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   Consumer Reviews of 3K AutoCare
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5.0
 
302 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

review user
Haidil Alfian.
Highly recommended workshop!  Posted on 30-Sep-2024
  • Technical Expertise5.0
Highly recommended workshop! was very quick of the mechanics to diagnose and fix the issue. Aside from that, very nice of the boss to drop me and my dad nearby home since the bus stop was quite a distant for my dad. Thanks! - Haidil Alfian
 

review user
Ben.
Big thumbs up to Kelvin and Ah Bo  Posted on 30-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Today is my first visit to 3K autocare for my servicing, they really live up to all the great reviews. a big thumbs up to Kelvin and Ah Bo. what i really like about this workshop is they are geniune people. need to change, they will tell you, don't need to change they will also tell you which is hard to come by nowsaday. servicing is efficient and price is reasonable too. they just won another customer today. highly recommended. Give it a try and you know what i mean. keep up the great work. - Ben
 

review user
Ezzat Makmum.
Very professional service workshop  Posted on 30-Sep-2024
  • Technical Expertise5.0
Very professional service workshop in Singapore.. Good customer service and price affordable - Ezzat Makmum
 

review user
Jeremy Lim.
Implacable and worry free service  Posted on 30-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Big shout out to Kelvin, Ah Hao & Amos for the implacable and worry free service they have provided. These guys are indeed a rare gem and breath of fresh air in this industry. Was sweating buckets the last few days as the car's AC was running hot with a strange wheezing sound. Messaged my usual workshop but they took awhile to respond. Decided to research and happened to chance upon 3K autocare, full 5 star reviews on Google? Took a gamble and dialled in, Kelvin who was at the end of the other line was patient, reassuring, knowledgeable and most importantly transparent. He suspected that there was an issue with the cooling coil. Decided to bring the car down for diagnostic and was greeted by Ah Hao. He expertly diagnosed the issue within 15 mins and topping up the refrigerant, confirming the worst fears of every car owner that there was leak in the cooling coil which needed replacement. As I was rushing I got them to provide me a quote and left. Paid $35 for the refrigerant top up which was later refund as part of the replacement without me asking (the little details they look into). I crossed referenced with my usual workshop and was quoted an extra 70% premium of what was quoted by Kelvin. Were they using OEM parts? I checked with Kelvin, who requested for my chassis number to verify with the supplier. He replied shortly Valeo, the same brand quoted by my usual workshop. Decided to go with 3K and dropped my car off the next day with Kelvin promising to deliver the car within the same day. They kept their word and delivered with constant updates throughout the day. They even sent the car for a car wash at the end it all. Keep it up! - Jeremy Lim
 

review user
Regina Mei Nair.
Amazing experience with this car workshop  Posted on 30-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had an amazing experience with this car workshop as a female driver. Ah Bo quickly identified the issue with my car on a Sunday, and both he and Kelvin were very kind throughout the process. They kept me updated every step of the way, which gave me great peace of mind. Since I was busy with work, they even offered a complimentary car wash and delivered the car back to my place. Their service was top-notch, and I really appreciated their professionalism and kindness. Highly recommended! - Regina Mei Nair
 

review user
Fajar Yana.
Good customer service from them  Posted on 29-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
It was a Sunday and about to go out and have dinner with family and find out my van aircon is giving out hot air, google for the nearest workshop and found 3k autcare with the good reviews. Without hesitation I went down and was greeted by Kevin, was told to wait in the queue and he offered me water. I was my turn & AH bok help me to check, turn out it the server and blower. He help me settle the issue for the short term and ask to come back to repair for the server and blower.. they didn't charge anything for the check and was shock to receive the good customer service from them.. if you are in the west and on Sunday this is definitely the place to go.. go try it out yourself.. - Fajar Yana
 

review user
Chow Giat Tan.
Fast and accurate diagnosis  Posted on 28-Sep-2024
  • Technical Expertise5.0
  • Outlet Experience5.0
Been using AHow's services for some time, fast and accurate diagnosis and repairs, and transparent upfront costs. Overall, I am very pleased with the service provided by 3K AutoCare. - Chow Giat Tan
 

review user
Meng Huat Yare.
Fast and efficient for servicing my hiace  Posted on 27-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fast and efficient for servicing my hiace.. Got my faulty radiator change with them too. The one who attend to my van is Ahao and he is very good and friendly. - Meng Huat Yare
 

review user
XiangBin Zhang.
Satisfied with the experience  Posted on 27-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I just had my car serviced at 3K AutoCare, and I couldn't be more satisfied with the experience as compared to other services I did at other places. The staff were professional and friendly. They took the time to thoroughly explain the issues with my car and provided a detailed estimate before starting any work. What stood out the most was their commitment to keeping me informed throughout the process. I received regular updates on the progress of the repairs, and they also provided photos of the new spare parts that was used for the repair. This gave me peace of mind knowing that my car was in good hands. Hence, beside just radiator and engine gasket replacement, I went ahead to also do the engine mounting and tyres replacement with the company. The quality of the work was great, and my car now runs better than ever. I highly recommend 3K AutoCare to anyone looking for a reliable and trustworthy car workshop. Their dedication to customer satisfaction and excellent communication truly sets them apart. - XiangBin Zhang
 

review user
Charles Lau.
His work is professional  Posted on 26-Sep-2024
  • Customer Service5.0
  • Outlet Experience5.0
Went 3K AutoCare to have my BG Emissions System Cleaning done. Thumbs up for the Technician Ah Hao who attended to my vehicle. His work is professional and even went beyond the usual scope of work and help cleaned my O2 Sensor as my vehicle mileage is extremely high. Highly recommend BG Emissions System Cleaning to 'detox' the catalytic converter. I can feel the power & smooth acceleration coming back now. - Charles Lau
 

review user
Lucas Tan.
Communication was responsive  Posted on 26-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Car broke down on a Sunday and 3K Autocare came highly recommended by one of my friend. Communication was responsive and Ah Bo was knowledgeable and prompt to identify the issues with my car. They were transparent in their pricing and gave good recommendations in terms of what needs to be done and what need not be done. I was able to collect my car within a few hours on a Sunday and everything was repaired and smooth running. Would highly recommend and come back for regular servicing! Thanks Kelvin and Ah Bo! - Lucas Tan
 

review user
M Farid BAK.
Did a great job  Posted on 26-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Yo, this was my first time going there, & I have no regrets. Decided to get my aircon fixed at the last min, & it turned out to be a blessing in disguise! They did a great job, & I'll definitely go back to them again. They're gonna have one more regular customer for sure. Thumbs up! - M Farid BAK
 

review user
Nagabhushan Hegde.
Amazing experience with this car service company  Posted on 25-Sep-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had an amazing experience with this car service company! My car's AC had stopped working and there was no cool air, and I suspected an issue with the coolant. Kevin, the owner, was incredibly kind and professional. Not only did they check my car ac thoroughly, but they also found a gas leak that my previous service company did not fix properly. After filling the gas, they didn't even charge me for the service and gave me great advice on fixing the gas leak. I'm truly impressed by their honesty and work ethic. Highly recommend them to anyone looking for a trustworthy and reliable car service! - Nagabhushan Hegde
 

review user
Manickam Ellampooranan.
Good technician  Posted on 25-Sep-2024
  • Technical Expertise5.0
Clean and good technician - Manickam Ellampooranan
 

review user
Selva Kumaresh.
Good workshop for lorry service  Posted on 25-Sep-2024
  • Technical Expertise5.0
Good workshop for lorry service & repair.. - Selva Kumaresh
 
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Merchant Logo 3K AutoCare
5 stars - based on 302 reviews

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