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   Consumer Reviews of Karcool Air Conditioning And Engineering Co.
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OVERALL RATING
 
10 Reviewers
4.1 out of 5
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Technical Expertise
4.3/5 Customer Service
4.6/5
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Value for money
3.6/5 Outlet Experience
4/5
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10 Reviews

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review user
Facebook Reviewer
Tip top service, thumbs up to the boss  Posted on 08-Feb-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
yes, very patient boss. Tip top service. Always leave my car there, for servcing or repairs. End day, swee swee thumbs up to the boss - Andrew Chia
 
review user
Google Reviewer
Trustable Workshop  Posted on 25-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
All time trustable workshop, been with them for many years, honest and down to earth boss, decent chap who is very patient and will advise u accordingly on ur car issues and services that ur car will require - Pocoyo Himae
 
review user
Facebook Reviewer
Great professionals  Posted on 16-Nov-2019
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Aircon broke down on cny Eve. Lucky to still have these experts who immediately rectify the problem and solve it ! Excellent services ! - Ndy Ong
 
review user
Google Reviewer
Well Recommended!  Posted on 04-Nov-2019
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Overall Rating: 
  • Customer Service5/5
  • Outlet Experience5/5
Excellent service by the boss. Well recommended!!! - Maybelline Mok
 
RetiredDriver
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-May-2015
Aircon condesner not spoilt - forced to replace for nothing  Posted on 20-Sep-2019
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service3/5
  • Value for money1/5
  • Outlet Experience1/5
Although my car is old, aircon was working fine - cold air coming out from vent. Problem was it turned on and off. Car mechanic immediately identifed it as a "Condenser issue" But I argued that it was most likely not a condenser problem coz it could still produced very cold air, just that aircon shut off occasionally, and then turned back on by itself after a short while. It could go off and on a few times in a day. Cost $550 to replace a new condenser including labour. Few days later, NEW aircon stopped working - same issue as previously encountered with old aircon(!), so confirmed my diagnosis was correct in the first place even though I know nothing much about cars nor aircon. Car mechanic "Meddle a bit, got aircon working again", so I thot problem fixed. Few days later, same issue. This time confirmed NOT aircon condenser as root cause not resolved with replacement of new aircon - totally wasted $550 for nothing. Turns out to be a LOOSE connector issue, which could have been resolved with $50 all in since a connector does not cost that much. To all mechanics reading this...Pls enhance your technical knowledge and not jump to conclusion that expensive replacements are always needed - sometimes a cheap and simple solution will suffice. It costs me $550 unnecessarily, and it costs Karcool a poor reputation.
 
guoxiong
1st Gear
2 reviews
19 points
31 forum posts Joined on 08-Dec-2016
Best workshop  Posted on 15-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I just bought a qq from a rental company that is bad in shape but this workshop eventually fixed the problem I had.

1st day @ Karcool kaki bukit - oil leak. 2 of mechanics help me look through what problem I had and advice me to change sensor and gasket at a attractive price.

2nd day @ Karcool changi road - as the mechanics in kaki bukit advice me to come changi road. Over here, they are professional in audio and aircon. I told them my problem and without delay, it just sloved with a snap.

Good job karcool team.
You just make your boss Watson ong proud.
 
review user
Facebook Reviewer
Excellent service by the crew  Posted on 04-Aug-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
Excellent service by the crew. They share with you their experienced point of view and I like the honest advice from Karcool to help me save from un-necessary spending! Highly recomended! - 贤扬
 
Feint
Neutral Newbie
1 reviews
0 points
2 forum posts Joined on 29-Mar-2013
kudos to eunos branch  Posted on 09-Aug-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
went to eunos branch to have my car did elec alignment. staff were very friendly and price is attractive. the boss who served me also very courteous. Thanks
 
Jamallz
Neutral Newbie
1 reviews
0 points
3 forum posts Joined on 25-May-2010
 Posted on 06-Aug-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went to KarCool to install my DVD HU. Good job.
 
Mustang
1st Gear
1 reviews
27 points
746 forum posts Joined on 25-Oct-2005
 Posted on 30-Jun-2009
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went to Karcool@Changi Rd to buy Quixx scratch remover at an attractive price.The auntie who serve is courteous and even attend to my need on In car entertaintent products.Definately will go here if i want to fit DVD systems
 
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Merchant Logo Karcool Air Conditioning And Engineering Co.
4.5 stars - based on 10 reviews

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