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   Consumer Reviews of Eastern Car Rentals
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OVERALL RATING
 
4 Reviewers
2.9 out of 5
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Technical Expertise
2.8/5 Customer Service
3/5
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Value for money
3/5 Outlet Experience
3/5
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4 Reviews

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P0529545
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 10-Sep-2012
Lousy Maintenance  Posted on 10-Sep-2012
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Overall Rating: 
  • Technical Expertise2/5
  • Customer Service3/5
  • Value for money3/5
  • Outlet Experience3/5
Rent a Mazda Premacy for 4 days. 3rd day, which was during an outing, battery went flat. Had tried calling their after-office hours but to no avail. So called a 3rd party to change and was told the battery used was smaller for this model. Add to the fact, the car is riddled with bents. And the brake disc was not aligned hence the screeching sound. Totally not worth the 2nd visit. Post Management Response
 
Sofianhasmawi
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 01-Sep-2011
Vehicles not maintain  Posted on 01-Sep-2011
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
In 3 days rental... I need to call the mechanic 3 times... All same problem n lastly hav to take a taxi ... But can't claim full amount back... Not recommended to anione... Post Management Response
 
Saifulsapari
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Mar-2010
 Posted on 28-Apr-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Have tried once. Rates for weekday car was ok. Fast & friendly service but need to pay $100 deposit. only thing was not many choices. Overall, quite satisfied. Post Management Response
 
Huiping
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 30-Mar-2010
 Posted on 31-Mar-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
I might consider this company. Post Management Response
 
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Merchant Logo Eastern Car Rentals
3 stars - based on 4 reviews

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