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   Consumer Reviews of Drive Lah Pte Ltd
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1.3
 
3 Consumer Reviews
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Technical Expertise
2.0 Customer Service
2.0
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Value for money
2.0 Outlet Experience
2.0

Lawkok
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-Mar-2021
Bad experience with Drive Lah  Posted on 20-Jul-2025
I have a bad experience with the host last year upon returning the vehicle. Get a reply from Drive Lah few weeks later on rims been scratch and would bill me for it. Pictures was taken clearly on the vehicle upon return through Drive lah apps. After email in for clarification and proof of pictures, advise to look through on other hirer after me look for scratch rim and was told I'm at fault. Quietly they bill me on scratch repair, late retuning and admin charges through my credit card. It amount to almost the rental period I rent this vehicle and the hassle I need to go through with them. Firstly dishonest host who want to benefit from self damages or from other hirer. Secondly Drive Lah might be credited host on the process of having 5 Star rating with them. My advise is be careful of the host you renting from and Drive lah policy with unreasonable charges. It's a very sad and disappointing fact using Drive Lah scheme and I would not use their apps anymore. All hirer beware

5 Review Photo(s)

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Rochmer1
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Feb-2021
Bad personal experience  Posted on 12-Apr-2022
Bad experience with their sticker programme. Ambiguous contract that leads me to think self removal does not incur a fee.
 

ethanf711
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Jan-2021
Adminstration by Drive Lah  Posted on 03-Jan-2021
  • Technical Expertise2.0
  • Customer Service2.0
  • Value for money2.0
  • Outlet Experience2.0
The administration system is too hands-off, cars on-loan may be subject to different forms of abuse such as parts being swapped out/stolen or failure to exercise care while driving leading to damaged suspension parts. A system to monitor car usage throughout the entire rental period should be made available and mandated aided by 24 hr surveillance cameras and continuous GPS satellite feed, to ensure peace of mind for both guests and hosts. There is also room for improvement in the reimbursement system.
 
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Merchant Logo Drive Lah Pte Ltd
1.5 stars - based on 3 reviews

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