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   Consumer Reviews of Edwin Garage
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OVERALL RATING
 
112 Reviewers
5 out of 5
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Technical Expertise
5/5 Customer Service
5/5
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Value for money
5/5 Outlet Experience
5/5
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112 Reviews

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Facebook Reviewer
Shout out to Sggarage Edwin  Posted on 20-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Value for money5/5
  • Outlet Experience5/5
Just wanted to give a shout out to Sggarage Edwin. I bwar wall and Edwin knock and respray my rear fender and door back to perfection within 24 hours. Send in on Friday 11am morning and collected Sat morning 10am and very reasonable pricing! Awesome! Thank you Edwin! - Jeremy Tan Post Management Response
 
review user
Facebook Reviewer
Very professional and swift in checking, diagnosing and getting the damaged parts replaced.  Posted on 11-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience5/5
My car was having overheating problem for the past few days before National Day. On 9 Aug, my car overheated badly but was lucky that I am able to get home safely. Message Edwin on the evening and was lucky to get a slot the next day afternoon. Went down on appointment time and was served quite quickly even though his workshop was spilling over with cars. Edwin and his guys were very professional and swift in checking, diagnosing and getting the damaged parts replaced. Really have to take my hats off his team. Thanks Edwin and team. - Joshii Kor Post Management Response
 
review user
Facebook Reviewer
Very rare to find an honest and high quality WS  Posted on 08-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Overdue on the review, I've engaged Edwin services on and off, from servicing to fixing side mirrors motors. Each time, always get solid advice and for fixing the side mirrors motors, Edwin will try to fix it instead of replacing the whole mirror (like some other WS will do) Recently got into an accident and Edwin fix the panels and bumpers without having to replace it. To make it even better, it was done within a day and so minimised the impact of losing the car use. The end result is awesome! Cannot even tell that it was repaired instead of replaced! Very rare to find an honest and high quality WS, I'll give them my support! - Nicholas Chew Post Management Response
 
review user
Facebook Reviewer
Trustable and dependable  Posted on 03-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
Thanks Edwin Sggarage for being able to solve my GE hesitation issue. Trustable and dependable. Keep up the good work team sggarage - Muhd Shamsul Arfn Amir Post Management Response
 
review user
Facebook Reviewer
Costs were reasonable, and service was fast n merticulous. Great job done!  Posted on 03-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had trouble with my car earlier tdy. Loss of power, jerking and sudden engine stall. As it was a sunday, nt many workshops were opened. Most of those who I asked claimed tt it is very likely a damaged ecu (as its a very common issue for my car model), which us a very costly repair. Decided to drop by Edwin's. He did not just jump into conclusion, but instead checked all other possibilities, including EO in spark plug. And true enough, it was a worn top gasket, which caused a leak of EO into spark plug. Even though it was a sunday, there were no 'surchages' tt sm workshops I've been to, charges. The overall repair costs were reasonable, and service was fast n merticulous. Great job done! - Sharfudeen Shah Post Management Response
 
review user
Facebook Reviewer
Kudos to Edwin and his team  Posted on 29-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to edwin garage today to solve my aircon problem which other workshop cannot solve. Edwin returned to his lounge where i waited for 10min, he gave me a detailed explanation. He even offer to change 1 part first and see the outcome and help me save money. Who in the workshop will say that to a customer and help him save money? However I give him my permission to do it all and he gave me a reasonable amount without need to leave my car overnight which the other workshop told me he need 2-3days. Overall I am a very satisfied customer today. I strongly recommend Edwin who is too honest to be boss la. 😂😂😂 Will definitely go back to him for my next car service and repairs. Kudos to Edwin and his team. - Matthew Wong Post Management Response
 
review user
Facebook Reviewer
Superb overall experience  Posted on 20-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience5/5
First time visiting Edwin Garage, overall experience after doing major servicing was superb. The checks were comprehensive and detailed, advice was given based on percentage of worn parts. Staff there was professional and went through point by point after the checks and advice based on what is required to be changed instead of pushing me to settle everything. Edwin emphasised that they based on needs of respective customers and key issues to advice on what needs to be done. Test drive on major and minor roads were done at different speed to identify key issues/improvement to my car. The significance of the work done and overall improvement to my car's (Honda Stream 12 year old) performance and comfort was drastic. - Alan Ho Post Management Response
 
review user
Facebook Reviewer
Quick and efficient service  Posted on 06-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Outlet Experience5/5
OMG getting my car serviced was faster than getting a hair cut. Thanks to the team for the quick and efficient service. - Leslie Tan Post Management Response
 
review user
Facebook Reviewer
Extremely friendly and knowledgeable  Posted on 28-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I don't usually write a review but Edwin Garage made me feel to do so. Edwin and his team are extremely friendly and knowledgeable. After fixing my car issue and did a servicing with them, Edwin even handwritten a very detailed info with clear explanation on what and when to expect some parts (wear & tear), in future. Very honest on only what is necessary to change as well! Moreover, the cost is reasonable. This kind of experience and customer service is what no other workshops has given me so far. - Ben Teo (KokSiong) Post Management Response
 
review user
Mobile Reviewer
Trusted workshop at Yishun  Posted on 20-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have been their customers since the days they only have one outlet doing mainly car accessories at Yishun. Glad that they expended and open a repair workshop at AMK! From a customer to now a friend with the boss Edwin. I always trusted him with my car. He always gives the recommendation and best advice based on each case. Although the boss Edwin is very young, he even started in this trade at a much younger age, but he is very humble and honest with his business! But do take note, their workshop is always busy with lots of cars, so please do make an appointment with Edwin first before you drop by to prevent unnecessary wait! - Raymond, Owner of Mitsubishi Lancer Post Management Response
 
review user
Facebook Reviewer
Deserves a huge double thumbs up  Posted on 29-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Value for money5/5
Had an aircon that works only 3 - 4 days a week on my Land Rover before CNY but they were too busy to take me in. Went to 4 - 5 workshops to check and all told me that the solution is to wait for it to stop working, then change to a new compressor or to change to a new one immediately if the issue bugs me too much at between $700 - $800. Finally had my last straw after yesterday and texted Edwin Garage again to get an appointment and they applied a fix to my compressor with a 6 month warranty at a super reasonable price, which can be offset if I need to ultimately change my compressor. I doubt I will be able to get such a cheap solution any place else. I seldom bother to do reviews on services and this workshop deserves a huge double thumbs up. - WeiQuan Ng Post Management Response
 
review user
Facebook Reviewer
Very reliable and trustworthy  Posted on 28-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Edwin is very reliable and trustworthy, he ensures that the customer leaves his workshop very satisfied and assured that their car problems are resolved. Most importantly he recommends only the necessary parts to change and considers the most cost effective way to solve the problem. Unlike other workshops that recommends extreme repairs that burn a hole in the pocket. Edwin will try his best to keep cost affordable and troubleshoot the problem at its roots. Recently I had a minor accident (rear collision). I sent the car for repairs and was able to collect the car back within 1 day and a half!! I highly recommend EdwinGarage to all car users with any car needs. - Zakaria Abubakar As Salafi Post Management Response
 
review user
Facebook Reviewer
Fast and efficient. Keep up the great service.  Posted on 26-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was looking to change my faulty absorber. Saw good review about this shop. Edwin replied fast and explained the different type of absorber. Dealing via whatsapp was great. Price was competitive. The reviews are true. My appt was at 6pm. Reached at 545pm and was immediately serve as i have an appt. The team was friendly, showing me there is a rest room for customers. When you see the staff happily chatting with one another, you know it has a great workshop culture. Changing of absorber was done in an 1hr. Fast and efficient. Keep up the great service. - Leo Qi Xiang Post Management Response
 
review user
Facebook Reviewer
So helpful and solve your issues in the shortest possible time and very reasonable price  Posted on 16-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Edwin is always so helpful and solve your issues in the shortest possible time and very reasonable price. He will also give you advice at no cost and give you the best possible solution. Had an issue with my engine misfiring and went to multiple workshops who cant solve it after changing parts and some even tell me to leave the car for 2 days for cleaning the intake manifold. And he solved it within an hour. Definitely recommend anyone to look for him! - Nathan Ang Post Management Response
 
review user
Facebook Reviewer
Recommend  Posted on 10-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
We went down to have our KIA boot lock repaired. Not only they repaired it, they improved the lock to be more durable and easier to close. No more banging down the boot in order to have it closed. - Joseph Goh Post Management Response
 
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Merchant Logo Edwin Garage
5 stars - based on 112 reviews

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