Been sending my car for servicing and repair quite awhile. Initially thought that it is due to wear and tear (what the boss said) but later found out that the frequent breakdowns (radiator leak, oil leak, etc) were actually due to the lack of checks and remedy actions. In addition, was charged about $300+ for pre LTA renewal check in August 17. NOT Servicing!

2 months later, my car lost power all of a sudden on the road then and was charged $700+ to replace my alternator where the boss said was faulty. Subsequently a few days later, my car temperature shot up and naively, i went back to the same workshop. This time, was charged nearly $700 to replace a faulty Radiator. To add insult to injury, barely a month later, my car temperature went up again, this time i finally woke up and went to another workshop (S#$@Ks Car Care) where the in charge explained to me that assessment found that the piping and housing for the radiator were not replaced and were totally worn out!

This is my personal encounter. It is always better to go to one with proper equipment and manpower for servicing and maintenance. Go to one with strong referrals OR, you know the boss very well.

Had a great experience at Cheng Auto today. Did my insurance reporting and had my car went into repair right away. Whole process was hassle free and Rachel helped answer all my enquiries on the claims side. Wesley was helpful and friendly. Decided to do panel beating plus giving my car a new look with their new spray painting booth! - william wu

An acceptable workshop to send your car for routine maintenance and general servicing if you are willing to pay slightly higher price. The workshop can be quite busy sometimes and since the place is small and cramp, your car may take a long while to service, and you will have to wait longer under the sun. Generally lacking in very personal service due to their busy-ness. When you replace any parts at this workshop, keep your finger crossed as if the parts fail expectedly early, they will call it your luck and will not bear any responsibility for it.