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   Consumer Reviews of Squad Workshop
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5.0
 
110 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
4.9 Outlet Experience
5.0

review user
Allan Tan.
Prices are reasonable and provides good advise.  Posted on 04-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
Business run by a wonderful husband and wife team. Prices are reasonable and you are paying for honest work with no shortcuts. Royston is also very knowledgeable and provides good advise. Doesn't change parts for the sake of changing but only if needed Will gladly return again, not easy to find a reliable and honest workshop! - Allan Tan
 

review user
Lance Chan JW.
Great technical knowledge and honest diagnosis  Posted on 25-Apr-2022
  • Technical Expertise5.0
  • Customer Service4.0
Great technical knowledge and honest diagnosis/recommended actions. Detailed in works done with no shortcuts taken. - Lance Chan JW
 

review user
Zach How.
10/10 service!  Posted on 19-Apr-2022
  • Technical Expertise5.0
Recommended by friend fully trusted. Did an aircon service and changed to their lithium battery. 10/10 service! - Zach How
 

review user
Alvin Kuah.
Superb quality and top notch services.  Posted on 15-Apr-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
If only I knew @squadworkshop sooner, could have saved so much more for superb quality and top notch services. You'll never realise how much your has been missing out until you've met them. It's always an eye opener to see how meticulous and detailed they are. Now they are my only go-to workshop for anything and everything for my car and future cars, thanks Royston and Meryl and JJ (Crap, I've forgotten that technician name oops!) - Alvin Kuah
 

review user
Suresh Superamaniam.
Professionalism and top notch service  Posted on 14-Apr-2022
  • Technical Expertise5.0
Absolutely loved the professionalism and top notch service from the dynamic duo Meryl and Royston and their team! It was refreshing to have scheduled and efficient service and results. I got the lithium TSAPA battery and also fixed my radiator fan. Great experience both times. Highly recommend them if you are looking for a workshop in the west to be your default choice. You definitely won't be squatting around for your car to be worked on! - Suresh Superamaniam
 

review user
Jieying Low.
Very professional with excellent service.  Posted on 17-Mar-2022
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
Very professional with excellent service. Great work team! and of course reasonable price! Come and give it a try. - Jieying Low
 

review user
Ma JiaLiang Marco.
A very neat and tidy workshop  Posted on 15-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I'm very grateful to Royston and Jun Jia for spending long hours of testing to identify the fault of my car suspension system, which other workshops failed to resolve. They are indeed very professional and taking pride in their works. A very neat and tidy workshop equipped with high quality tools and equipment, you can definitely trust their service with a peace of mind. Kudos to Squad Workshop. Highly recommended. - Ma JiaLiang Marco
 

review user
Md Addin.
Good honest work.  Posted on 10-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
very polite, excellent service; I'm very satisfied on the work done for my air con. Accomodate to my timing eventhough it is not the opening hours. Good honest work. I highly recommend to anybody. Thank You. - Md Addin
 

review user
Andrew Toh.
Great workshop to visit.  Posted on 10-Mar-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great workshop to visit. Bought my coe renew sienta for all oil changes and checks. Boss n technician do very detailed and well explanation on all the issues. Spent full day diagnosis and change up all parts. Money well spent to ensure car coe renew car is like well maintained. - Andrew Toh
 

review user
Keon Cheng (郑子恺).
Excellent service by Royston and team  Posted on 17-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
Excellent service by Royston and team for the services provided above and beyond the norms. Car is excellent to drive after walnut blasting and changing injectors. - Keon Cheng (郑子恺)
 

review user
Choon Hong Neo.
Excellent customer service  Posted on 10-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
By luck, I came across SQUAD Workshop a few days before CNY 2022 for knocking sound from my engine 2 weeks after servicing at the usual workshop (level 1) which I patronize. Royston and team was quick to attend to my needs as I am afraid that something might happen during CNY and I will be stuck. The team is patient in diagnosing and is also quick to point out that the recommended engine oil for Vezel is 0W20 whereas my usual workshop uses 5W30. I decided to gave them a try and returned back to SQUAD after CNY to perform Walnut Blasting and replacement of shock absorber to KYB New SR. I am impressed by their constant updating of my car status via WhatsApp with photos and videos. Best of all, they offered me complimentary car usage for the day so that I can drive to work without exposing myself during this COVID19 period. Kudos to Squad for taking the extra mile and excellent customer service from them. I will continue to support them and will recommend my friends there. - Choon Hong Neo
 

review user
Foo Cheng An.
Reasonable pricing! Would recommend!  Posted on 07-Feb-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very professionally set up, very friendly and approachable, knowledgeable too! Most importantly reasonable pricing! Would recommend! - Foo Cheng An
 

review user
Ian Lim.
Good first time service at Squad  Posted on 28-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Good first time service at Squad: did engine oil, air con and battery. Relatively fast turnaround time as the first customer of the day and I hope Royston and team can maintain their standards. Oil and general checks: good range of oil packages and main plus point for me is that they know Prius hybrid system quirks. Air con: never serviced so the improvement was very noticeable. Lithium car battery: ain't cheap but it works well in doing double duty as the 12v battery and also powers the car dash cameras properly in parking mode. - Ian Lim
 

review user
Eleazar Ong (Shun Hua).
Great experience!  Posted on 22-Jan-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
glad I visited these "new" kids on the block to have my issues resolved. Royston, JJ and Meryl were not only professional, they were friendly and welcoming as well! perfected my air con system with a proper flush, with the on spec refill and recharge. Royston is the guy to talk to if you want to learn more about what matters in your car, whether it's servicing or performance.. JJ being the only mech around, even if it was 6+pm, was still all focused on resolving the vibration issue and some other problems with previous installs by others. And Meryl, though it was way pass closing hours, was still working on making sure I get the necessary documents, and also went the extra mile to check on me and the car the next day. thank u for the great experience, and giving me back my sleep. see u guys soon man! - Eleazar Ong (Shun Hua)
 

review user
Prakash Kolandai.
Professional & highly recommend!  Posted on 19-Jan-2022
  • Technical Expertise5.0
Thanks to Royston and his crew for ensuring my car runs smoothly. Two workshops did a very bad job by overcharging and changing parts that doesn't relates to the jerking. Squad Mechanic took his time to troubleshoot and properly diagnose the real problems before recommending the repair works. Definitely the workshop I will send my car to for all my future servicing. - Prakash Kolandai
 
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Merchant Logo Squad Workshop
5 stars - based on 110 reviews

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