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   Consumer Reviews of Novox Marketing
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OVERALL RATING
 
32 Reviewers
4.8 out of 5
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Technical Expertise
4.8/5 Customer Service
4.8/5
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Value for money
4.8/5 Outlet Experience
4.7/5
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32 Reviews

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Night_swifters
Premium User Night_swifters
Neutral Newbie
3 reviews
6 points
0 forum posts Joined on 29-Oct-2013
BEST TINTING SERVICES.  Posted on 06-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
This is the only place if you want to tint you windows. I tint my whole car. With a very good price given. Only 1 person is working there he himself is the boss. The workmanship is tip top. His name is perumal. Very nice guy. Tip top services. Post Management Response
 
RRosman
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 13-May-2015
Tinted film on my 10 years old Toyota Altis.  Posted on 13-May-2015
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience3/5
Good workmanship and skills. Perumal was very detailed and patience eventhough I sent my car after office hours. I'm satisfied with the service rendered and will recommend to anyone. Good job bro! Post Management Response
 
Lzc907
Neutral Newbie
1 reviews
6 points
0 forum posts Joined on 12-Jan-2011
Good worksmanship, competive price, friendly boss  Posted on 26-Aug-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Amazing on-man show by the boss. done up my rear windscreen tinting within an hour. Fast, good, cheap, knowledgeable! will definitely go back to him again =) Post Management Response
 
slk76
Neutral Newbie
1 reviews
2 points
1 forum posts Joined on 04-May-2014
Excellent workmanship!  Posted on 04-May-2014
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Chanced upon Novox Marketing in this forum whilst searching for a reliable installer for solar film. Called Perumal for a quote and we agreed on a very reasonable price for the highest grade 'Gold Dust' film.

As I worked in the west, Perumal was willing to accommodate to my timing for the installation. I was a little apprehensive as I had my bad experiences with solar film installation for my previous rides. I was asking myself 'How can one person install the film for the entire car by himself???'

I'm glad I searched this forum and more glad that I had visited Novox. The film installation took a while, however, bearing in mind its a one-man show, Perumal really did an excellent job. Workmanship is 1st class and the product he recommended is really effective and no bullish*t. Took the car out this morning and afternoon with such hot weather and really felt a difference with the films! Even my gal said 'It works!'

Went back to him this evening asking for a polish to take away the tired paint job as my car is 17 years of age. He promptly took up the job and started working on the car… It was a very detailed polishing job I had ever seen. Painstakingly he worked on it, claying, buffing and polishing to bring the paint to its glossy state. And he took more about 4 hours to cover each and every section of the car. I had never seen anyone so dedicated with his work, especially in the car grooming industry. As a boss, he is hands-on and take pride in his work. He even removed the badges on my car, polished the surface underneath and put them back nicely in their places!

After a tiring evening, he continued to sticker the chrome parts of the doors frames. I can really tell he is an honest individual and able to deliver to one's highest expectations. I will strongly recommend his services to anyone who is crazy about his ride. As I am an owner who cannot tolerate a fine dirt on the car, Perumal is someone you should go to if you ever need an effective and reasonable priced tint, a polish and a wrap job! Keep it up bro! Post Management Response
 
Mysylphy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Jul-2007
My 6th time there  Posted on 19-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have done total of 6th solar film at Novox. Ya, 6th times in the last 8 years. High grade solar film, always super value for money and super fast service and I will also go back to him.

(Note: Films will come out looking slightly bubbly for a start but will flatten out swee swee within days... ) Post Management Response
 
Snort81
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Nice service and reasonable prices!  Posted on 04-Jun-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
I did my solar film from novox 3 weeks ago, the price quoted was great and the service was fast. I would definitely recommend if your car need a new tint. Post Management Response
 
Kenkohby
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Jan-2012
There Service  Posted on 19-Jan-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money3/5
  • Outlet Experience4/5
Went down to novox 3 weeks ago just do some small part only yes there attitude is GOOD the boss was very friendly chat a lot and nice to chat as well the staff very patience already put up the sticker and i said that's not the way i want no second words they take it down and redo it. Great workmanship, highly recommend ,Sure will visit them again Thanks Bro! Post Management Response
 
Linustang
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Nov-2011
 Posted on 08-Nov-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great service, great attitude. Chose Novox cos the reviews looked sincere n real. Perumal did the job himself tog with his nephew. Somehow din feel like one of those crooked car dealers who r always out to cheat u. thumbs up for the professionalism n good work! Hey Perumal-if u r reading this- im the blue honda fit. Post Management Response
 
Keefe
Premium User Keefe
1st Gear
3 reviews
77 points
45 forum posts Joined on 30-Sep-2002
Great worksmanship, great price, great service  Posted on 08-Jul-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to NOVOX to put 3M CF sticker for my dash. The panels around my aircon vents melted due to age, a common CS3 problem. Was quoted much higher elsewhere (VA). At NOVOX, I paid $50 lesser and they used 3M CF sticker. Post Management Response
 
Dark_flan
3rd Gear
6 reviews
401 points
582 forum posts Joined on 29-Aug-2009
Highly recommended workshop to go for carbon wrapping  Posted on 21-Jun-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went there to install some carbon stickers as this workshop is quite highly rated for workmanship and price. Indeed it is as per describe as it is. Took effort in every details which I cannot think off like taking out old decals (not easy to take out) as pasting over it will have the decal shape after the work which I had to applaud. The craftsmanship is very good with no bubbles to report and ensured that winding down windows does not affect the door pillar carbon run out of shape. Very surprised that only 2 ppl inlcuding the boss, Perumal are executing the job and QC the quality of the job. Pricing wise is relatively cheap considering the workmanship and local pricing from other vendors. Managed to get a good deal by throwing some FOC carbon wrapping as well. Save me a trip to Malaysia to get roughly the same pricing. Of course pricing may not appeal to some if you are comparing to get it done at Malaysia. Maybe some room for improvements - Have nets transaction or credit card payments as not many ppl will have that much cash in the wallet like myself as I prefer electronic transaction, the carpark entry is very expensive especially if the work is very comprehensive and long hours that my cashcard does not have enough to deduct.....:( Conclusion - Excellent craftsmanship & competitive pricing, I would highly recommend all to review this workshop. Post Management Response
 
Zack717
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-May-2011
 Posted on 31-May-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just installed tinting for my Honda Civic(Blue) on 30th May 2011 at the shop. Fantastic workmanship, very detail and patience even though there were other cars that came in. Not to mention the boss(Perumal) did the whole job itself together wif his nephew, so u feel satisfied. A very warmth & friendly guy with a very satisfactory after sales service. Importantly the product is good and the price of a million smile! Got a real bargain from Perumal. Thumbs up! Post Management Response
 
JH_honda
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 07-Apr-2011
 Posted on 07-Apr-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Just had my car installed with his recommended solar film and it seems to work very well as i felt my car interior so much cooler than before. 10 tens THUMBS up for the BOSS!! he actually installed and cut the solar film himself. Great Job... Post Management Response
 
Yashiro71
Premium User Yashiro71
1st Gear
2 reviews
56 points
49 forum posts Joined on 23-Dec-2009
Honest merchant! Highly recommended!  Posted on 21-Feb-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Dropped by today hoping to get a darker than legal tint. Novox pointed out that doing so would bring me some inconveniences given that my car needed to be inspected every year, something which totally did not occur to me. Thumbs up to him for his honesty. He actually cautioned me at the expense of losing a potential customer. Honest merchants are hard to come by nowadays. You won't be wrong using his services! Post Management Response
 
AZ080_
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Feb-2011
Interior Grooming and Solar Flim  Posted on 18-Feb-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I decided to try the solar flims on my old altis after i see the reviews here and the boss was patient and explained to me all the differences in the costings. Though he was busy but took time to look at my car to assess it and gave his honest recommendation. His workman ship is good and detailed in their installation. He recommended the interior grooming which i hesitated because i want to save money but since it is CNY week, i decided to let him do it and when i saw it, it was a big difference! All dirt removed from all seats. My friends who sat in my ride could tell the difference though i did not tell them i did any interior grooming! Nice Guy and able to go the extra mile... never regret it. Post Management Response
 
Fuelsaver
Premium User Fuelsaver
Turbocharged
14 reviews
8,360 points
5175 forum posts Joined on 15-Oct-2009
Interior grooming  Posted on 11-Feb-2011
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
  • Outlet Experience1/5
Did interior grooming few days before CNY. Overall impression so-so. Foaming carpet cleaner used has a warning about allowing to dry as it was cancer causing. the so-called special equipment is no more than dry/wet vacuum; the dry vacuum condition was so bad until there was burning smell when turned on so the groomers relied only on dry/wet vacuum. although the guys are detailed, overall equipment condition & pricing were turn-off factors. I did it cos due to lack of time. They are better off doing tinting. I wouldn't recommend anyone to do grooming there. I would advise the shop owner to choose its products properly & please service your equipment. Lastly, don't tell ppl about your "special equipment" when you have none. Post Management Response
 
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5 stars - based on 32 reviews

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