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   Consumer Reviews of SgGarage Edwin
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4.9
 
107 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.9 Outlet Experience
4.9

Dpow7
Neutral Newbie
1 reviews
2 points
2 forum posts Joined on 14-Sep-2015
Air con Troubles  Posted on 14-Sep-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
It has been on and off that my most trouble Peugeot is giving problems from top to bottom but still never given up in searching ways to solve my all differents issues. Since having intermittent issues with the Aircon not been able to conclude almost 8 months what was the actual issues I hv went to at lease 2 different famous Internet Aircon fixer to hv the issues identify..Since it is not a super top urgent case , only issues was the Aircon will not be that cold during traffic jam so I was no hurry to get it solves.

While searching , I see all sort of story trying to scare you off and made a good carrot chop chop if I hv not taken a serious thoughts over their sales talk.

" Toxxxxxka " Quoted me abt 1k saying both my compressor and condenser not working, will take abt 4 hrs to fix. Out of curiousity , I asked just In case after changing the both compressor and condenser the Aircon still not up to performance what will be require? Obvious , the changing of the cooling coil , which is the biggest problem which the whole dash board will be require to be dismantle and I was told that another $1.2k require and take another full day job , so the damage will be abt $2.2k and almost 2 days job.

Another Aircon workshop quoted me $1.8 to change the cooling coil that would requires 2 days job, only upon changing the coil then they could confirm the compressor performance to decide further... All in all plus compressor I could end up $ 2400 without replacing the condenser ($400).

After listening to all crazy prices I was very skeptical these workshops are saying , so I decided to just source for all the 3 most important parts to made a comparison judgment what was really the parts cost so to identify workmanship cost , compressor $370 , condenser cum drier $ 250 , cooling coil $350 total part cost :$970

With all these add in , the 2 work shops can be charging me from $1620 to $1820 just on workmanship. I hv been driving for the past 25 years I do not believe that the cost of repair can be that bad.

So with a good free polling day , I drove down to SgEdwin and trying to see whether what will be the next story will be? One of their guys spotted a weak compressor and short of Aircon gas which I hv just topped 2 days ago. So I asked him what could the fault be which I hv already been diagnosed with others but I wanted to hear his comments. Edwin came along after his next job and patiently explained that the most high chances of fault come from the cooling coil and that will lead to a high drawn of current and compression in the compressor ...Mmmmm that's was interesting . I thought that would be another carrot shop trying to rip me off so I told him to quote me, shock from the quote ....He was 40% Lower and only require a few hours to get it done. I was really skeptical why would the other 2 famous workshops requires a full 10hrs to 2 days jobs can be completed within 1afternoon and the price could be that justifiable?

Without much consideration , I wanted to test out this young man skills and ask him to proceed at abt 12.30 pm .

By 7.30pm , I went collect my car and saw the damage cooling coil with a small leak being frosted at one point confirming the leak , after taking the car for a spin the Aircon was still not as cold which I expected . So Edwin and his teams draw out some gas to replace some extra trying to identify anymore other leaks.

Unfortunately, they confirm the compressor was not able to provide enough pressure since its has been almost 7 years old which he did mentioned earlier , so I decide to hv it replace but again Edwin was kind enough to give me some extra discount to made up , still I was happy with the compressor pricing which is still cheaper from the other 2 workshops. The best part was the compressor was change within 20min . Immediately the change , the Aircon was a freezer and that's how a good Aircon should performance.

So , with this I will acknowledge SG EDWIN will be my entrusted Aircon guy going forward.

Well Done, that's the type of repairer Singapore needs.
 

Thlong
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Feb-2010
Rear brake replacement for my hond stream  Posted on 30-Aug-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I strongly reommend sgGarage to those who need a reliable and honest car service workshop. Edwin and his team of specialist are very professional and sincere. I had my rear brake replaced with SgGarage due to wear and tear. After the replacement there are still some noise whenever i brake slowly. Edwin and team patiently help me to find the root cause and resolve it completely. Some workshop will take this chance to ask you to change this and that. Not for Edwin. They are very honest and I need not spend a bomb for this brake change. Good job Edwin and team. I will be back.
 

Axeman24
2nd Gear
6 reviews
163 points
211 forum posts Joined on 28-Apr-2005
Carbon wrap and install visor  Posted on 15-Jun-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fixed an appointment to go down and do the carbon wrap on Sat. Was very satisfied with the worksmanship. Everything is done within 2 hours as they have promised even though they are very busy on that day. Overall experience with SGgarage is very good. They do not push you to buy but they will only recommend and let you decide for yourself. Best part is it is located near where I am staying so its very convenient for me.
 

JacobCecil
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Jan-2015
Aircondition troubleshooting  Posted on 27-May-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Hi

I visited Edwin's shop after multiple visit to other workshop to identify the root cause of my intermittent cooling of the car (Subaru impreza) . Compressor was cutting on and off at irregular intervals. Many of the mechanics identified that it was compressor high time for replacement. I was still not convinced that compressor was faulty ,so I took my car to Edwin and I am very pleased with his troubleshooting methods and with his experience of troubleshooting similar cases .He checked the air con system and concluded that compressor was functioning efficiently . Root cause was most probably the Thermostat . He agreed to change it and check if the problem was solved . Finally it did work and aircon functions as it should and cuts off only when the interior is cold .I am very pleased with his professionalism and its value for money .
 

Blueodyssey
2nd Gear
2 reviews
159 points
142 forum posts Joined on 22-Dec-2009
Replacement of Air Con Coil & Compressor  Posted on 18-May-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My Camry air-con has been giving me problems intermittently.
It's not cold when the car is stationary but works perfectly fine when the car is moving.

After reading the positive reviews here, I decided to visit SgGarage.
Indeed, Edwin is very patient and his team attempted to diagnose the air-con issue.
Discovered the gas was leaking.
Instead of pushing me to replace the coil immediately, he topped up the gas for me and asked me to monitor the situation for a few days.

Few days later, I returned to let them check again. The gas leaked and they were pretty sure the coil was faulty. The compressor might be failing too. But they advised me to replace the coil first and put the compressor on hold as I only left with 1.5 years with my car.

I heed their advice and arranged for an appointment for the replacement. It was a huge "Operation" Whereby the whole dashboard has to be removed. The price they quoted was pretty reasonable. Their workshop is pretty clean and I am quite comfortable to let them do the job especially they have done a few of the same car models.

On the day of replacement, one of the mechanics there witnessed the fault of the compressor and I ended up changing the compressor as well. Both jobs took about 1 day. Edwin was responsive with his messages as well.

During the car collection, Edwin and team patiently ensured that all dashboard controls are working well. Edwin managed to re-tune my tv channels too.

Definitely recommend SgGarage for air-con issues!

Thanks for the nice job done, which definitely makes me less painful with the amount I spent.
 

Robinsoul
Neutral Newbie
1 reviews
0 points
2 forum posts Joined on 24-Mar-2010
Servicing, battery, fan belt replacement  Posted on 15-May-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Friendly boss and friendly workers equal happy customer.
Best of all, price is very reasonable.
Top up some power steering oil and engine oil without any extra charges totally nail it.
So far all the workshop I went before will definitely ask me to purchase 1 litre bottle of engine oil to top it up or charge me addition for it as my car require a little bit more than 4 litre.
Staff are also very knowledgeable and fast hand fast leg with proper installing of my fan belt. Thump up
 

Afandiishak
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-Oct-2012
Recommended Workshop  Posted on 06-May-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Have been to Edwin since his early days at HDB MSCP. Went for Aircon Flushing and change of reverse camera. Honest guy who charges a reasonable price. Last and not least, A job well done and given a discount too. Highly recommended.
 

HdBanger
1st Gear
2 reviews
74 points
88 forum posts Joined on 07-Jun-2005
Pleasant service  Posted on 26-Apr-2015
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had communication problems with edwin initially to book an appt for installation of iRoad v7. Took him a few hrs to respond to my cost query, assume he's busy through the day. Reasonable price.
Still, he was helpful in providing updates for later days, and open for booking. I finally arranged to see him earlier today. Clear directions to his workshop was provided.
True enough, it was crowded with about 5-10 customers. Was kind enough to respond, and update me on waiting time. Installation was about 30min, and he was kind enough to answer some audio related queries.
Quickly briefed me on the usage of the dashcam. Before i politely excused myself to allow him to get back to work. Will go back to him when need anything car-related. Thanks again, edwin!
 

Bitae2910
Neutral Newbie
4 reviews
0 points
0 forum posts Joined on 02-Oct-2012
Went to resolve Aircon problem  Posted on 25-Jan-2015
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience5.0
Was greeted by Edwin, after some checking reverted cooling coil leaking. Went ahead to do replacement. They will dismantle the whole dashboard, will be ready at night time 9pm. Very good effort from him. Will attack the root cause of problem, not jus workaround! I have also seen the broken coil that was leaking. Flushing and cleaning was done as well. All at reasonable price. The only thing I have to redo my pioneer hu settings again, no worries...
 

Dino-Lee
4th Gear
1 reviews
558 points
377 forum posts Joined on 24-Sep-2014
Honest staff  Posted on 17-Jan-2015
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Own a vezel and went there to fix floor ligths. First time they tried doing this on vezel and manage to integrate the on/off switch with the door ligth control. Very good go.
 

Deckbuild
6th Gear
3 reviews
3,309 points
5783 forum posts Joined on 01-Apr-2011
Wrapping  Posted on 23-Dec-2014
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Fantastic shop, very honest and good value, provide tonnes of other services other than wrapping. Do support them!
 

Brilliance105
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 08-Jul-2013
Estima Cooling Coil Repair. WELL DONE SGGARAGE! Edwin is great!  Posted on 15-Dec-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I must say, SG Garage's service is just fabulous for my experience with Edwin today changing my cooling coil for my Estima. I reach the workshop without much difficulties, Edwin gave very clear instructions via SMS and I reach there just in time that the workshop opens at 12noon.

He was very ensuring to what I have to describe about the symptoms that I am facing. He is customer oriented, even offer me a ride to Yishun MRT and even willing to drive back my car to Punggol and I pick it up from there as I staying at the east.

Not only the service, but it is definitely what he state in the website, guaranteed cheaper than the other "internet famous" workshop such as M**kC**l & K** Aircon.

Trust me, no matter where u stay in Singapore, it is definitely worth it!

Edwin is a honest and genuine guy, and patient for his profession. Thank you Edwin
 

Vj231158
Neutral Newbie
1 reviews
0 points
3 forum posts Joined on 15-Mar-2009
excellent service and professional job  Posted on 12-Dec-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went there with my dad's Toyota wish. Had a bad aircon compressor. Other places quoted me $150 higher and said it will be a 4hour job. Sggarage said it will be a 1hour job and I was very sceptical about the time frame. true to their word the minute they started the professional mechanic got to work removing the parts like he has done it a 1000times and in exactly 27 minutes the old compressor was out and the new one was in with the belting and everything else in place. another 30minutes was taken by the aircon recharging machine which added new oil and gas and the car was ready 3 minutes earlier than said. Very happy to have chosen such a professional workshop and would definitely recommend others. Their customer service is another plus point where they engage in friendly conversation and offer chilled drinks. Puts the owner at ease knowing they are professionals.
 

Priesty
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Jun-2012
Aircon Services  Posted on 30-Oct-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Went down days ago to check on my air-con system. Edwin was nice and diagnose on it. Found out that 1 of the part was malfunction and was firm that after changing the part, it will solve the problem. Appreciate that people like him knows his stuff well and I would recommend customer's who is facing issue on their air condition to pay him a visit.

Overall experience was good but just perhaps the waiting time. I give 5 stars for their knowledge and skills
 

Shahrizal
Clutched
5 reviews
10 points
14 forum posts Joined on 15-Mar-2009
Audio Specialist  Posted on 29-Oct-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
First impression is the key to customer satisfaction. I'm impressed with the workmanship that Edwin supplies. Friendly, polite and sincere. I will surely return for more stuffs!
 
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5 stars - based on 107 reviews

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