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   Consumer Reviews of KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
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OVERALL RATING
 
93 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
5/5
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Value for money
4.8/5 Outlet Experience
4.7/5
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93 Reviews

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Shahsuede77
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Sep-2020
Ad hoc servicing.  Posted on 05-Sep-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Staff Fadzli is very knowledgeable and responsive in handling my queries. He was able to provide a prompt initial analysis as well as professional advice on the parts/services that need to be done to my car. Will recommend them to others.
-Shah-
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
09-Sep-2020

Thank you bro for your support and compliment.
Cheers !!!

 
review user
Facebook Reviewer
Very experience and skilled  Posted on 25-Aug-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Extremely pleased with Raymond's service! I had a vibration issue which many workshop couldn't solve... some say mounting, some say balancing.. with KGC's team expertise, they pointed out that it was due to a ventilation valve. Viola! After the part changed, the issue was solved! Definitely a happy client! Best part, for cheapo like me, they accept Grabpay (can earn points) 😊 - Jeffrey Heng Zhi Wei Post Management Response
 
review user
Facebook Reviewer
Very professional and prompt service  Posted on 10-Jul-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
👍🏻👍🏻👍🏻 Very professional and prompt service when I sent my wife's car for servicing for the first time at KGC Workshop. Prompt initial analysis and professional advice on the parts to change. And even told me the health of my brake shoes and pads is good, so maybe next servicing then check again for safety reason ... Very honest. And my car was washed and cleaned before my wife drove off. Definitely a great workshop that I will recommend 👍🏻👍🏻👍🏻 - Francis Tan Post Management Response
 
review user
Facebook Reviewer
Everything KGC did was fantastic  Posted on 17-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Firstly I was recommended to go KGC to install Noblesse front bodykit. And I opt for their 3K polishing as CNY was coming. Was extremely satisfied with their workmanship. Just after CNY, I got an accident with a Malaysian vehicle and KGC did the repair claim against the Malaysian driver. Everything KGC did was fantastic. Really appreciated it. Thanks DJ and his team. - Eric Chan Post Management Response
 
review user
Facebook Reviewer
Excellent paint job done!  Posted on 15-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
DJ and his colleagues are very helpful and communications with them is very smooth. just done up paint touch-up and bumper spray. Their price is reasonable, and workmanship is good. it is not easy to find a good spray paint workshop. they managed to do it and the colour is the same as original. - H'ng ND Post Management Response
 
review user
Facebook Reviewer
Friendly and approachable staff  Posted on 06-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
It was my first time visited this workshop for car servicing, friendly and approachable staff. The service provided also very efficient, thanks to Fadzli and DJ. - Wong Jun Wei Post Management Response
 
review user
Facebook Reviewer
Genuine advice and good service  Posted on 05-Jun-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Good Service from KGC, genuine advice offered by Fadzli. - Lum Chi Xiang Post Management Response
 
review user
Facebook Reviewer
Marvellous services provided  Posted on 13-May-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Marvellous services provided! Good follow up and the paintwork is awesome! A workshop to trust! - Carine Liang QiFen Post Management Response
 
review user
Facebook Reviewer
Efficient Service  Posted on 13-Mar-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Sent my car in for PPS to be done. Very prompt service. Went in the morning and it was ready by noon. Very happy with the final product. Car looked all shiny and clean with the pps done. Was helped by DJ himself. Gave me a lot of information and advice. Thanks! - Daniel Phua Post Management Response
 
review user
Facebook Reviewer
Quality work with excellent customer service  Posted on 16-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
This is my second visit to this workshop. Though not the cheapest, prices are reasonable. Most importantly work quality and customer service is good, and service is prompt. Will definitely be back! - Michael Sim Post Management Response
 
review user
Mobile Reviewer
Keep up the excellent service  Posted on 10-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have been with KGC since the days at only Sin Ming industrial for any paint or repair job. Glad that they expanded their service to servicing and even car grooming. What's even best, they have moved to AMK with all the services under one roof. I can just leave my car there for any car related service. DJ has always been so helpful and prompt to reply enquiry. Thanks KGC for the years of excellent service! Keep it up! - Eden Goh, Owner of Toyota Prius
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
27-May-2020

Thanks for your support over the years !!
Cheers!!

 
review user
Facebook Reviewer
Very satisfied with the good workmanship.  Posted on 08-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Thank you for making my car look like a brand new car! Your staff has done a good job and I'm very satisfied with the good workmanship. The polishing work is also good! I will definitely recommend my friends to your workshop. Thank you KGC workshop. 😊 - Md Nizam Khan Post Management Response
 
FTC2003
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Jan-2020
Excellent Service  Posted on 01-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went down to access the paint work repair. My car was having deep scratches. With DJ help & Advise, everything was done perfectly. Thanks for helping to expedite the process as I need my car back quite urgently. They also provide car renting at reasonable price.
Well done!
Management Response by KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
02-Jan-2020

Thank you for support and compliment.

Wish you and your family a great New Year !!

 
review user
Facebook Reviewer
A great job done!  Posted on 01-Jan-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
First time visiting this place for car fumigation and upholstery cleaning. The guys did a great job and I will visit again and again for other services provided by them - Karthik Prabhu Post Management Response
 
review user
Facebook Reviewer
Well done team KGC for my 3F DEF coating!  Posted on 29-Dec-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Did 3K DEF ceramic coating, team KGC was very patient with my request to ensure that I left as a happy customer. Products can only be called great if it's application is done right and DJ's team stood up to it. Well done team KGC! - Pete SH Post Management Response
 
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Merchant Logo KGC Workshop Pte Ltd (Koh Guan Chua Workshop)
5 stars - based on 93 reviews

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