
Quick and efficient service  Posted on 06-Jul-2020
  • Technical Expertise5.0
  • Outlet Experience5.0
OMG getting my car serviced was faster than getting a hair cut. Thanks to the team for the quick and efficient service. - Leslie Tan
 

Extremely friendly and knowledgeable  Posted on 28-Mar-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I don't usually write a review but Edwin Garage made me feel to do so. Edwin and his team are extremely friendly and knowledgeable. After fixing my car issue and did a servicing with them, Edwin even handwritten a very detailed info with clear explanation on what and when to expect some parts (wear & tear), in future. Very honest on only what is necessary to change as well! Moreover, the cost is reasonable. This kind of experience and customer service is what no other workshops has given me so far. - Ben Teo (KokSiong)
 

review user
Raymond, Owner of Mitsubishi.
Trusted workshop at Yishun  Posted on 20-Mar-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been their customers since the days they only have one outlet doing mainly car accessories at Yishun. Glad that they expended and open a repair workshop at AMK! From a customer to now a friend with the boss Edwin. I always trusted him with my car. He always gives the recommendation and best advice based on each case. Although the boss Edwin is very young, he even started in this trade at a much younger age, but he is very humble and honest with his business! But do take note, their workshop is always busy with lots of cars, so please do make an appointment with Edwin first before you drop by to prevent unnecessary wait! - Raymond, Owner of Mitsubishi Lancer
 

review user
WeiQuan Ng.
Deserves a huge double thumbs up  Posted on 29-Feb-2020
  • Technical Expertise5.0
  • Value for money5.0
Had an aircon that works only 3 - 4 days a week on my Land Rover before CNY but they were too busy to take me in. Went to 4 - 5 workshops to check and all told me that the solution is to wait for it to stop working, then change to a new compressor or to change to a new one immediately if the issue bugs me too much at between $700 - $800. Finally had my last straw after yesterday and texted Edwin Garage again to get an appointment and they applied a fix to my compressor with a 6 month warranty at a super reasonable price, which can be offset if I need to ultimately change my compressor. I doubt I will be able to get such a cheap solution any place else. I seldom bother to do reviews on services and this workshop deserves a huge double thumbs up. - WeiQuan Ng
 

review user
Zakaria Abubakar As Salafi.
Very reliable and trustworthy  Posted on 28-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Edwin is very reliable and trustworthy, he ensures that the customer leaves his workshop very satisfied and assured that their car problems are resolved. Most importantly he recommends only the necessary parts to change and considers the most cost effective way to solve the problem. Unlike other workshops that recommends extreme repairs that burn a hole in the pocket. Edwin will try his best to keep cost affordable and troubleshoot the problem at its roots. Recently I had a minor accident (rear collision). I sent the car for repairs and was able to collect the car back within 1 day and a half!! I highly recommend EdwinGarage to all car users with any car needs. - Zakaria Abubakar As Salafi
 

review user
Leo Qi Xiang.
Fast and efficient. Keep up the great service.  Posted on 26-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was looking to change my faulty absorber. Saw good review about this shop. Edwin replied fast and explained the different type of absorber. Dealing via whatsapp was great. Price was competitive. The reviews are true. My appt was at 6pm. Reached at 545pm and was immediately serve as i have an appt. The team was friendly, showing me there is a rest room for customers. When you see the staff happily chatting with one another, you know it has a great workshop culture. Changing of absorber was done in an 1hr. Fast and efficient. Keep up the great service. - Leo Qi Xiang
 

review user
Nathan Ang.
So helpful and solve your issues in the shortest possible time and very reasonable price  Posted on 16-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Edwin is always so helpful and solve your issues in the shortest possible time and very reasonable price. He will also give you advice at no cost and give you the best possible solution. Had an issue with my engine misfiring and went to multiple workshops who cant solve it after changing parts and some even tell me to leave the car for 2 days for cleaning the intake manifold. And he solved it within an hour. Definitely recommend anyone to look for him! - Nathan Ang
 

review user
Joseph Goh.
Recommend  Posted on 10-Feb-2020
  • Technical Expertise5.0
We went down to have our KIA boot lock repaired. Not only they repaired it, they improved the lock to be more durable and easier to close. No more banging down the boot in order to have it closed. - Joseph Goh
 

review user
Jimmy Lim.
Thanks and good job!  Posted on 09-Feb-2020
  • Technical Expertise5.0
  • Outlet Experience5.0
1st time to Edwin Garage for repairs. Damaged car front side bumper. WhatsApp Edwin for quote and lead time and he promptly replied. Best is they are opened on sunday. So send car in the morning and got it on the same day. Save me the hassle without a car for monday. Thanks and good job! - Jimmy Lim
 

review user
Bob Play.
Truly highly recommended  Posted on 08-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Edwin Garage is truly highly recommended.. i was there to fix my gearbox problem for my 07 Wish n they were e only workshop to offer another altetnative solution and help save cost for me rather than overhaul the whole gearbox with minimum time repaired when they could have easily increased the price like all the other workshops. Their staffs are also well trained n i had a pleasant time there. Cheers!! - Bob Play
 

review user
Phua Chin Wan.
Highly recommend  Posted on 07-Feb-2020
  • Technical Expertise5.0
  • Value for money5.0
I am super impressed and satisfied with Edwin and his team. Based on what they did for my car they are obviously very skillful, but more importantly I feel they are genuine and honest, despite having no lack of customers. I damaged the entire area around my left rear wheel by driving into a pillar during a tight left turn. Texted Edwin and he gave me a very reasonable quote promptly based on photos I sent. Sent in my car in the evening on the same day and Edwin managed to reinstate my car to its original condition within two days. Look, I know there were at least two occasions he could have increased his price to me, but he didn't. He essentially disproved the cynicism we all have about car workshops who'd chop your carrot head whenever given a chance to. Moreover, his turn around time was the fastest out of the three workshops I enquired with. Having to get my car fixed is the unpleasant consequence of damaging my car (self-inflicted makes it even more sian), but thankfully I had a very pleasant and hassle free experience with Edwin and his team. I highly recommend them to anyone looking for auto related services. - Phua Chin Wan
 

review user
Benjamin Ang.
Thank you for the great service  Posted on 29-Jan-2020
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recently serviced my GE6 and changed my worn out brakes pad and disk to a better one here. Can really feel the difference and more effective brake for higher speed breaking. Also fixed oil leak here. Thank you for the great service 👍🏻 Good service, reasonable price! - Benjamin Ang
 

Certainly made my day!  Posted on 15-Jan-2020
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have had a sliding door issue with my Toyota Isis since 6 months ago. I went to 2 big auto shops and had the car checked and in both instances they mentioned that the repair will cost me $1K plus. One of them even suggested for me to look for a replacement door for that model at the scrapyard. 😞 I basically gave up after knowing the options I am given as I did not want to spend too much for this repair as I had only 2 years before I scrap the car. I happened to chance upon Edwin garage, contacted them and was told that they could fix the problem for a fraction of the price quoted elsewhere. Tbh I was initially skeptical as the dollar divide between quotes was too huge. I made an appointment for the car to be fixed and was told it will take an hour or so to get it done. I came down today at 10.45am and I was attended almost immediately. In 15 mins, I had the door motor replaced and the issue was resolved! And best of all it was spot on within the price quoted earlier. I am totally impressed by the honesty of the company, the efficiency of the crew doing the work and the good customer service rendered. Will definitely recommend This workshop to any car owners to get their cars checked and fixed. There are not many good car workshop around. This is one of them. Thank you Edwin. You certainly made my day! - Lukman Rahim (لقمان عبد الرحيم)
 
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Merchant Logo Edwin Garage
5 stars - based on 138 reviews

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