of
reset
Home » Motor Directory » KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
Resources


spacer
spacer
   Consumer Reviews of KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
spacer
4.9
 
98 Consumer Reviews
spacer
Technical Expertise
4.9 Customer Service
4.9
spacer
Value for money
4.8 Outlet Experience
4.6
JeffreyTay_159797
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 02-May-2018
Car repair on insurance claim  Posted on 07-May-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a great experience with Koh Guan Chua Workshop by sending in my car in for repair after I met an accident.

Had been advise by the person-in-charge before I send in my car on the phone, after a clear explanation on the whole process and document needed for the claim. A replacement car was also prepared when I requested after i send in my car. Repair was done very fast and also with a latest update on the repair.

I'm very pleased with the service after I collected my car. And I was never been rejected after I make a feedback on my car after a week.

A great workshop with quality respray work and great service. Thanks DJ & Team. The quality of service and work have way exceeded my expectation!
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
08-May-2018

Thanks alot Jeffrey for your compliment and support.
Cheers !!!

 
AHBen87
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 24-Jun-2010
Professional in service and skills  Posted on 21-Apr-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have been patronising KGC workshop for the past 8years. The service rendered by them is always wonderful. Be it accident claims,modification or servicing for my vehicle, they will attend it with the best of their ability. There were several episodes of my vehicle having difficulties starting or moving, they will patiently provide me guidance to solve it .Even at times when it happens during late hours, DJ will attend to me with his best service. In particularly of one of their crew named joyce. She will always provide tip top after service, to ensure my vehicle will not have the recurrence symptoms. All my accident claims will not be a smooth ones without their help. Kudos to their team for their effort! Thank you KGC :)
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
22-Apr-2018

Thanks a lot ah Ben for your continuous support over the years.
Thank you very much for your compliment!!
Cheers!!

 
Justin_
Neutral Newbie
1 reviews
1 points
3 forum posts Joined on 07-Jul-2016
Great Service Experience  Posted on 15-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My FC was rear ended just before CNY, and the first thing that crossed my mind was to go to KGC for assistance.
I would say my experience with KGC , was smooth, hassle free and a very pleasant one.
Updates were constatly being updated from both DJ and Joyce which was reassuring.
Upon collection, even thought i went in for a claim due to rear bumper. I was surprised that my whole car was being washed. These are some of the value adding services that are rarely provided in this industry.

Thank you, KGC team !
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
15-Mar-2018

Thanks a lot Justin for choosing KGC Workshop as your repairer.
Its our pleasure and honour to have you trust us with you new civic FC.
Thank you for compliment and support very much !!

Cheers !!

 
TerryNg_22110
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-Mar-2018
Excellent service!  Posted on 13-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I got to know KGC Workshop through SgCarMart and Facebook, so I drove down and was attended by their boss, DJ. He was kind and helpful in assisting me and I handed the car to him for spray painting and fix other issues.
For the next few days, I had a lot of questions as I do not have wide knowledge on cars. WhatsApp and call DJ and he did assist me even though he was busy.
Collected my car one week later and I was very happy and satisfied with the results. The car looked as it came out from the showroom. I am truly impressed with KGC Workshop as they paid very close attention to small details. I would recommend their workshop to all car owners.
Lastly, I would like to sincerely thank DJ and his team from my bottom of heart. KGC Workshop is the best workshop in Singapore for any car issues.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
14-Mar-2018

Hi Terry,

Appreciate a lot for your compliment and support!!
Its our pleasure to work on your ride.

Thank you very much!
Cheers !!!

 
Leybit
Neutral Newbie
1 reviews
0 points
7 forum posts Joined on 22-Jul-2011
Post accident repairs  Posted on 04-Feb-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Got into an accident and was recommended by a friend to contact DJ.
Response was prompt and swift. My car was fixed and i was always informed of the timeline and repairs rendered. Kudos to Joyce for being ultra responsive and so helpful!
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
05-Feb-2018

Dear Leybit,

It our job and responsibility
Thanks alot for your compliment and support bro !!!

Cheers !!!

 
Tsr729
1st Gear
2 reviews
63 points
513 forum posts Joined on 19-Jun-2007
Very impressive service  Posted on 23-Jan-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Writing this review on behalf of my dad whose Civic FC got rear ended recently. He originally went down to the agent immediately after accident and wanted to get the repair done with them, but their service were too slow with third party claims and did not even have ready courtesy cars! He probably wouldn't have his car back before CNY if he had engage the agent's service. It was the flash flood day in Singapore on the day of accident and can you imagine rain water leaking into the boot area if he had continued driving his car for the next one or two weeks. The agent seriously got to step up their game and services!

Even though I am currently overseas, I phoned my dad and asked him to contact DJ because I've heard many positive feedbacks about their service and workmanship from MCF(when they were still sponsors) and civicxsg club. My dad went down the very next day, had a short chat, handed over his civic and drove off in the courtesy car. According to my dad, the process was totally fuss free and reassuring. He subsequently received constant updates with pictures of the car being fixed which he was really impressed. The car was professionally cleaned up during collection.

Absolutely impressive and neat job there! KGC really lived up to all the positive feedbacks that I've heard. A big thank you to DJ and the team on behalf of my dad. I personally look forward to meet you guys for future projects when I'm back from overseas.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
25-Jan-2018

Sincerely thank you for your compliment and support bro!!
We do our best we could.
Looking forward to meet u in person bro.
Have a good trip.
Cheers !!

 
TommyWanttodriveacar
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 25-Oct-2013
Fast and swift accident claim  Posted on 22-Jan-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Joyce from kgc is really helpful and able to advise for my car accident claim. Fast and really focus on what customer wants. Will recommend to my friends. Good workmanship too.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
22-Jan-2018

Sincerely appreciate your compliment and support to KGC team.
Cheers !!!

 
MelvinS
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Sep-2017
Excellent Service and Workmanship  Posted on 22-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recommended this workshop who have assist me in my servicing, rework, installation and repair. Excellent service and friendly staff to answer your doubts and always be there to assist.

Truly appreciate their work and effort on this!
All the best, recommended for all car users to seek them for assistance and advise.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
25-Sep-2017

Thanks alot for your compliment and support.

Cheers !!

 
Mr_Ox
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Apr-2016
Accident Claim  Posted on 12-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Just did a successful accident claim. Joyce is the one handling my case. She handles my case professionally and she updates you very promptly on the progress.

Recommended workshop.

WELL DONE!!!
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
25-Sep-2017

Hi Sir,

Thanks for your compliment and your continuous support!!
We do our best we could.

Cheers !!

 
Adamlimzg
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-May-2013
Excellent & Fast Accident Claim  Posted on 09-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Their service is excellent and fast. Send in my car for accident claim and Joyce guide me through thoroughly and clear about the whole claim procedure. Provide me a good car rental deal during the repair period of my car. Highly recommend Koh Guan Chua Workshop for any repair and accident claims.

Thank you Joyce for your hardwork and prompt followup even after the repair and accident. Greatly appreciated.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
15-Sep-2017

Thank you Adam for your compliment and support !!
Can visit us for regular maintenance or grooming.

Thank you very much !!!

 
Vanity
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Mar-2017
Excellent service!!!  Posted on 28-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Recently, I scratched the side of my car while parking. I sent a pic of the scratch to few workshops for a quote. The owner, DJ was so prompt in responding to my watsapp. He even could detect there was a dent in my car by just looking at the pic. This shows how professional he is in detecting the dent by just looking at the picture. I sent my car to Koh Guan Chua to re-spray the rear door and fender and required knocking for the slight dent. Within next day, all was perfectly done. Very impressed with the perfect job done,resonable pricing and excellent staff service.... I'll will definitely recommend Koh Guan Chua workshop to my friends & Relatives.
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
29-Mar-2017

Dear Vanity,

Thank you for your compliment.

Thanks in adv for your referrals.

Cheers !!!

 
Lightsabre
2nd Gear
27 reviews
102 points
96 forum posts Joined on 09-Mar-2010
Greatly excceded my expectation  Posted on 12-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
A great experience with Koh Guan Chua Workshop! Send in my car for bumper respray due to a hit on it. Charges wise, it is very competitive and reasonable with comparison to other established spray painting companies.

After I sent in my car, the service adviser called me and explained to me in detail on the extend on the damage (including the clips broke) and work to be done. Personally I feel that it is the type of service that we as a car owner would love to have.

Upon collecting the car, what has surprised is that my car was washed, waxed and even vacuumed. The dashboard was even wiped as it was quite dusty when I sent in. Seriously I personally do not expected all of these value added services to be provided as I only go for a simple bumper respray.

A great workshop with quality respray work, great service and very reasonable pricing. Thanks DJ & Team. The quality of service and work have way exceeded my expectation!
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
13-Mar-2017

Thank you very much bro for your compliment and support.
Cheers !!!

 
MCFmrhonda
1st Gear
19 reviews
27 points
198 forum posts Joined on 30-May-2009
Excellent Service  Posted on 09-Mar-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Boot spring seems to be broken and causes great inconvenience when opening and closing the car boot.

Contacted KGC workshop and the person in charge is very nice. He get his guy to check for me on what is the problem and give me a quote.

The quote was pretty reasonable as they need to call the stockist and get some time to change and adjust it. Was advised to come again after the boot spring has arrived.

The work was done within 2 hours during my next visit. Overall a very pleasant experience from the start to the completion of work done. Great service not only from the person in charge, but also the rest of the staffs. Thumb up!
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
10-Mar-2017

Thanks bro for your compliment and support bro.

Your compliment is the best drive to our team.

Thank you very much!!

 
Carnoob
Supercharged
9 reviews
6,320 points
2065 forum posts Joined on 03-Jul-2012
Repair and servicing for Hyundai Verna  Posted on 15-Mar-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just collected my ride from the workshop today. My experience with KGC is above expectations. DJ called me to understand my usage for the car plus working within my budget to get the car again in good working conditions.

I'm impressed with their professionalism and dedication to provide quality service to my car which is left with 9 more months before scrap... Thanks DJ
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
15-Mar-2016

Hi Carnoob,

Thanks alot for choosing us as your repairer.
It great to see your compliment.
Its belongs to whole KGC Team :)

Cheers !!!

 
Vooth
2nd Gear
4 reviews
145 points
1778 forum posts Joined on 28-Jan-2004
Great service and workmanship  Posted on 29-Jan-2016
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I was rear-ended and originally went to my insurance company's authorised workshop to get my rear bumper fixed. However, their service left a lot to be desired, kept me waiting for 3 weeks for reply from the other party's insurance company and I have to chase them for updates and the final straw was they wanted me to postpone the repair till after CNY! I posted my situation to KGC in this forum and the reply was quite prompt and I then spoke with DJ. Brought my car down and DJ was patient in explaining the claim process with me, assuring me of my doubts. He gave me a timeline of when my car can be fixed and kept to it. He allayed my fears about whether the new bumper is really new by sending me a pic of the car with the new unpainted bumper installed and finally, throw in a free grooming for me! And it was done so well that it significantly covered my side mirrors' scratches! Really top notch service from DJ! Thank you and do keep up your good work!
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
30-Jan-2016

Dear Vooth,
Its encouraging to our team with your compliment.
We are highly motivated and will constantly improve your experience with us.
Thank you very much.
Happy Chinese New Year !!!

 
  •   Sort By
  • « Back ( 1 2 3 4 5 6 7 ) Next »
  •  results/page
Merchant Logo KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
5 stars - based on 98 reviews

Recommended for you

1-6 of 11