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   Consumer Reviews of Swift Battery Specialist
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4.9
 
154 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.9
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Value for money
5.0 Outlet Experience
5.0

review user
Connie Beh.
Really appreciated! Price is reasonable  Posted on 05-Oct-2019
  • Customer Service5.0
  • Value for money5.0
Super efficient! Called for battery replacement, reached my place within 30mins. Patiently explained how I can proper maintain car battery. Really appreciated! Price is reasonable! Thank you very much. - Connie Beh
 

review user
Noh-Abon Bono.
Would recommend it to anyone, fast n hassle free service  Posted on 04-Oct-2019
  • Technical Expertise5.0
  • Customer Service5.0
Called them at 2015hrs came down within 30 mins and all completed by 2100hrs...great professional n knowledgeable servicr by Jeff... Would recommend it to anyone, fast n hassle free service - Noh-Abon Bono
 

review user
Jon Jonathan.
Awesome service. Honest and swift  Posted on 27-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
I had a flat tyre at 4am in the morning. Jason responded to my call. Came fast and advised me on what to do. He was really professional and explained to me what was the problem which was a manufacturing problem with the tyre. Saved me the whole day and gave me a spare tyre to drive. Awesome service. Honest and swift. - Jon Jonathan
 

review user
Wilson Chng.
Poor customer service  Posted on 27-Sep-2019
  • Customer Service1.0
Totally disappointed in their punctuality and accountability. Wanted to replace punctured tyre in AMK and Ended up waiting for more than 1.5 hours from 10pm and they didn't show up in the end. Initially called for onsite service and was told that they will be reaching in at most 40mins. Which was fine as they could be travelling from far. After an hour,the driver then called me saying they needed an additional 10 minutes to my location. So I waited, but to no avail after a long 1.5hours especially after a long day of work. It was very unprofessional of them to not notify if they are coming or if they were stuck in a jam(it was reaching 11plus at night.). It was a brightly litted gas station that they supposed to reach. Very unsatisfied with their accountability,making customers feel the misplaced of trust. Poor Customer Service. - Wilson Chng
Management Response by Swift Battery Specialist

Wilson, Good day to you and thank you so much for your feedback. We have further investigated with our team regards to your dissatisfaction and the inconveniences that has been caused to you. We sincerely apologize as we are late for the appointment due to some issues on road. However, we have been told that our mechanic has given you a call at 45th minutes to inform that they will be reaching soon. Furthermore, you have bargained with the mechanic to lower the price at almost 50% but he could not respond to your message as he was reaching and driving along the road. Once we reached your location, we waited for 10-15 mins and, we tried calling your mobile numerous time but it seems like we could not get in the line as it seems to be switched off. Nevertheless, we will treat this as a positive feedback to improve ourselves in the future. Once again, we sincerely apologize for the inconvenience caused. Hope your car has been fix and working well now, have a great day ahead and thank you!

 

review user
Rebecca Teo.
Superb service to fix my flat tyre  Posted on 11-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
Superb service to fix my flat tyre and was very fast as well. Thank you!! Rebecca Teo
 

review user
Zamrudnisha Naz.
Loved the service by TERENCE!  Posted on 06-Sep-2019
  • Technical Expertise5.0
  • Customer Service5.0
Loved the service by TERENCE! I asked so many questions as I was unfamiliar and he was patiently explaining to me. Even after I had my car battery replaced, and I encountered some issues, he still reassured me that all is normal and reassured me that it is safe. Definitely didn't treat me differently even though i'm a woman and have no knowledge on cars! Thumbs up! - Zamrudnisha Naz
 

review user
Mexson Tan Wei Hao.
Jason came to my rescue!  Posted on 31-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
Fell asleep in my car, woke up in a shock that I am unable to start my car and door locked. Realize my battery went flat and called for Swift Battery Specialist. Jason was the one that attended to my issue. He jumpstart my car and realized my battery terminal is breaking off, suggested me to go get it changed, both battery and terminal. Drove back home and thought my battery will get charged. To my horror, my car is unable to start again. I immediately contact Jason for his assistance, and he came to my rescue without charging me extra. I will definitely recommend anyone to look for Jason, if anyone got into this kind of situation. Kudos to you Jason! - Mexson Tan Wei Hao
 

review user
Syarullah Lah.
Prompt and good service  Posted on 31-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
Prompt and good service. Had a flat battery, so contacted Swift. Jason responded quickly - the battery was replaced and I was on my way within an hour. - Syarullah Lah
 

review user
LH Ge.
Jeff was quick and professional  Posted on 24-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
Jeff was quick and professional. Checked the old battery to confirm that was the problem. Replaced and checked the new battery and charging system. Competitive pricing for the service provided. I will recommend to friends. - LH Ge
 

review user
Muhammad Afrin Warin.
Fast, friendly, reasonable price, good service given..Highly recommended  Posted on 21-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
Car Tyre..had a very badly flat rear left tyre..managed to get Swift Tyre Specialist contact and Terence came to the rescue. Fast, friendly, reasonable price, good service given..Highly recommended.. - Muhammad Afrin Warin
 

review user
Huey-Phing Loi.
Indeed swift to respond to my queries, punctual, and friendly  Posted on 21-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
Indeed swift to respond to my queries, punctual, and friendly! 😊 Leaking tyre due to nail was fixed in less than 10 minutes, thanks for the awesome job, Jason! - Huey-Phing Loi
 

review user
Ramdan Lollapalooza.
Pleasant experience from the beginning.  Posted on 17-Aug-2019
  • Customer Service5.0
  • Value for money5.0
pleasant experience from the beginning. They were transparent with the pricing and addressed the issues promptly. Save me alot of hassle from the towing, workshop and whatnot. - Ramdan Lollapalooza
 

review user
Rick Tan.
Great job, thank you Jason!  Posted on 12-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
Prompt response with professional services. Jason attended to my car for site battery replacement. Friendly and professional. Great job - Rick Tan
 

review user
Customer
Prompt and professional service  Posted on 12-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
I would like to compliment Swift specialist for its prompt and professional service. I called in immediately when I found out my car battery broke down. Jason came down and helped to replace the battery. Jason was friendly and knowledgeable. Good job!
 

review user
Sheryl Goh.
Breathtaking customer service with professional workmanship  Posted on 04-Aug-2019
  • Technical Expertise5.0
  • Customer Service5.0
I would like to commend Swift specialist for its prompt and professional service. I called in immediately when I found out my car battery broke down. It was in the middle of the night. They arrived within a short span of time. I was pretty amazed!! The repair was fast and in no time, the battery changed and my car was fixed. They even guided me on the dos and don'ts for my car. Breathtaking customer service with professional workmanship - Sheryl Goh
 
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Merchant Logo Swift Battery Specialist
5 stars - based on 154 reviews

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