Great workmanship and offers free detailing after re-spraying! Friendly staffs! Kudos! Post Management Response

I've been a long time customer of KGC workshop. They always provide excellent service and offer honest opinions (no sugar-coat or over-promise) be it for routine servicing or repairs. Kudos to DJ, Joyce, Fadzli and the whole team! Keep up the excellent work! 😉👍 Post Management Response

Kudos to DJ, Joyce and the rest of the team for their excellent service and workmanship! Will like to specially mention Joyce who handled my accident claims. She patiently followed through my claims all the way, from the beginning when we did the reporting to the end when i collected my car. Along the way, she also provided constant updates about my case and the status of my car. The end result was a very satisfied customer who will highly recommend KGC to anyone who needs a reliable workshop with great service and workmanship.

Great job guys!

Review on behalf of my in law whose elantra got his rear hit. Gave joyce a call and was being attended patiently even though it's a public holiday.

We went down the very next day and handed over the car. She attended to us and ensured all our questions are answered. The process was totally fuss free and reassuring and was also given a replacement car upon request.

During the course of repair, we have received constant updates with pictures of the car being fixed which he was really impressed. The car was in tip top condition when collected!

A big thank you to joyce and the guys for the excellent service and great job done!

Was introduced to KGC after a recent accident for bodywork repair. Excellent service by experienced staff with constant whatsapp updates on the repair status. Great workmanship. Recommended!

Whatsapped DJ last Friday evening at 6+ to get quote for my car front bumper scratches. Got immediate response and a very reasonable quote.

Though he was not available (travelling) on the next day when I visited KGC @ Sin Ming, was attended by Fadzli who assessed the damage and informed me up front the total cost based on DJ's quote.

Was impressed with:
1. Everything was transparent and no "Hidden" Costs
2. No hardsell of any other products
3. Excellent customer service by Imelda who ushered me to collect car/handed my complimentary coupon
3. Most importantly, workmanship was very good (cannot see any difference in the repaired area, was as good as new)

Maybe can be improved:
Not really a big issue but the car collection timing was delayed by 2 hrs (from 3 - 5 p.M.), perhaps due to the rainy weather. Perhaps can consider SMS notification to your customers if any delay in car collection.

Keep up the good work!

Had a great experience with Koh Guan Chua Workshop by sending in my car in for repair after I met an accident.

Had been advise by the person-in-charge before I send in my car on the phone, after a clear explanation on the whole process and document needed for the claim. A replacement car was also prepared when I requested after i send in my car. Repair was done very fast and also with a latest update on the repair.

I'm very pleased with the service after I collected my car. And I was never been rejected after I make a feedback on my car after a week.

A great workshop with quality respray work and great service. Thanks DJ & Team. The quality of service and work have way exceeded my expectation!

Have been patronising KGC workshop for the past 8years. The service rendered by them is always wonderful. Be it accident claims,modification or servicing for my vehicle, they will attend it with the best of their ability. There were several episodes of my vehicle having difficulties starting or moving, they will patiently provide me guidance to solve it .Even at times when it happens during late hours, DJ will attend to me with his best service. In particularly of one of their crew named joyce. She will always provide tip top after service, to ensure my vehicle will not have the recurrence symptoms. All my accident claims will not be a smooth ones without their help. Kudos to their team for their effort! Thank you KGC :)

My FC was rear ended just before CNY, and the first thing that crossed my mind was to go to KGC for assistance.
I would say my experience with KGC , was smooth, hassle free and a very pleasant one.
Updates were constatly being updated from both DJ and Joyce which was reassuring.
Upon collection, even thought i went in for a claim due to rear bumper. I was surprised that my whole car was being washed. These are some of the value adding services that are rarely provided in this industry.

Thank you, KGC team !

I got to know KGC Workshop through SgCarMart and Facebook, so I drove down and was attended by their boss, DJ. He was kind and helpful in assisting me and I handed the car to him for spray painting and fix other issues.
For the next few days, I had a lot of questions as I do not have wide knowledge on cars. WhatsApp and call DJ and he did assist me even though he was busy.
Collected my car one week later and I was very happy and satisfied with the results. The car looked as it came out from the showroom. I am truly impressed with KGC Workshop as they paid very close attention to small details. I would recommend their workshop to all car owners.
Lastly, I would like to sincerely thank DJ and his team from my bottom of heart. KGC Workshop is the best workshop in Singapore for any car issues.

Got into an accident and was recommended by a friend to contact DJ.
Response was prompt and swift. My car was fixed and i was always informed of the timeline and repairs rendered. Kudos to Joyce for being ultra responsive and so helpful!

Writing this review on behalf of my dad whose Civic FC got rear ended recently. He originally went down to the agent immediately after accident and wanted to get the repair done with them, but their service were too slow with third party claims and did not even have ready courtesy cars! He probably wouldn't have his car back before CNY if he had engage the agent's service. It was the flash flood day in Singapore on the day of accident and can you imagine rain water leaking into the boot area if he had continued driving his car for the next one or two weeks. The agent seriously got to step up their game and services!

Even though I am currently overseas, I phoned my dad and asked him to contact DJ because I've heard many positive feedbacks about their service and workmanship from MCF(when they were still sponsors) and civicxsg club. My dad went down the very next day, had a short chat, handed over his civic and drove off in the courtesy car. According to my dad, the process was totally fuss free and reassuring. He subsequently received constant updates with pictures of the car being fixed which he was really impressed. The car was professionally cleaned up during collection.

Absolutely impressive and neat job there! KGC really lived up to all the positive feedbacks that I've heard. A big thank you to DJ and the team on behalf of my dad. I personally look forward to meet you guys for future projects when I'm back from overseas.

Joyce from kgc is really helpful and able to advise for my car accident claim. Fast and really focus on what customer wants. Will recommend to my friends. Good workmanship too.

Being the one and only workshop which I willing to entrust my precious ride to work on. From accident claim, grooming services to spray painting...They have been excellent in both workmanship and service standards. DJ, Joyce and the team will ensure all customers leave the shop with full satisfaction.

Keep up the good work. Thank you to KGC!

Roger.

Recommended this workshop who have assist me in my servicing, rework, installation and repair. Excellent service and friendly staff to answer your doubts and always be there to assist.

Truly appreciate their work and effort on this!
All the best, recommended for all car users to seek them for assistance and advise.