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   Consumer Reviews of 1st Automotive Services Pte Ltd
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4.9
 
45 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.9
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Value for money
5.0 Outlet Experience
5.0

review user
Joseph Ko.
Help me through my accident claim  Posted on 05-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Excellent service, help me through my accident claim. Strongly recommended. TQ Sean. - Joseph Ko
 

review user
Jason Chan.
Good service, fast and efficient  Posted on 22-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Good service, fast and efficient. whether is it replacement car or own car, reuben takes the initiative to ask to inform him if there's any issue with the cars. goes the extra effort to remove stain from my car even though it wasn't the main issue. thank you reuben and his team - Jason Chan
 

review user
Naveen Stark (IronMan).
Best customer service satisfaction and quality service  Posted on 17-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Reuben was very helpful, went beyond his means to make this claim a smooth one. It was my ROM period when unfortunately I had an accident. My car could be ready by then for my special occasion, my plans for photoshoot and wedding car was gone, but Reuben saw this as his own problem and managed to get me a nice car to be used for the period ontop of the replacement car which was given. In return he did not ask anything for return but said, he is here to ensure a smooth process. Even tought my car was getting delayed due to shipment ( common for my kind of cars) he constantly update on the progress and kept me in the loop. When collection of car, Reuben could not make it to handover but he instructed his team on the necessary and they were very precise on the handover. In overall it was a smooth process and I got back my car in the best condition. I would recommend 1st Automotive Services Pte Ltd anytime for the service they render. Thank you guys for the best customer service satisfaction and quality service. - Naveen Stark (IronMan)
 

review user
Xavier Kuah.
Easy claim process  Posted on 30-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Easy claim process, handled by Reuben. Thank you once again for the hassle free process, definitely recommend. - Xavier Kuah
 

review user
amez Roger (El Padrino).
Strongly recommend them  Posted on 04-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
1st automotive have helped me and guide me through out the entire process of the accident claim, those who needs to claim I strongly recommend them to help you out ️ - amez Roger (El Padrino)
 

review user
Kennett Seah Yan Da.
Fast, efficient and reliable  Posted on 01-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fast, efficient and reliable if u need help with car accident. Staff is very friendly and understanding with ur needs . Definitely recommend reuben as his service and helpfulness is definitely needed - Kennett Seah Yan Da
 

review user
Ryan Ng.
Get everything within a week  Posted on 30-Jul-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
1st automotive have assist me with my accident and get everything within a week with a wonderful paint job Highly recommended - Ryan Ng
 

review user
Qian Yuan Goh.
Professional service  Posted on 27-Jun-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
People here very friendly and willing to help up. Mr Reuben provided a very professional service to help me out on my claims. - Qian Yuan Goh
 

review user
Shawn Li.
Excellent service  Posted on 26-Jun-2022
  • Customer Service5.0
  • Outlet Experience5.0
Wow, Reuben really provided excellent service to help me and my friends. - Shawn Li
 

review user
James Tan.
Fuss free and hassle free process  Posted on 22-Jun-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Helped me greatly when i was in a car accident, friendly staff sent me to the doctor and helped fill out all the paperwork needed. Fuss free and hassle free process which greatly reduced my headache, thanks Reuben - James Tan
 

review user
Lian Lian.
Fast & efficient service  Posted on 22-Jun-2022
  • Technical Expertise5.0
  • Customer Service5.0
Fast & efficient service. Staff is very friendly and assists with all my enquires patiently. Very knowledgeable in car industry! Do visit them - Lian Lian
 

review user
Hao Hao (Javier).
Excellent service and enthusiastic staffs  Posted on 31-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Excellent service and enthusiastic staffs! They are willing to go extra miles to assist you. Definitely recommended! - Hao Hao (Javier)
 

review user
Duke Collie.
Very happy with the services  Posted on 31-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I got my car painted at 1st Automotive. Staffs are patient and actively communicating the status of the repair/paint. There is also quality check before handing my car back to me. Overall I'm very happy with the services. - Duke Collie
 

review user
Lim (Windsor).
Much appreciated their help  Posted on 30-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I didn't know anything about accident claims until I got into one myself. Getting into an accident can be very frustrating, thankfully for Sean, he reached out to me from a mutual friend. He went the extra mile to bring me to see a doctor as I was having minor pain and they repaired my car. About 1 week after I got back my car from them and I did not need to pay a single cent as I wasn't at fault. Much appreciated their help. - Lim (Windsor)
 

review user
Teck Chun.
Very friendly and helpful staffs  Posted on 30-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Very friendly and helpful staffs. Recommended! - Teck Chun
 
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Merchant Logo 1st Automotive Services Pte Ltd
5 stars - based on 45 reviews

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