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   Consumer Reviews of Revol Carz Makeover Pte Ltd
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5.0
 
6203 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0
johnsu82
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Mar-2014
Great Job!!  Posted on 16-Jun-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Just sent my Audi A3 sedan for a Zetough Ceramic PPS and honestly the reviews here did not disappoint.

My car is phantom black in color, but after the treatment it almost seemed to have gotten a darker and richer blackness then before. The lines and silhoutte of the whole car was also enhanced.

Gavin and team managed to somehow make my new leather seats take on a deeper and richer brown and it finally looks like leather seats that are fresh from the assembly lines.

I couldn't help but keep looking at my car even in Gavin's office after the treatment and marvelling at the awesome work that he and his team has done.

I think what differentiates Revol from the rest is really the amount of attention they pay to the details and taking pride in their work and the finished product. Not one single area of the car was left out. Even the foot pedals were treated!

Thanks Gavin and team for yet another job well done! Will definitely be back for the maintenance of my car!

John
Management Response by Revol Carz Makeover Pte Ltd
18-Jun-2014

Hi johnsu82,

Thank you so much for your compliments and choosing Revol for your paint protection services.

We appreciate it very much.

Great to know you are happy with the results we delivered.

We will continue to keep up the good work on your next visit ya.

Catch up with you on your next visit.

Cheers,

 
simply
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Apr-2014
Very Impressed  Posted on 29-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Just collected my car from Revol. Very impressed at the end result. Thanks to Marcus for his thoughtfulness, finishing the work before Labour Day so I can use my OPC on that day! In fact, he finished one day before the estimated date. They also went through the trouble to repaste the rim stickers after repainting.

Overall a very good experience and I learnt a lot from Marcus.
Management Response by Revol Carz Makeover Pte Ltd
04-May-2014

Hi simply,

Thank you so much for your compliments and choosing Revol as your services provider.

We appreciate it very much and its’ our pleasure to serve you.

Great to know you are happy with the results we delivered.

Catch up with you on your next visit.

Cheers,

Marcus Koh

 
simon.fookk@gmail.com
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Apr-2014
Excellent professional service  Posted on 20-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Hi,

I have tried several paint protection car grooming service such as Toughseal. Nothing beats the excellent service offered by Revol. The Revol team did a great job polishing my car inside (including the engine) and outside. The team really take pride in what it does.

I appreciate the personalised service that will remind me of my next grooming service and also ask for my feedback after each grooming service.

Keep up the good work !

Regards
Simon Foo
Management Response by Revol Carz Makeover Pte Ltd
23-Apr-2014

Hi SimonFoo,

Thank you so much for choosing Revol for your paint protection services.

Thank you so much for your compliments too.

We appreciate it very much.

It is great to know you are happy using our services.

Will continue to keep up the good work ya.

Looking forward to your next visit.

Cheers,

 
MG_Myvi
1st Gear
11 reviews
76 points
1213 forum posts Joined on 09-Dec-2010
Thumbs Up Always  Posted on 16-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
This review may came late, especially being with Revol for 3 and a half years.

For a fussy car owner like me, I think I have to salute to all the staffs as well as the management of Revol for their excellent work throughout the years. Always doing their very best to achieve perfection.

Last of all...thanks Gavin for his excellent service. Keep up the good work Bro.
Management Response by Revol Carz Makeover Pte Ltd
23-Apr-2014

Hi MG_Myvi

Thank you so much for your compliments.

Thank you for the continuous support to us for the past 3 and a half years too.

We appreciate it very much.

We are happy to know you are happy using with our services during these 3 and a half years.

We will continue to keep up the good work ya.

See you soon on your next visit.

Cheers,

 
Kelteo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Great service and superb grooming work  Posted on 06-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Been using Revol for about a year on recommendation from friend, always at the Toh Guan outlet and under the care of Gavin.

I cannot be happier with the quality of work on the grooming, car looks brand new every time I leave the workshop. Every minor issue is taken care of and they never fail to do their best to solve any problem you might have, my last visit I mentioned regarding water marks on the silver metal frame of my windows and they got down and cleaned it out for me.

In addition to the good job on the grooming, I have to give special mention to the immaculate service offered by Gavin, Grace and team. I love the fact that Grqce will send me timely reminders on the next grooming session and the whole process of booking an appointment is so hassle free, even after the job is complete, I will get a gentle reminder from her to pick up the car. Gavin is always there to ensure that I am well taken care off, takes the time to explain all the work done each time and goes through the whole car with me to make sure I'm satisfied with the work. He is a totally professional and definitely goes out of his way to make sure the whole experience with Revol is exceptional. Kudos to the rest of the team as well for all the hard work, none of these are possible without them.
Management Response by Revol Carz Makeover Pte Ltd
07-Apr-2014

Hi Kelteo,

Thank you so much for your compliments posting and the support for the past one year.

We appreciate it very much.

It is great to know you are happy using our services.

Will continue to keep up the good work ya.

Looking forward to your next visit.

Cheers,

 
yandao02
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Apr-2014
Thanks Gavin and Revol Carz Makeover Pte Ltd!!  Posted on 03-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was a little hesitant in the beginning. But after the collection of my vehicle this evening, my satisfaction level sky rocket!

Gavin, thanks for the excellent services you & your workshop provided!
A truly superb job well done, I don't believe there are other places within the island offer such great services. You are in my top list of recommending your workshop and excellent customer service to my friends.

I have already posted my pictures on my Facebook page for my friends to witness the outcome after this experience.

I give a 10/10 stars rating to your workshop, you and services offered.
Revol totally rocked!!!
Management Response by Revol Carz Makeover Pte Ltd
06-Apr-2014

Hi yandao02,

Thank you so much for your compliments and choosing Revol Carz Makeover as your services provider.

We appreciate it very much.

Great to know you are happy with the results we delivered.

Nice meeting you and will keep up the good work on your next visit ya

Do keep up a good weekly wash to maintain the beautiful shine.

Cheers,

 
Theamitjain
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Bumper Re-Spray & Glass Coating Package  Posted on 26-Mar-2014
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money3.0
  • Outlet Experience4.0
I had a few moderate scrathces on my rear & front bumpers. As expected I was advised by Allan from Revol to re-spray them. Allan also suggested to go in for their Glass Polish / Detailing package.
I thought that the re-spray costs were a bit higher than average, however, combined with the Glass Costing / Detailing package I thought it was reasonable & I signed up. Allan wasn't pushy at all which is good.
The job was done in the time that was promised & I got a msg & call from Revol to come & collect.
The Paint work was perfect, there's now way you can tell that there were dents & scratches before. The color matching was perfect.
The Polishing / Detailing was also done well & the car was sparkling like new. I used to go to Tuff-Kote earlier for the same & they were a little cheaper which is why I gave Revol "average" on "Value for Mooney". Maybe their polish will last longer & that's the reason they are a little more expensive.
Overall, excellent work, on-time, moderate to a little high-priced & no hard-sell.
Management Response by Revol Carz Makeover Pte Ltd
29-Mar-2014

Hi Theamitjain,

Thank you so much for choosing Revol Carz Makeover for your paint protection and spray painting services.

Thank you so much for your compliments too.

Appreciate it very much.

We are glad to know you are happy with the results delivered.

We will continue to keep up the good work on your next visit ya.

Do keep up a good weekly car wash to maintain the beautiful showroom condition ya.

Cheers,

 
jlow8855
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Mar-2014
Excellent Service  Posted on 22-Mar-2014
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Revol is the first car grooming I signed up after my friend strongly recommended me a year ago, and I have no regrets.

I signed up the package during my first visit at the Toh Guan location and Steve attended to me patiently and professionally. On subsequent visits for car wash and grooming, Gavin and the team are also very friendly, helpful and attentive to your car needs. Gavin is easy going and kind on your request. The friendly customer service staffs will follow up and reminds me of next car grooming and gathers feedback.

The team is young, friendly and hardworking. I noticed that they are patient, cooperative and have pride when working on the car. My car was nicely groomed on every visit, and am very satisfied with their quality service.

Well done and keep up the good job!
Management Response by Revol Carz Makeover Pte Ltd
24-Mar-2014

Hi jlow8855,

Thank you so much for your compliments and your continuous support in Revol Carz Makeover

Appreciate it very much.

Great to know you are happy with the services delivered for all these while.

We will continue to keep up the good work ya.

See you soon for your next car wash.

Cheers,

 
Benchan148
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 13-Mar-2014
Excellent services  Posted on 12-Mar-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Last week accidentally scratched my car's bonnet and after doing some "homework " on the internet, decided to give a try at Revol (many good reviews).

Sent my car on sunday evening and was told that would be able to collect on Tuesday 6 pm . On Tuesday, Mr Marcus called me at about 2pm that I would be able collect my car 3 hrs earlier. I was attended and served by Mr Marcus and he was polite and patient throughout the service . He even sent sms on Wednesday to ask whether I am satisfied with the service or not. Very good after-sale service indeed.

My experience at Revol is very good and ll definitely recommend this workshop to my friends.
1. my car looks brand new( paint )
2. competitive price
3. good service
4. polite & patient sales personnel ( Mr Marcus )
Management Response by Revol Carz Makeover Pte Ltd
15-Mar-2014

Hi Benchan148,

Thank you so much for your compliments and choosing Revol Carz Makeover as your service provider.

We appreciate it very much.

Great to know you are happy with the services delivered.

Do keep up a good weekly wash to maintain the beautiful condition ya.

Looking forward to your next visit.

Cheers,

 
cjlow_sg
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Mar-2014
Kudos for a job well done!  Posted on 03-Mar-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Visited the Toh Guan branch today with a healthy degree of skepticism, looking simply for a solution to protect my paint-works and was pleasantly impressed by the genuine service from Gavin and his team. From the complimentary ride to the nearest MRT station, the detailed walk-through of the detailing process and the attention to details when grooming my car, I can see why folks here have such kind words to share about them.

More importantly, full credits for a spectacular piece of work on my new ride. I must say I did not really expect any visible improvements on a new car 2 days out on the road but was visibly impressed with the results. Just realized a car on the street can actually look better than it did in the showroom.

Gavin and team, kudos to you and thanks again for the attentive service. The final test is now in how well the coating holds up with a weekly wash. *thumbs up*
Management Response by Revol Carz Makeover Pte Ltd
05-Mar-2014

Hi cjlow_sg,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice meeting you and glad your new car is “Newer” after the paint protection session.

Do keep up a good weekly car wash to maintain the showroom condition ya

Looking forward to your next visit.

Cheers,

 
Oracle82
1st Gear
1 reviews
37 points
8 forum posts Joined on 07-Jan-2012
Whiter and sleeker looking car  Posted on 24-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Never regret going to Revol! Gavin has been very patient in explaining the different packages and benefits. As it is highly recommended by my friend and positive feedbacks in forum, i decided to go with ZeTough Glass Coating Paint Protection.

When i got back my car, i was delighted to find the car looking sharper and more sleek. Not only the swirl marks on the car body are gone, the paint work on my car looks so much brighter and glossy now!

It has been 5 days since i collected my car, the car body still feels very smooth, removing stains and dirt is also effortless. I look forward to the next visit.
Management Response by Revol Carz Makeover Pte Ltd
02-Mar-2014

Hi Oracle82

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Great to know you are happy with the results delivered.

Do keep up a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next visit.

Cheers,

 
Gamit78
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Apr-2013
Excellent service  Posted on 21-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to Revol to check out the paint protection and car grooming package.

I was attended by Gavin. He was very professional and explained all the details to me, which convinced me to go for Zetough ceramic coating + Grooming Package. Since it was going to take more than 4 hours, Gavin was nice enough to drop me to the nearest mall and also offered to pick me up after the job is done. Excellent customer service !!!

When I picked up my car, I was very impressed with the quality of work. Car looked like in showroom condition. The interior was also thoroughly cleaned.
Even removed couple of dents without any additional cost.

Will definitely come back for the car grooming..

Highly recommended !!!
Management Response by Revol Carz Makeover Pte Ltd
22-Feb-2014

Hi Gamit78

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice meeting you and Great to know you are happy using our services

Do give your “Showroom” car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next maintenance session.

Cheers,

 
Crusader
Neutral Newbie
1 reviews
1 points
3 forum posts Joined on 22-Apr-2006
Superlative Experience  Posted on 17-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
First and foremost, please allow me to express my sincere gratitude for the support you and your staff have rendered for my VW ride.

On both a professional and a personal level, I really appreciate the time and effort that you and your staff have put in, most notably Gavin. As displayed in my experience with them over the past 2 years, not only have they displayed their dedication towards their duties, they have also shown the willingness to stretch a mile in assisting to my ride's mirror finish attainment. Their relentless persistence in getting the job done well is definitely exemplary, and significant in contributing towards the positive image of your company.

Again, thanks so much for your support, and kindly convey my appreciation to your personnel. I have no doubt that you and your staff will continue to offer your superlative support, and I certainly look forward to it.

Calvin Koh
Management Response by Revol Carz Makeover Pte Ltd
22-Feb-2014

Hi Calvin,

Foremost thank you so much for the support in Revol Carz Makeover for the past 2 years.

Thank you for your compliments posting too.

Appreciate it very much.

Will continue to keep up the good work ya.

See you soon on your next visit.

Cheers.

 
HamtayoChan
3rd Gear
1 reviews
351 points
289 forum posts Joined on 19-Jun-2013
The true meaning of car detailing  Posted on 17-Dec-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I finally managed to secure a slot to detail my car at Revol (Toh Guan branch) after trying for a few times. That's a testament of how good their services are.

I was attended by Gavin almost instantly. He then went on to explain various packages that they are offering and what kind of grooming works would be done for each package. I decided to take up the ZeTough ceramic coating paint protection package and then left my car there for work. Surprisingly Gavin offered to give me a ride to the closest MRT station. That's what I called customer service! Although the distance to the MRT station was not far from the workshop but the gesture is much appreciated.

It took Revol crew roughly 5 hours for the detailing. I went to pick up my car after work. I could tell the difference of the car paint from the far. The color of the car becomes more alive and the shine is just fantastic. The windows, headlights and tail lights are not spared from the detailing. They reflect and shine like a crystal. Gavin even accomodated to my request to debadge the car and polish the parts vacated by the badges. What's more ridiculous? Even the inside of the fuel door was detailed!

Another thing that I like about Revol is that they don't hard sell me on their packages. Gavin offered me a maintenance package but I decided not to take it up for the time being. He never pushed the package harder and respected my decision. I will definitely return for more car grooming sessions in the near future.
Management Response by Revol Carz Makeover Pte Ltd
19-Dec-2013

Hi HamtayoChan,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice meeting you and Great to know you are happy using our services

Do give your “New” car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next maintenance session.

Cheers,

 
Yipcp
Neutral Newbie
1 reviews
0 points
2 forum posts Joined on 18-Nov-2006
Excellent Customer Service!  Posted on 16-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
As promised to Gavin, I will write down in words on the excellent services that was rendered by Revol. I had been looking around for paint protection services for my car and was pondering whether to go for those popular one like CS-II or give Revol a try since their reviews have been very good. In the end, I popped by Revol @ Toh Guan and I would say that I made the right choice. Gavin is really passionate about their services and he can really explain in detailed on the whole process. Yesterday, I decided to go ZeTough Ceramic Paint Protection Package and I was very happy with the results. A few things that I would like to point out.
1) Gavin offered to drop me off at my office and pick me up again when my car is doing up.
2) Gavin will walk me around the car and will run through the things that they have done when I came back to collect my car.
3) Their guys will remove their slippers when they enter the car so that they will not soil the interior. This is something that you would rarely find from other grooming company.
Anyway, good job and keep up the good work!
Management Response by Revol Carz Makeover Pte Ltd
20-Nov-2013

Hi Yipcp ,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice chatting session with you and great to know you are happy with our services and the results we delivered.

Do give your “brand” new car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next visit.

Cheers,

 
Merchant Logo Revol Carz Makeover Pte Ltd
5 stars - based on 6203 reviews

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