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   Consumer Reviews of Ace Chrome & Restorations Pte Ltd
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4.8
 
211 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.8 Outlet Experience
4.8

review user
Leslie Tan.
Good price and trusted staff  Posted on 13-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have used them twice for minor repairs for Audi. Transparent, reasonable charges, and great service from Carol. - Leslie Tan
 

review user
Desmond Choo.
Good job Carol and mr tiong  Posted on 06-Jul-2019
  • Technical Expertise5.0
  • Outlet Experience5.0
The workmanship and quality are excellent. Both Carol & her hubby are very friendly & knowledgeable. Highly recommended. - Desmond Choo
 

samhum
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Jul-2019
Awesome job!  Posted on 05-Jul-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
They were really awesome. Messaged them on whatsapp with pictures and they gave me a quote on the spot. I had contacted a number of others, but they were the most reasonable and substantially cheaper than the others too, so I booked in, dropped off the car in the morning, and picked it up end of day. They also did a general clean & Vacuum of the whole car. Make sure to have the PayNow function on your phone or pay with cash, I made the mistake of not getting it all ready! But they were very understanding and patient with me. Loved the service. Really friendly and nice.
 

review user
Lee Jerry.
Recommended workshop  Posted on 29-Jun-2019
  • Customer Service5.0
  • Outlet Experience5.0
Got hit by a lorry and got recommended to come to Ace Chrome, really appreciate the service rendered by Ah Tiong and Carol. Got my car fixed in a day and waited for me past their closing hours. Kudos and if anyone need to spray their vehicle definitely can look forward them. - Lee Jerry
 

review user
Zainudin Afandi.
Good price but uneven paint job  Posted on 21-May-2019
  • Technical Expertise2.0
  • Customer Service2.0
  • Outlet Experience2.0
I've been sending my car & my wife's car to Ace for a paint job for some years now. They did a good job for both my Honda Odyssey & my wife's Honda City. Today I sent my Lexus RX again to Ace due to some scratches to the car. They quoted a good price since they said it involved respraying the entire panel. I said ok. But after the job was completed, it turned out that the paint job was rather shoddy. Instead of respraying them, I found as if they just touched up the scratched parts with a brush. The colour was different. I could even see a line across the surface very clearly. The surface was also rough & not even. I could not accept it especially for my 7 month old car.I showed it to them & they agreed that the job was badly done & it was their mistake. Fortunately, they offered to have it resprayed. They have to & I had to wait for another 2 hours for it to get done. Although I'm thankful, the trust has been broken. I now begin to question their level of professionalism. - Zainudin Afandi
 

AmandaNmh
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-May-2019
Friendly & Attentive Boss!  Posted on 18-May-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ah Tiong is a very patient and attentive guy! He meets all the requirements that I've requested for! He did a very good job fixing my car scratches! And he is also very on time too!
 

review user
Tan Zhenyang.
Efficient and skillful works  Posted on 18-May-2019
  • Technical Expertise5.0
  • Customer Service5.0
Very professional and efficient. Ah Tiong was very friendly and gave lotsa advice. - Tan Zhenyang
 

Shoakoua
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Aug-2009
Excellent Spray Painting  Posted on 13-May-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Renewed my COE recently and decided to give it a paintwork makeover. I contacted Ace Chrome via Carol and she was very prompt to my queries, and very professional and polite. The quote was reasonable hence I brought down my car. After 5 working days as promised, she delivered her excellent work. The paintwork was done very well, and they even took the trouble to fix and clean some of my interior. Carol still kept assuring me that any problem can go back to her. I received a car almost like original and new. Great Work!
 

Sman6901
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 30-May-2009
Great Job from Ace Chrome! (Suzuki Swift)  Posted on 07-Jan-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Ah Tiong did a really great job on my Swift 1.5A. My car was nearing 10 years and look tired. Thank goodness I found Ace Chrome and Ah Tiong did a magical job of giving my car fresh coat of paint, some repairs on dents and other cosmetics. Now it looks totally like a showroom car! Thanks!
Price is reasonable. Most importantly, they are extremely friendly, approachable, knowledgeable and even helped me get new set of head lamps for replacement. Thanks to all the reviewers here who gave me heads up on Ace Chrome's quality works!
 

Wsospider
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 06-Mar-2006
Professional & Customer-Centric  Posted on 06-Jan-2019
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
After renewing my COE, I decided to give my Honda Civic Hybrid a new coat of paint and replace my slightly damaged front bumper at the same time.

After doing some research and AHP, decided to proceed with Ace Chrome. Carol was helpful to find the the right replacement bumper for my car at a reasonable price. The bumper arrived within hours. Fast!

Carol and Tiong sent photos along the way to show the progress, which did help to provide added assurance that the car is in good hands. They also took pains to work through Sunday to have my car ready for collection on that Sunday itself. The whole process only took 5 days! The quality of the finished product meets my expectations. Overall, I'm pleased with what I got at a reasonable price.

Overall experience positive. Carol and Tiong were sincere, professional and customer-centric. I will recommend Ace Chrome and definitely will return in the future.
 

Rocco969
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 21-Jan-2013
Respray Diamond Pearl White for Scirocco  Posted on 05-Sep-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Decided to give my Scirocco a slight makeover (from stock white) and got a few quotations from the market.
However, in the end, I went back to Ace Chrome as the customer service that Carol & Ah Tiong showed to me was very impressive. They went through a few different white colour paint codes with me, clearly explaining the ingredients for each paint code and what I could expect.
Overall, I was very impressed with the workmanship and the final look of the Scirocco. It definitely makes the car stand out from the crowd.
I would not hesitate to go back to Ace Chrome if I need to respray any of my other cars. Highly recommended.

1 Review Photo(s)

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review user
Sharon Ong.
Thanks you lady boss Carol  Posted on 11-Aug-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Recently through a friend's recommendation, I sent in my car for a touch up of paint due to a small dent on my 4 month old CHR. The lady boss Carol was very warm and attentive to me despite of a small job. Within a day, it was done satisfactorily with a reasonable charge. A nice experience! Thanks you - Sharon Ong
 

review user
Samantha Hum.
Good attitutide and patient peeps  Posted on 04-Aug-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
They were really awesome. Messaged them on whatsapp with pictures and they gave me a quote on the spot. I had contacted a number of others, but they were the most reasonable and substantially cheaper than the others too, so I booked in, dropped off the car in the morning, and picked it up end of day. They also did a general clean & vacuum of the whole car. Make sure to have the PayNow function on your phone or pay with cash, I made the mistake of not getting it all ready! But they were very understanding and patient with me. Loved the service. Really friendly and nice. - Samantha Hum
 

Imzzy28
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 29-Jul-2018
Quality and Reliable Paintwork  Posted on 29-Jul-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have engaged their services twice so far in a space of 3 months and they have never let me down. The first was to respray my original front bumper after I scratched them against a pillar and the second was to respray both my new front bumper and original side fenders after the initial person I engaged did a terrible job. Not only was the paintwork uneven (too thick is some areas) and that it was the wrong shade of white, Ah Tiong even pointed out that the guy had sprayed some parts of my original left and rear fenders so as to make the colour difference between my front bumper and the rest of the car less obvious. Ah Tiong managed to rectify the poor workmanship by puttying the uneven areas (which wasn't done by the previous person) before respraying my new front bumper and side fenders to the correct shade of white. Needless to say, it was by far a better finish than the previous person's work. I highly recommend them for their quality of service and workmanship anytime! The price that they quoted me each time are reasonable (as compared to other workshops I checked with) and the job is always completed on time. They even went out of their way to deliver the car to my place on the first time I engaged them because I had to take care of my baby. Thanks Carol and Ah Tiong!
 

Aleo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Jun-2018
Fast and reliable  Posted on 27-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Brought in my car to repair dent and spray paint on few areas with scratches yesterday. A big thank you to Ms Carol & Ah Tiong's team for rushing it out. I actually can get back my car around 24hours.

The paint job at ACE Chrome is excellent and i will recommend to anyone to check it out here. Pricing is reasonable as well.
 
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Merchant Logo Ace Chrome & Restorations Pte Ltd
5 stars - based on 211 reviews

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