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   Consumer Reviews of BCC Automotive Pte Ltd
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OVERALL RATING
 
61 Reviewers
4.8 out of 5
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Technical Expertise
4.9/5 Customer Service
5/5
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Value for money
4.6/5 Outlet Experience
4.8/5
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61 Reviews

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Micb
5th Gear
2 reviews
1,233 points
435 forum posts Joined on 14-Aug-2007
Professional Workshop  Posted on 12-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
I'm writing this long overdue review and feedback, after sending my car in for an oil change in July 2019.

Overall customer service experience was pleasant, from appointment booking to car collection. It was done in a professional manner similar to AD standards, except without a comfortable lounge to relax while waiting.

I used the engine oil change packaged with the 3-in-1 engine treatment, could feel an immediate improvement in my old workhorse.

The service adviser or supervisor took some time to present me with a checklist of the items which required attention, either to service or change. No hard selling at all, which I like.

Overall, this is one of the more professional independent workshops I visited, and would probably re-visit again, if it is not so far from my place.

I have given a 4 star rating for "Value for money" Above, as I felt that the cost of replacement parts are slightly pricier.

Cheers.
 
review user
Raihan, Owner of Honda Odyssey, verified customer
Will definitely be back again!  Posted on 05-Jan-2021
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
BCC @ Toh Guan Surely will come back again.. - Raihan, Owner of Honda Odyssey SMQ74--X
 
review user
Kok Tiong Neo, Owner of Mitsubishi Lancer, verified customer
A truly good experience  Posted on 16-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
A truly good experience for me as is my first time using their service. Will come back again. 😊 - Kok Tiong Neo, Owner of Mitsubishi Lancer SLV--U
 
review user
Teo B B, Owner of Peugeot 308, verified customer
Convenient location & friendly staff  Posted on 15-Dec-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Friendly and timely customer service by Serene. Location convenient due to vicinity of Taiseng MRT Stn. - Teo B B, Owner of Peugeot 308 SLB25--H
 
review user
Gary, Owner of Honda Jazz, verified customer
Job well done  Posted on 12-Dec-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
(Paya Lebar MacPherson Shell) Came over for Disinfection service, good and friendly, job well done - Gary, Owner of Honda Jazz SLG57--R
 
review user
Tris, Owner of Mazda 3, verified customer
Will come back again :)  Posted on 12-Dec-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
1st time came to this shop. I feel the CS is really good. Though the place is rather small but it serves the purpose. Happy to come back next visit. - Tris, Owner of Mazda 3 SLD50--T
 
review user
Sing Chung Pong, Owner of Mazda 5, verified customer
Excellent service  Posted on 11-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very good service. Courteous staff. Beyond expected level of service. Even washed my car after repairs. Was not expecting that. Thumbs up. - Sing Chung Pong, Owner of Mazda 5 SDN56--K
 
review user
K. Pannirselvam, Owner of REnault Megane, verified customer
friendly and well organised workshop  Posted on 10-Dec-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
The CS experienced was excellent, with Ms Serene being courteous and made us welcomed. Serene was timely in contacting me for update on quote and progress when I called in. A friendly and well organised workshop that I'm glad to shate with my friends - K. Pannirselvam, Owner of REnault Megane SJD30--R
 
review user
Derrick Lim, Owner of Mazda 5, verified customer
Satisfied with the service  Posted on 10-Dec-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Did a nice interior disinfection which is on promotion for my car of 3years... Satisfied with the service Workshop is tidy and clean which gives me a good impression.. Will come by for other servicing in future if required... - Derrick Lim, Owner of Mazda 5 SCX96--A
 
review user
Wang, Owner of Hyundai Elantra, verified customer
Service was excellent  Posted on 09-Dec-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Went to service car at Shell autoserv paya lebar macpherson. Front staff was friendly and service was excellent. The mechanics did checks and advise me to change battery. Cost was reasonable too. Will come again. Thanks - Wang, Owner of Hyundai Elantra SME39--X
 
review user
Kwok, Owner of Honda Airwave ET41E, verified customer
Good service reasonable price  Posted on 02-Dec-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Good service reasonable price staffs friendly timing just nice will come n service repair car again - Kwok, Owner of Honda Airwave ET41--E
 
review user
Nikolai Wee, Owner of Honda Civic, verified customer
Will come back again  Posted on 30-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Tenical Service staffs was very good & give proper advice for the car maintenance. Booking on car service was very good and fast, ms serene provided very good service and advice on car problem and solution. Overall very happy with their friendly service and fast service! Will come back again ! - Nikolai Wee, Owner of Honda Civic SFE77--M
 
review user
mot booked and carried out efficiently even wash car for me!, verified customer
Super service  Posted on 27-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Super service - mot booked and carried out efficiently- even wash car for me! Really nice people! - Andy Nguyen, Owner of Volkswagen Jetta SLZ98--K
 
review user
Nicholas Chan, Owner of Peugeot 107, verified customer
Recommended workshop  Posted on 20-Nov-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money3/5
  • Outlet Experience5/5
Good service, recommended. - Nicholas Chan, Owner of Peugeot 107 SJN29--L
 
review user
Ahmad Ali, Owner of Suziku Vitara, verified customer
Been going to them for years  Posted on 19-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Been going to them for years. But must ask for discount. Aiseyman - Ahmad Ali, Owner of Suziku Vitara SLQ27--R
 
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Merchant Logo BCC Automotive Pte Ltd
5 stars - based on 61 reviews

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