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   Consumer Reviews of Falcon-Air Auto Services Pte Ltd
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OVERALL RATING
 
4 Reviewers
4.4 out of 5
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Technical Expertise
4.3/5 Customer Service
4.5/5
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Value for money
4.3/5 Outlet Experience
4.5/5
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4 Reviews

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slider1985
Neutral Newbie
1 reviews
2 points
2 forum posts Joined on 07-Mar-2016
Fantastic workmanship and even better service  Posted on 18-Apr-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had an accident and they were one of the authorised workshops that was nearest to the accident site. Went it with minimal expectations as they were unfamiliar but I was thoroughly surprised and impressed by their service. Right from the start, they explained the whole process, settled with the insurer, kept us regularly updated and gave us realistic expectations as to collection date. The workmanship was flawless and Jeremiah, their service staff who handled my case, was always accommodating, pleasant and patient. Highly recommend to anyone looking for an honest, reliable workshop. Am even considering switching to them for my regular servicing moving forward. Thank you Falcon Air and Jeremiah! Post Management Response
 
Qiang123
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Jun-2011
Excellent Customer Service at Falcon Air Tampines  Posted on 13-Dec-2013
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Excellent Customer Service at Falcon Air Tampines Post Management Response
 
Dice
4th Gear
4 reviews
905 points
656 forum posts Joined on 12-Oct-2005
 Posted on 11-Mar-2011
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
I had an accident as Falcon Air was one of the authorised workshop and I went to the nearest one to my office which is their Pandan Loop branch. Their staff or boss Andy is very friendly and service definitely with a smile. The quality of the repairs is really good IMO since I had a similar repair by another workshop but the bonnet was a little crooked gap on one side bigger than the other. 4* out of 5 for this branch of Falcon Air! Post Management Response
 
Ziven7899
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Dec-2010
Wonderful services  Posted on 10-Dec-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Their services is wonderful and the staff attitude as well. I was there to do a windscreen claim and routine servicing for my vehicle. The lady was very patiently telling me what should i do and so on as due to the inexperience. Post Management Response
 
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Merchant Logo Falcon-Air Auto Services Pte Ltd
4.5 stars - based on 4 reviews

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