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   Consumer Reviews of Ban Hong Lee Motor Services
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OVERALL RATING
 
17 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
4.7/5
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Value for money
4.9/5 Outlet Experience
4.9/5
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17 Reviews

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review user
Google Reviewer
Strongly recommended  Posted on 11-Mar-2020
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
It is a Very responsible company and the boss is very kind and polite. The vehicle condition is good. Strongly recommended - 庆恩
Management Response by Ban Hong Lee Motor Services
06-Jul-2020

Hi 庆恩, thanks for your kind comments and review! - Admin, BHL

 
review user
Google Reviewer
Excellent service  Posted on 03-Feb-2020
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Overall Rating: 
  • Customer Service5/5
Excellent service, great car condition, will definitely rent from Ban Hong Lee again! Thanks Kenneth for everything.. - Jan Woon
Management Response by Ban Hong Lee Motor Services
06-Jul-2020

Hi Jan, thanks for your kind comments and review! - Admin, BHL

 
review user
Google Reviewer
Highly Recommended!  Posted on 12-Jun-2019
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Overall Rating: 
  • Customer Service5/5
Been renting from them for years. Highly recommended! - Lyon Wong
Management Response by Ban Hong Lee Motor Services
06-Jul-2020

Hi Lyon, thanks for your kind comments and review! - Admin, BHL

 
review user
Facebook Reviewer
Tricky business model  Posted on 09-Jul-2018
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Overall Rating: 
  • Customer Service1/5
Please be aware when you rent your van/car at this company. The company did not explain that they have empty fuel tank policy. So if you on auto mode to pump the full tank, they will not refund you a single cents. Tricky business model. - Yi Ni
Management Response by Ban Hong Lee Motor Services

Hi Miss Yi Ni, thank you for your review on our page. We will like to highlight that on every rental agreement, we have indicated petrol/diesel at own expense. The point was reiterated by our employee when your husband Mr Wei Jie came on Sunday for collection of vehicle and you wasnt here. So there was no so-called tricky business model as you claimed. To come to our premises with your husband upon returning vehicle and be rude to our employee when you werent around at time for collection doesnt sit really right. We appreciate constructive criticism, but this isnt one. Cheers and have a good day. - Admin, BHL

 
review user
Google Reviewer
Friendly staff  Posted on 18-May-2018
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Overall Rating: 
  • Customer Service5/5
Friendly staff. I usually go there to rent a vehicle and they have quite a big fleet available which are usually well maintained. - Shizhong Wah
Management Response by Ban Hong Lee Motor Services
06-Jul-2020

Hi Mr Wah, thanks for your kind comments and review! - Admin, BHL

 
review user
Google Reviewer
Good service and reasonable price  Posted on 10-May-2018
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Overall Rating: 
  • Customer Service5/5
  • Value for money5/5
Need to rent a car visit Ban Hong Lee motor for good service all cars are in good condition and reasonable price. Have a try and see for yourself. - Ramli Ramli
Management Response by Ban Hong Lee Motor Services
06-Jul-2020

Hi Ramli, thanks for your kind comments and review! - Admin, BHL

 
review user
Google Reviewer
Convenient rental company  Posted on 25-Apr-2018
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Overall Rating: 
  • Outlet Experience5/5
Convenient vehicle rental around Ang Mo Kio, Serangoon north and Hougang area. Experience local run company. - Eng Soon Ong
Management Response by Ban Hong Lee Motor Services
06-Jul-2020

Hi Mr Ong, thank for your kind comments and review! - Admin, BHL

 
zack24
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Sep-2017
Good service  Posted on 26-Sep-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Rented a 10ft lorry and a van over the weekend for a school event. The condition of vehicles was great, easy to drive. Staff were friendly and very willing to answer any questions that you may have, no hidden charges. Definitely a place I will return to. Highly recommended! Post Management Response
 
review user
Facebook Reviewer
Well maintaine vehicles  Posted on 07-Aug-2017
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Good service and well maintained vehicles for rental.- Ong Eng Soon Post Management Response
 
review user
Facebook Reviewer
Reliable and frienly rental company  Posted on 12-Mar-2015
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Excellent fleet of cars. Reliable and friendliest service staff. Keep up the excellent work TAN CHEONG OH, FAMILY & Management. ALL THE BEST & SIMPLY THE BEST. - Zahid Allapitchay Post Management Response
 
review user
Facebook Reviewer
Good service  Posted on 12-Dec-2014
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
服务很好.交通方便,信誉很好. - Tan Seow Lan Post Management Response
 
Colbylim75
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Sep-2013
toyota liteace rental  Posted on 10-Apr-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Cheap and non-trife! What else do you need?!
The vehicle condition was very good, easy to drive and performed well. Insurance is included, what is particularly convenient. Post Management Response
 
mit12
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 08-Oct-2013
lorry rental 10ft  Posted on 05-Mar-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
the central location is by far the best. The vehicle was clean, low mileage. ran very well and efficient. No hidden additional charges.Nothing is too much trouble. They are always happy to answer any and every question. maybe for the first time, there are always questions. highly recommend BHL.. Post Management Response
 
joannesun74
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 08-Oct-2013
straightforward booking process  Posted on 09-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
From start to finish the car hire through you was great. The , all the
documentation is clear and arrives promptly, paperwork was dealt with very quickly.We were soon on our way in our chosen car. Excellent service! I see no point in looking elsewhere. Post Management Response
 
Velco69
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Sep-2013
toyota wish  Posted on 20-Sep-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
this rental place used to have lots of (lorry or pickups) for cheap rental ..ps: which i used for my shipyard work.
one of the mechanic is a fren of my father too. very few rental places dont require Gst charges nowadays.

got toyota wish(7 seater) for the weekend, the boss is ok with topping up some petrol for free as after work , i wanted to head home soon. Post Management Response
 
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Merchant Logo Ban Hong Lee Motor Services
5 stars - based on 17 reviews

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