the service have been falling from bad to worst!! i have been giving him support for 4 cars now, but this guy richard in particular have not ben very reponsive lately, was not very helpful in terms of giving sound advise, and all he recomends is somethng that will not work, and the charges was unreasonably expensive, e.g changing aexport sets at local rate, wrokmanship is not so fantanstic as before, maybe he never update with new technology. he once broke my player cage, and act blurr.... also, he spend most of his time gambling, insuide his shop with his friends, and swear vulgarities..... was there with my gf and my business partner from hk, and this really embarrased us. will not be patronising that shop anyway, will be on the lookout for better place. just, stay away from that shop,