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   Consumer Reviews of Revol Carz Makeover Pte Ltd
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5.0
 
6275 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0
MG_Myvi
1st Gear
11 reviews
76 points
1213 forum posts Joined on 09-Dec-2010
Thumbs Up Always  Posted on 16-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
This review may came late, especially being with Revol for 3 and a half years.

For a fussy car owner like me, I think I have to salute to all the staffs as well as the management of Revol for their excellent work throughout the years. Always doing their very best to achieve perfection.

Last of all...thanks Gavin for his excellent service. Keep up the good work Bro.
Management Response by Revol Carz Makeover Pte Ltd
23-Apr-2014

Hi MG_Myvi

Thank you so much for your compliments.

Thank you for the continuous support to us for the past 3 and a half years too.

We appreciate it very much.

We are happy to know you are happy using with our services during these 3 and a half years.

We will continue to keep up the good work ya.

See you soon on your next visit.

Cheers,

 
Kelteo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Great service and superb grooming work  Posted on 06-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Been using Revol for about a year on recommendation from friend, always at the Toh Guan outlet and under the care of Gavin.

I cannot be happier with the quality of work on the grooming, car looks brand new every time I leave the workshop. Every minor issue is taken care of and they never fail to do their best to solve any problem you might have, my last visit I mentioned regarding water marks on the silver metal frame of my windows and they got down and cleaned it out for me.

In addition to the good job on the grooming, I have to give special mention to the immaculate service offered by Gavin, Grace and team. I love the fact that Grqce will send me timely reminders on the next grooming session and the whole process of booking an appointment is so hassle free, even after the job is complete, I will get a gentle reminder from her to pick up the car. Gavin is always there to ensure that I am well taken care off, takes the time to explain all the work done each time and goes through the whole car with me to make sure I'm satisfied with the work. He is a totally professional and definitely goes out of his way to make sure the whole experience with Revol is exceptional. Kudos to the rest of the team as well for all the hard work, none of these are possible without them.
Management Response by Revol Carz Makeover Pte Ltd
07-Apr-2014

Hi Kelteo,

Thank you so much for your compliments posting and the support for the past one year.

We appreciate it very much.

It is great to know you are happy using our services.

Will continue to keep up the good work ya.

Looking forward to your next visit.

Cheers,

 
yandao02
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Apr-2014
Thanks Gavin and Revol Carz Makeover Pte Ltd!!  Posted on 03-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was a little hesitant in the beginning. But after the collection of my vehicle this evening, my satisfaction level sky rocket!

Gavin, thanks for the excellent services you & your workshop provided!
A truly superb job well done, I don't believe there are other places within the island offer such great services. You are in my top list of recommending your workshop and excellent customer service to my friends.

I have already posted my pictures on my Facebook page for my friends to witness the outcome after this experience.

I give a 10/10 stars rating to your workshop, you and services offered.
Revol totally rocked!!!
Management Response by Revol Carz Makeover Pte Ltd
06-Apr-2014

Hi yandao02,

Thank you so much for your compliments and choosing Revol Carz Makeover as your services provider.

We appreciate it very much.

Great to know you are happy with the results we delivered.

Nice meeting you and will keep up the good work on your next visit ya

Do keep up a good weekly wash to maintain the beautiful shine.

Cheers,

 
Theamitjain
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Bumper Re-Spray & Glass Coating Package  Posted on 26-Mar-2014
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money3.0
  • Outlet Experience4.0
I had a few moderate scrathces on my rear & front bumpers. As expected I was advised by Allan from Revol to re-spray them. Allan also suggested to go in for their Glass Polish / Detailing package.
I thought that the re-spray costs were a bit higher than average, however, combined with the Glass Costing / Detailing package I thought it was reasonable & I signed up. Allan wasn't pushy at all which is good.
The job was done in the time that was promised & I got a msg & call from Revol to come & collect.
The Paint work was perfect, there's now way you can tell that there were dents & scratches before. The color matching was perfect.
The Polishing / Detailing was also done well & the car was sparkling like new. I used to go to Tuff-Kote earlier for the same & they were a little cheaper which is why I gave Revol "average" on "Value for Mooney". Maybe their polish will last longer & that's the reason they are a little more expensive.
Overall, excellent work, on-time, moderate to a little high-priced & no hard-sell.
Management Response by Revol Carz Makeover Pte Ltd
29-Mar-2014

Hi Theamitjain,

Thank you so much for choosing Revol Carz Makeover for your paint protection and spray painting services.

Thank you so much for your compliments too.

Appreciate it very much.

We are glad to know you are happy with the results delivered.

We will continue to keep up the good work on your next visit ya.

Do keep up a good weekly car wash to maintain the beautiful showroom condition ya.

Cheers,

 
jlow8855
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Mar-2014
Excellent Service  Posted on 22-Mar-2014
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Revol is the first car grooming I signed up after my friend strongly recommended me a year ago, and I have no regrets.

I signed up the package during my first visit at the Toh Guan location and Steve attended to me patiently and professionally. On subsequent visits for car wash and grooming, Gavin and the team are also very friendly, helpful and attentive to your car needs. Gavin is easy going and kind on your request. The friendly customer service staffs will follow up and reminds me of next car grooming and gathers feedback.

The team is young, friendly and hardworking. I noticed that they are patient, cooperative and have pride when working on the car. My car was nicely groomed on every visit, and am very satisfied with their quality service.

Well done and keep up the good job!
Management Response by Revol Carz Makeover Pte Ltd
24-Mar-2014

Hi jlow8855,

Thank you so much for your compliments and your continuous support in Revol Carz Makeover

Appreciate it very much.

Great to know you are happy with the services delivered for all these while.

We will continue to keep up the good work ya.

See you soon for your next car wash.

Cheers,

 
Benchan148
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 13-Mar-2014
Excellent services  Posted on 12-Mar-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Last week accidentally scratched my car's bonnet and after doing some "homework " on the internet, decided to give a try at Revol (many good reviews).

Sent my car on sunday evening and was told that would be able to collect on Tuesday 6 pm . On Tuesday, Mr Marcus called me at about 2pm that I would be able collect my car 3 hrs earlier. I was attended and served by Mr Marcus and he was polite and patient throughout the service . He even sent sms on Wednesday to ask whether I am satisfied with the service or not. Very good after-sale service indeed.

My experience at Revol is very good and ll definitely recommend this workshop to my friends.
1. my car looks brand new( paint )
2. competitive price
3. good service
4. polite & patient sales personnel ( Mr Marcus )
Management Response by Revol Carz Makeover Pte Ltd
15-Mar-2014

Hi Benchan148,

Thank you so much for your compliments and choosing Revol Carz Makeover as your service provider.

We appreciate it very much.

Great to know you are happy with the services delivered.

Do keep up a good weekly wash to maintain the beautiful condition ya.

Looking forward to your next visit.

Cheers,

 
cjlow_sg
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Mar-2014
Kudos for a job well done!  Posted on 03-Mar-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Visited the Toh Guan branch today with a healthy degree of skepticism, looking simply for a solution to protect my paint-works and was pleasantly impressed by the genuine service from Gavin and his team. From the complimentary ride to the nearest MRT station, the detailed walk-through of the detailing process and the attention to details when grooming my car, I can see why folks here have such kind words to share about them.

More importantly, full credits for a spectacular piece of work on my new ride. I must say I did not really expect any visible improvements on a new car 2 days out on the road but was visibly impressed with the results. Just realized a car on the street can actually look better than it did in the showroom.

Gavin and team, kudos to you and thanks again for the attentive service. The final test is now in how well the coating holds up with a weekly wash. *thumbs up*
Management Response by Revol Carz Makeover Pte Ltd
05-Mar-2014

Hi cjlow_sg,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice meeting you and glad your new car is “Newer” after the paint protection session.

Do keep up a good weekly car wash to maintain the showroom condition ya

Looking forward to your next visit.

Cheers,

 
Oracle82
1st Gear
1 reviews
37 points
8 forum posts Joined on 07-Jan-2012
Whiter and sleeker looking car  Posted on 24-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Never regret going to Revol! Gavin has been very patient in explaining the different packages and benefits. As it is highly recommended by my friend and positive feedbacks in forum, i decided to go with ZeTough Glass Coating Paint Protection.

When i got back my car, i was delighted to find the car looking sharper and more sleek. Not only the swirl marks on the car body are gone, the paint work on my car looks so much brighter and glossy now!

It has been 5 days since i collected my car, the car body still feels very smooth, removing stains and dirt is also effortless. I look forward to the next visit.
Management Response by Revol Carz Makeover Pte Ltd
02-Mar-2014

Hi Oracle82

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Great to know you are happy with the results delivered.

Do keep up a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next visit.

Cheers,

 
Gamit78
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Apr-2013
Excellent service  Posted on 21-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to Revol to check out the paint protection and car grooming package.

I was attended by Gavin. He was very professional and explained all the details to me, which convinced me to go for Zetough ceramic coating + Grooming Package. Since it was going to take more than 4 hours, Gavin was nice enough to drop me to the nearest mall and also offered to pick me up after the job is done. Excellent customer service !!!

When I picked up my car, I was very impressed with the quality of work. Car looked like in showroom condition. The interior was also thoroughly cleaned.
Even removed couple of dents without any additional cost.

Will definitely come back for the car grooming..

Highly recommended !!!
Management Response by Revol Carz Makeover Pte Ltd
22-Feb-2014

Hi Gamit78

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice meeting you and Great to know you are happy using our services

Do give your “Showroom” car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next maintenance session.

Cheers,

 
Crusader
Neutral Newbie
1 reviews
1 points
3 forum posts Joined on 22-Apr-2006
Superlative Experience  Posted on 17-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
First and foremost, please allow me to express my sincere gratitude for the support you and your staff have rendered for my VW ride.

On both a professional and a personal level, I really appreciate the time and effort that you and your staff have put in, most notably Gavin. As displayed in my experience with them over the past 2 years, not only have they displayed their dedication towards their duties, they have also shown the willingness to stretch a mile in assisting to my ride's mirror finish attainment. Their relentless persistence in getting the job done well is definitely exemplary, and significant in contributing towards the positive image of your company.

Again, thanks so much for your support, and kindly convey my appreciation to your personnel. I have no doubt that you and your staff will continue to offer your superlative support, and I certainly look forward to it.

Calvin Koh
Management Response by Revol Carz Makeover Pte Ltd
22-Feb-2014

Hi Calvin,

Foremost thank you so much for the support in Revol Carz Makeover for the past 2 years.

Thank you for your compliments posting too.

Appreciate it very much.

Will continue to keep up the good work ya.

See you soon on your next visit.

Cheers.

 
HamtayoChan
3rd Gear
1 reviews
351 points
289 forum posts Joined on 19-Jun-2013
The true meaning of car detailing  Posted on 17-Dec-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I finally managed to secure a slot to detail my car at Revol (Toh Guan branch) after trying for a few times. That's a testament of how good their services are.

I was attended by Gavin almost instantly. He then went on to explain various packages that they are offering and what kind of grooming works would be done for each package. I decided to take up the ZeTough ceramic coating paint protection package and then left my car there for work. Surprisingly Gavin offered to give me a ride to the closest MRT station. That's what I called customer service! Although the distance to the MRT station was not far from the workshop but the gesture is much appreciated.

It took Revol crew roughly 5 hours for the detailing. I went to pick up my car after work. I could tell the difference of the car paint from the far. The color of the car becomes more alive and the shine is just fantastic. The windows, headlights and tail lights are not spared from the detailing. They reflect and shine like a crystal. Gavin even accomodated to my request to debadge the car and polish the parts vacated by the badges. What's more ridiculous? Even the inside of the fuel door was detailed!

Another thing that I like about Revol is that they don't hard sell me on their packages. Gavin offered me a maintenance package but I decided not to take it up for the time being. He never pushed the package harder and respected my decision. I will definitely return for more car grooming sessions in the near future.
Management Response by Revol Carz Makeover Pte Ltd
19-Dec-2013

Hi HamtayoChan,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice meeting you and Great to know you are happy using our services

Do give your “New” car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next maintenance session.

Cheers,

 
Yipcp
Neutral Newbie
1 reviews
0 points
2 forum posts Joined on 18-Nov-2006
Excellent Customer Service!  Posted on 16-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
As promised to Gavin, I will write down in words on the excellent services that was rendered by Revol. I had been looking around for paint protection services for my car and was pondering whether to go for those popular one like CS-II or give Revol a try since their reviews have been very good. In the end, I popped by Revol @ Toh Guan and I would say that I made the right choice. Gavin is really passionate about their services and he can really explain in detailed on the whole process. Yesterday, I decided to go ZeTough Ceramic Paint Protection Package and I was very happy with the results. A few things that I would like to point out.
1) Gavin offered to drop me off at my office and pick me up again when my car is doing up.
2) Gavin will walk me around the car and will run through the things that they have done when I came back to collect my car.
3) Their guys will remove their slippers when they enter the car so that they will not soil the interior. This is something that you would rarely find from other grooming company.
Anyway, good job and keep up the good work!
Management Response by Revol Carz Makeover Pte Ltd
20-Nov-2013

Hi Yipcp ,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice chatting session with you and great to know you are happy with our services and the results we delivered.

Do give your “brand” new car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next visit.

Cheers,

 
pokerdotpants
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Nov-2013
Excellent Service  Posted on 10-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sent my car for some repairs and grooming works.. Very impressed w the detailed finishes! Excellent customer service! Two thumbs up to RevolCarz!! Keep it up!
Management Response by Revol Carz Makeover Pte Ltd
13-Nov-2013

Hi ChloeLui,

Thank you so much for your compliments!

Thank you for choosing Revol for your paint protection and spray painting repair works too.

Appreciate it very much.

A good weekly wash will helps to maintain your showroom condition ya.

See you soon for your next maintenance.

Cheers,

 
martcarsg
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Nov-2013
Virgin Experience @ Revol  Posted on 04-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Been doing research on PPS and read glowing reviews for Revol. Coincidentally my one year old ride had the "fortune" of passenger door side being dented and slight paint chip courtesy of a lorry driver's door. Thus decided to head to Revol to see how they can help. Made a last min appt and was lucky one was available within an hour of my call. Drove down and was greeted by the famous Gavin with a warm welcome! Pointed out the dent and some minor injuries on the paintwork and Gavin promised to work his magic. Must share again I liked how he was not pushy to get clients to sign up packages (though he did let you know the packages available in a professional way) but rather he got to know your car grooming habits and advised accordingly. Gavin even walked me out to the main road to grab a cab, answering queries as we walked. Got a call as he promised in a few hrs time and went down excitedly to collect my ride. Very impressed with the detail and the walk-round with Gavin giving me a commentary on Ceramic PPS done and areas groomed. Blown away by the engine bay (Like showroom condition)! My exhaust tips never looked so shiny! Glossy and sexy! Dent was beautifully removed but I do agree with Gavin unless respray, difficult to be 100% given the paint chip. Paint chip was well concealed and invisible unless very close up (thank Gavin for his effort). Honesty was greatly appreciated when Gavin told me dinks on doors unavoidable in SG and not worth respray as my dink was like a pimple size only. He also offered for me to ring him if need further touch up in the future. Top class experience and a business owner who looks at long term relationship and referrals and not out to rip you off. Highly recommended!
Management Response by Revol Carz Makeover Pte Ltd
06-Nov-2013

Hi martcarsg,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Great to know you are happy with results we delivered.

Do keep up a good weekly wash to maintain the “showroom”condition

&

Do feel free to contact us should you need any of our assist too

Catch up with you during your next visit.

Cheers,

 
JohnyTan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Nov-2013
Exceptionally Good Service  Posted on 04-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I went to the Toh Guan Branch and was served by Gavin and team.

Recently, just take over a 7 yr old Kia Cerato.The interior was with food stains and black marks and the upholstery was dull.The exterior was losing its shine.The wheels were yellowish and dirty.

After few hours under their care,the paint was shiny and interior was squeaky clean and all stains gone.Its like magic.

Gavin offers personalised service for all customers and their precious rides.

I am extremely please with their service and definitely going back to them. If you are looking for an aesthetic ' surgeon' for your car makeover.Revol is the choiced partner. Thanks, Gavin.
Management Response by Revol Carz Makeover Pte Ltd
06-Nov-2013

Hi JohnyTan ,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

It is our pleasure to provide our services to you.

Glad we manage to restore back your precious ride back to its original
showroom condition.

Do keep up a good weekly wash to maintain the beautiful shine ya

Cheers,

 
Merchant Logo Revol Carz Makeover Pte Ltd
5 stars - based on 6275 reviews

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