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   Consumer Reviews of Chan's Car Rentals
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OVERALL RATING
 
7 Reviewers
4.6 out of 5
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Technical Expertise
4.6/5 Customer Service
4.6/5
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Value for money
4.6/5 Outlet Experience
4.6/5
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7 Reviews

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Spoiltbabe
Neutral Newbie
1 reviews
1 points
1 forum posts Joined on 21-Oct-2010
Fuss free  Posted on 04-May-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I was thankful that they have agreed to rent the car to me in a very short notice (1day) and to a p-plate driver. Very direct rental charge, no hidden cost. Just note that the rental excludes 7% GST, which they will add on upon payment. rented a lancer. body has some light scratches which we told the guy during the inspection. I extended my rental over the phone for another 4 days. They just noted on their end and I made the payment on the day of car return. Being a noob, i got nervous when i was unable to turn the key. Called the emergency no. at the keytag and the guy picked up in a few rings and he assisted me over the phone patiently. Thumbs up! Post Management Response
 
Acertan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Dec-2010
Chan's Car Rentals  Posted on 28-Dec-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
They only take credit card payment, lucky i have one. no deposit and very professional office, best i have seen. Post Management Response
 
Dyonce
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-May-2009
 Posted on 23-Apr-2009
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
A lot car to choose. All quite new. Happy to rent fm them. :) Post Management Response
 
Agus4949
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 05-Jan-2009
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
i worked in Shanghai and was recommended by a friend there..booked the car for X'mas/NY. Emailed CHANS and got a car delivered to Airport (for a min. sum). Such a breeze! Very friendly, clean and reliable car! Good job, Thanks. Post Management Response
 
Joccc
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 18-Dec-2008
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Recommended by a fren to rent a car at Chan's, i log on to their website and booking through there is hassle free!! when collect the car, the car is already ready for me, process was fast i didnt wait too long, i was happy with the clean car received. : ) Post Management Response
 
Christinakoo
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 29-Sep-2007
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Friendly and easy process. No deposit needed. Post Management Response
 
Kevin21
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
 Posted on 14-Apr-2007
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service3/5
  • Value for money3/5
  • Outlet Experience3/5
the services that they provide are good as in those small matters they will just closed 1 eyes, and after you rent from them the 1st time , you do not need to pay any more deposit!! usually, if I want to rent a car, I call up , ask any car availble, price ok, I will tell them a time and collect the car with payment. the only other thing that I didn't give a full rating is , the car sometime is very dirty and old , but they are changing for the better Post Management Response
 
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Merchant Logo Chan's Car Rentals
5 stars - based on 7 reviews

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