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   Consumer Reviews of Swift Battery Specialist
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4.9
 
154 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.9
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Value for money
5.0 Outlet Experience
5.0

review user
Cynta Izahar.
Great personality and great service with customers  Posted on 09-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
Fast response on a sunday. great personality and great service with customers. Hugely recommended! - Cynta Izahar
 

review user
Wendy Lim.
Man is efficient & experience, Thank you!  Posted on 09-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
Man is efficient & experience and van is fully equipped with tools & equipment. Thank You for the service rendered. - Wendy Lim
 

review user
Sathiyan Thangarajoo u.
Lifesaver!  Posted on 06-Feb-2020
  • Technical Expertise5.0
  • Customer Service5.0
Waiting time was about an hour; was very professional and 2 tires were replaced within less than 20mins! Lifesaver! - Sathiyan Thangarajoo u
 

review user
Dawn Chen.
The company truly lives up to its name - swift!  Posted on 30-Jan-2020
  • Technical Expertise5.0
  • Customer Service5.0
The company truly lives up to its name - swift! Glad that Jeff answered the call (as few other service centres didn't want to help nor answer calls) and came within half an hour to help replace the car battery swiftly under 15 mins. Appreciate it very much, thank you! - Dawn Chen
 

review user
Kenneth Lee.
Woould recommend for speedy fuss free reliable service  Posted on 29-Dec-2019
  • Technical Expertise5.0
  • Customer Service5.0
Called Terence at 9:40am, he arrived swiftly and my battery was replaced and I was ready to leave at 10am! Recommended to me by my friend, would recommend for speedy fuss free reliable service - Kenneth Lee
 

review user
Azad Aziz.
Came onsite within 1hr in the morning peak  Posted on 02-Dec-2019
  • Technical Expertise5.0
  • Customer Service5.0
Awesome. Came onsite within 1hr in the morning peak, explained the problem and fixed up a new battery. Quick and efficient! - Azad Aziz
 

review user
Alvin Chin.
Swift battery assures customers and solves their problems!  Posted on 23-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
Prompt response by Terence and his team at 11pm. He assures customers and solves their problems. Thanks! - Alvin Chin
 

review user
Loh Han Yang.
Definitely recommend  Posted on 12-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
Fast and efficient! Got the battery changed in under 5 mins. Definitely recommend - Loh Han Yang
 

review user
Bryan Tan.
Fantastic Experience  Posted on 10-Nov-2019
  • Customer Service5.0
  • Value for money5.0
good service from Terence, very fast response and very friendly service. price is reasonable as well. - Bryan Tan
 

review user
Kevin Low Choon Yong.
Changed my flat battery in a very short time  Posted on 08-Nov-2019
  • Technical Expertise5.0
  • Customer Service5.0
Tks Terrace... fast response and changed my flat battery in a very short time. Great job. Very friendly and nice guy. - Kevin Low Choon Yong
 

review user
WeeLing Chua.
Patient yet efficient. I would highly recommend them  Posted on 21-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
While it's never a happy moment to have to ask for help with a car, Swift makes a bad day slightly better with their quick replies and wonderful service. Jason from Swift helped me on both occasions and he was wonderful both times, patient yet efficient. I would highly recommend them. - WeeLing Chua
 

review user
Alex Lim KH.
Great disappointment  Posted on 21-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
Great disappointment! Paid around $250 for a offsite battery change for my Toyota Estima on 5 feb 2019, the battery is totally dead, gone case on 21 Oct 2019 , checked by workshop and ruled out possible charging or other possible vehicle issue, purely a lousy battery that didn't last even 1 year . Contacted Swift n was reminded that for offsite battery change warranty only overs 6 months unlike workshop usually covers 1 year. Guess jz Bad luck n bad choice l chosen ! Hope this serves as a reference for other drivers out there who need a battery change. - Alex Lim KH
Management Response by Swift Battery Specialist

Alex, good day to you. We are very sad to see you encounter this issue and it must be causing lots of inconveniences to you right now. However, you still made an effort to review on our services and product which we sincerely appreciate it. We have did a further investigation regards to this matter and traced back the history. Below are our findings: 1. Car battery price sold to you are not $250 and only $180 based on the invoice history. Please kindly correct us if we are wrong. 2. We have verbally communicated and written down on the battery or invoice the warranty period valid for 6 months only. 3. Based on the car battery voltage reading, it seems to be in working condition. You have also mentioned that the workshop has ruled out charging (Alternator) or other vehicle issue. As based on the investigation above, we are regret to inform you that, we will not be able to compensate or exchange the car battery as it is still working well and it seems to be your car alternator issue. Nevertheless, we still hope your car issue will be rectify soon. Hope you have a good day ahead. Cheers!

 

review user
Rick Koh.
Excellent service, prompt response  Posted on 19-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
Excellent service, prompt response and changed my two rear tyres within 1.5hrs from call to completion. Mobile tyre shop....Impressive. Thank you Terence. - Rick Koh
 

review user
See Li Min.
This is the second time I used this service  Posted on 15-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
This is the second time I used this service. Terrence as usual is friendly and swift! From the time of call and battery replacement just 20 mins. Highly recommended! - See Li Min
 

review user
SunnyPunk Subri.
Excellent service and Swift response from Jason  Posted on 08-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
Excellent service and Swift response from Jason. He gave good tips on maintenance as well. Well done Jason and keep it up the good work - SunnyPunk Subri
 
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Merchant Logo Swift Battery Specialist
5 stars - based on 154 reviews

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