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   Consumer Reviews of Revol Carz Makeover Pte Ltd
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5.0
 
6327 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0
Gamit78
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Apr-2013
Excellent service  Posted on 21-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went to Revol to check out the paint protection and car grooming package.

I was attended by Gavin. He was very professional and explained all the details to me, which convinced me to go for Zetough ceramic coating + Grooming Package. Since it was going to take more than 4 hours, Gavin was nice enough to drop me to the nearest mall and also offered to pick me up after the job is done. Excellent customer service !!!

When I picked up my car, I was very impressed with the quality of work. Car looked like in showroom condition. The interior was also thoroughly cleaned.
Even removed couple of dents without any additional cost.

Will definitely come back for the car grooming..

Highly recommended !!!
Management Response by Revol Carz Makeover Pte Ltd
22-Feb-2014

Hi Gamit78

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice meeting you and Great to know you are happy using our services

Do give your “Showroom” car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next maintenance session.

Cheers,

 
Crusader
Neutral Newbie
1 reviews
1 points
3 forum posts Joined on 22-Apr-2006
Superlative Experience  Posted on 17-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
First and foremost, please allow me to express my sincere gratitude for the support you and your staff have rendered for my VW ride.

On both a professional and a personal level, I really appreciate the time and effort that you and your staff have put in, most notably Gavin. As displayed in my experience with them over the past 2 years, not only have they displayed their dedication towards their duties, they have also shown the willingness to stretch a mile in assisting to my ride's mirror finish attainment. Their relentless persistence in getting the job done well is definitely exemplary, and significant in contributing towards the positive image of your company.

Again, thanks so much for your support, and kindly convey my appreciation to your personnel. I have no doubt that you and your staff will continue to offer your superlative support, and I certainly look forward to it.

Calvin Koh
Management Response by Revol Carz Makeover Pte Ltd
22-Feb-2014

Hi Calvin,

Foremost thank you so much for the support in Revol Carz Makeover for the past 2 years.

Thank you for your compliments posting too.

Appreciate it very much.

Will continue to keep up the good work ya.

See you soon on your next visit.

Cheers.

 
HamtayoChan
3rd Gear
1 reviews
351 points
289 forum posts Joined on 19-Jun-2013
The true meaning of car detailing  Posted on 17-Dec-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I finally managed to secure a slot to detail my car at Revol (Toh Guan branch) after trying for a few times. That's a testament of how good their services are.

I was attended by Gavin almost instantly. He then went on to explain various packages that they are offering and what kind of grooming works would be done for each package. I decided to take up the ZeTough ceramic coating paint protection package and then left my car there for work. Surprisingly Gavin offered to give me a ride to the closest MRT station. That's what I called customer service! Although the distance to the MRT station was not far from the workshop but the gesture is much appreciated.

It took Revol crew roughly 5 hours for the detailing. I went to pick up my car after work. I could tell the difference of the car paint from the far. The color of the car becomes more alive and the shine is just fantastic. The windows, headlights and tail lights are not spared from the detailing. They reflect and shine like a crystal. Gavin even accomodated to my request to debadge the car and polish the parts vacated by the badges. What's more ridiculous? Even the inside of the fuel door was detailed!

Another thing that I like about Revol is that they don't hard sell me on their packages. Gavin offered me a maintenance package but I decided not to take it up for the time being. He never pushed the package harder and respected my decision. I will definitely return for more car grooming sessions in the near future.
Management Response by Revol Carz Makeover Pte Ltd
19-Dec-2013

Hi HamtayoChan,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice meeting you and Great to know you are happy using our services

Do give your “New” car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next maintenance session.

Cheers,

 
Yipcp
Neutral Newbie
1 reviews
0 points
2 forum posts Joined on 18-Nov-2006
Excellent Customer Service!  Posted on 16-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
As promised to Gavin, I will write down in words on the excellent services that was rendered by Revol. I had been looking around for paint protection services for my car and was pondering whether to go for those popular one like CS-II or give Revol a try since their reviews have been very good. In the end, I popped by Revol @ Toh Guan and I would say that I made the right choice. Gavin is really passionate about their services and he can really explain in detailed on the whole process. Yesterday, I decided to go ZeTough Ceramic Paint Protection Package and I was very happy with the results. A few things that I would like to point out.
1) Gavin offered to drop me off at my office and pick me up again when my car is doing up.
2) Gavin will walk me around the car and will run through the things that they have done when I came back to collect my car.
3) Their guys will remove their slippers when they enter the car so that they will not soil the interior. This is something that you would rarely find from other grooming company.
Anyway, good job and keep up the good work!
Management Response by Revol Carz Makeover Pte Ltd
20-Nov-2013

Hi Yipcp ,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice chatting session with you and great to know you are happy with our services and the results we delivered.

Do give your “brand” new car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next visit.

Cheers,

 
pokerdotpants
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Nov-2013
Excellent Service  Posted on 10-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Sent my car for some repairs and grooming works.. Very impressed w the detailed finishes! Excellent customer service! Two thumbs up to RevolCarz!! Keep it up!
Management Response by Revol Carz Makeover Pte Ltd
13-Nov-2013

Hi ChloeLui,

Thank you so much for your compliments!

Thank you for choosing Revol for your paint protection and spray painting repair works too.

Appreciate it very much.

A good weekly wash will helps to maintain your showroom condition ya.

See you soon for your next maintenance.

Cheers,

 
martcarsg
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Nov-2013
Virgin Experience @ Revol  Posted on 04-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Been doing research on PPS and read glowing reviews for Revol. Coincidentally my one year old ride had the "fortune" of passenger door side being dented and slight paint chip courtesy of a lorry driver's door. Thus decided to head to Revol to see how they can help. Made a last min appt and was lucky one was available within an hour of my call. Drove down and was greeted by the famous Gavin with a warm welcome! Pointed out the dent and some minor injuries on the paintwork and Gavin promised to work his magic. Must share again I liked how he was not pushy to get clients to sign up packages (though he did let you know the packages available in a professional way) but rather he got to know your car grooming habits and advised accordingly. Gavin even walked me out to the main road to grab a cab, answering queries as we walked. Got a call as he promised in a few hrs time and went down excitedly to collect my ride. Very impressed with the detail and the walk-round with Gavin giving me a commentary on Ceramic PPS done and areas groomed. Blown away by the engine bay (Like showroom condition)! My exhaust tips never looked so shiny! Glossy and sexy! Dent was beautifully removed but I do agree with Gavin unless respray, difficult to be 100% given the paint chip. Paint chip was well concealed and invisible unless very close up (thank Gavin for his effort). Honesty was greatly appreciated when Gavin told me dinks on doors unavoidable in SG and not worth respray as my dink was like a pimple size only. He also offered for me to ring him if need further touch up in the future. Top class experience and a business owner who looks at long term relationship and referrals and not out to rip you off. Highly recommended!
Management Response by Revol Carz Makeover Pte Ltd
06-Nov-2013

Hi martcarsg,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Great to know you are happy with results we delivered.

Do keep up a good weekly wash to maintain the “showroom”condition

&

Do feel free to contact us should you need any of our assist too

Catch up with you during your next visit.

Cheers,

 
JohnyTan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 04-Nov-2013
Exceptionally Good Service  Posted on 04-Nov-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I went to the Toh Guan Branch and was served by Gavin and team.

Recently, just take over a 7 yr old Kia Cerato.The interior was with food stains and black marks and the upholstery was dull.The exterior was losing its shine.The wheels were yellowish and dirty.

After few hours under their care,the paint was shiny and interior was squeaky clean and all stains gone.Its like magic.

Gavin offers personalised service for all customers and their precious rides.

I am extremely please with their service and definitely going back to them. If you are looking for an aesthetic ' surgeon' for your car makeover.Revol is the choiced partner. Thanks, Gavin.
Management Response by Revol Carz Makeover Pte Ltd
06-Nov-2013

Hi JohnyTan ,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

It is our pleasure to provide our services to you.

Glad we manage to restore back your precious ride back to its original
showroom condition.

Do keep up a good weekly wash to maintain the beautiful shine ya

Cheers,

 
Thelaw
Neutral Newbie
2 reviews
5 points
1 forum posts Joined on 07-Sep-2013
Professional and Quality Service  Posted on 12-Sep-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Bought a used pearl white Lexus recently. Paint looked dull and windows/mirrors had severe watermarks on them that could not be removed easily. Decided to try out Revol and definitely no regrets. Gavin was very professional and patient in explaining all the details to me, which convinced me to go for the ZeTough + Grooming Package. Service was top notch and when I returned to collect my car, boy was I impressed! Car was literally given a new lease of life - paint was gleaming and windows were sparkling clean. In the subsequent days after the session, Gavin was very helpful and continued to answer my questions and give me advice. Until now, car still maintains that showroom shine and is a cinch to clean!

Thanks for the professional and excellent service provided. Will definitely return to Revol for all my car grooming needs and I highly recommend them to anyone looking to freshen up your precious car!
Management Response by Revol Carz Makeover Pte Ltd
15-Sep-2013

Hi Thelaw,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

It is our pleasure to provide our services to you.

Glad we manage to restore back your precious ride back to its original
showroom condition.

Nice meeting you and looking forward to your next visit ya.

Cheers,

 
Swiber
Neutral Newbie
1 reviews
0 points
2 forum posts Joined on 15-Mar-2009
Very Satisfied  Posted on 10-Sep-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My white bimmer was losing its shine and I just thought of giving it a polish but Gavin recommended me ZeTough which I hesitated but agreed finally. I am glad I made the right choice when I return to collect my car. It was shining as new and it is still shining now. I am glad I come to Revol because the service is fantastic, I should say its service is like a 5-star hotel, good job guys.
Management Response by Revol Carz Makeover Pte Ltd
11-Sep-2013

Hi Swiber,

Thank you so much for your compliments and support in Revol.

Not forgetting to thank you for your trust in our recommendation too.

Appreciate it very much.

Glad you like what ZeTough paint protection delivered on your beautiful white car.

We will continue to keep up our 5 stars services standard ya.

Looking forward to your next visit.

Cheers,

 
Extremesour
Clutched
1 reviews
13 points
120 forum posts Joined on 25-May-2013
Friendly and professional  Posted on 09-Sep-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
I collected my new Mazda a few weeks ago and was undecided about what to do when I finally contacted Gavin@Revol from the recommendations on the internet.
Immediately after getting my new car I drove down to meet with Gavin and he explained clearly to me the options available.
We decided to try ZeTough PPS but hold on the full grooming package.
He was patient and not pushy when I asked for some time to think over it with my wife since we don't usually do long term packages in anything.
After we came back we were amazed to find the car looking even better than when I drove it out of the dealer in the morning.
We decided on the spot to sign the full package with Revol.
Gavin was also very helpful in advising me of other non related issue with my new ride.
It shows just how far he goes to make sure his customers are well taken care of.
Excellent experience.
It has been 2 weeks and we're still very happy how well ZeTough has worked so far in the rainy days recently.
Management Response by Revol Carz Makeover Pte Ltd
11-Sep-2013

Hi Extremesour,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

It is our pleasure to serve and assist you in other area too. : )

A good weekly wash will helps to maintain your showroom condition ya.

See you soon for your next maintenance.

Cheers,

 
Tang89
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Mar-2011
Awesome!  Posted on 09-Sep-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Searched through forums for recommended car grooming places and came upon Revol Carz Makeover.

Decided to make an appointment with Gavin and give it a go for the ZeTough Paint Protection. Dropped my car on a Saturday noon and the place was packed with cars! I was told by Gavin that my car will be ready in a few hours and they sure kept their promise. Went straight down to collect my car once Gavin called and i couldnt stop smiling after seeing what they've done to my car. It looks like a brand new car! Everything from the rims, to the headlights, to the interior and exterior was tastefully done up. Gavin went through the car with me and explained in detail what was done to my car and made sure i was satisfied with the result of my car.

Definitely heading back to them again and will highly recommend Revol Carz to anyone!

Once again, thank you Revol team and of course, Gavin!

Cheers.
Management Response by Revol Carz Makeover Pte Ltd
11-Sep-2013

Hi Tang89,

Thank you so much for your compliments and support in Revol.

Appreciate it very much.

Nice chatting session with you and great to know you are happy with our services.

Do give your “brand” new car a good weekly wash to maintain the beautiful shine ya.

Looking forward to your next visit ya.

Cheers,

 
Dory27
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 15-Mar-2009
New hope  Posted on 04-Aug-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I almost gave up on my 3yrs old white car as it is parked outdoor all the time thus maintaining it is a huge challenge.   The shine & gloss were all gone. Only scratches, dents & dullness can be seen on the car.

When i read about Revol Carz Makeover in the sgcarmart & the reviews it has, i was initially quite skeptical.  I've tried a few car groomers & the result was always not what I wanted.

After my first meet up with Gavin, i find him professional & knowledgeable about his products.  He's also very customer oriented; listens to my concern & expectations.

With that he offered a few options to work around with. I feel very at ease as I can sense his honesty & sincerity.  So, I decided to entrust my car to Revol.

When I picked up my car, I was indeed surprised!  My car is just like a brand new car! Revol is indeed different from the other groomers as i could see their staffs take their work seriously & with pride.

Thank you to Revol team for the satisfying good job delivered. I'm definitely a happy & returning customer.
Management Response by Revol Carz Makeover Pte Ltd
10-Aug-2013

Hi Dory27 .

Thank you so much for your compliment and entrusting your beloved car to Revol.

Appreciate it very much!!!

We are happy that we manage to revive your hope.

Do provide your “new car” a good weekly car wash to maintain the beautiful shine and condition ya.

See you on your next visit.

Cheers,

 
SirGanicus
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Mar-2013
Excellent and Professional Service !  Posted on 07-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I'm a new owner of a car and have been looking around for a grooming service. Decided to try Revol out as most reviews about them had been good.

Bottom line, no disappointment ! The car looked even better than when i drove it out for the showroom ! BMW should send all their cars here for grooming before a sale !! I have to be honest, Revol has set the bar pretty high for themselves. There was no compromise in their grooming, they made sure every inch of the car was done up perfectly.

Best of all, the team there was extremely professional and polite. They went out of their way to make it convenient for me to send in and collect my car. Kudos to Marcus for doing a good job !

I can't wait to pop by for the next appointment !

Thank you Revol ! Keep up the good work!
Management Response by Revol Carz Makeover Pte Ltd
10-Jul-2013

Hi SirGanicus,

Thank you so much for your compliments and support in Revol.

Great to know you are happy using our services and the results we delivered.

It is always our pleasure to provide good services to you.

Yup, we will continue to keep up the good work.

See you soon and do keep up a good weekly wash ya

Cheers,

 
Astro-ed
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Jun-2013
Impeccable service  Posted on 17-Jun-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Tried out the ZeTough PPS and was very satisfied. Washing the car is a breeze and saves me a lot of time. The beauty is that the shine is there even when the car is wet, and once you have dried it, it's as good as new.

I was impressed that every staff there shares the same vision for service excellence; every staff was friendly and attentive to the customers' needs.

Special mention to Gavin who took pains to explain the product and shares his knowledge with me even though it's late in the evening on a weekend. He is very hands-on and really went through the extra mile during the whole process - Impeccable service!
Management Response by Revol Carz Makeover Pte Ltd
19-Jun-2013

Hi Astro-ed,

Thank you so much for your compliments and support in Revol.

Nice meeting you and glad we have the chance to share products knowledge and washing tips with you.

Do feel free to contact us if you have any further questions regarding your paintwork ya.

Keep up the good weekly wash and looking forward to your next visit.

Cheers,

 
Hexxor
1st Gear
1 reviews
100 points
172 forum posts Joined on 02-Apr-2013
Shiner than when it left the showroom  Posted on 15-Jun-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I just got my new Volvo S60 1 week ago, but already suffered scratch marks while my car is parked at my work place. I was quite upset and went to Revol for the touch up and ZeTough pain protection.

Steve attended to me and I signed up for the ZeTough package. He also arranged for a courtesy car for me while the work is being done. 4 hours later as promised my ride was ready.

I was in for a pleasant surprise..... they did everything - the leather seats, rims, tires, interior clearning and removed the scraches - barely visible now (my car is white so hard to cover up), it was better than I imagined, my car was shinier than when it left the showroom!

Looking forward to long term service by them. Thank Revol & Steve.


SKK XXX B
Management Response by Revol Carz Makeover Pte Ltd
17-Jun-2013

Hi Hexxor,

Thank you so much for your compliments and support in Revol.

Great to know you are happy using our services.

A good weekly wash will helps to maintain the elegant white glossy shine.

See you soon and will continue to provide good services to you and your car ya !

Cheers,

 
Merchant Logo Revol Carz Makeover Pte Ltd
5 stars - based on 6327 reviews

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