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   Consumer Reviews of Seng Long Motor Workshop
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OVERALL RATING
 
5 Reviewers
4.6 out of 5
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Technical Expertise
4.6/5 Customer Service
4.6/5
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Value for money
4.4/5 Outlet Experience
4.8/5
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5 Reviews

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Mcscot
Premium User Mcscot
5th Gear
6 reviews
1,362 points
359 forum posts Joined on 02-May-2010
Recommended!  Posted on 12-Sep-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
My car was stalling every few kilometers especially when the car was at a junction. Once the RPM's drop to the base idling RPMs it would just cut off. I needed a place near my workplace and was slightly hesitant as this is not my usual workshop.

Once I arrived, the Uncle jumped up to greet me! I was slightly concerned as compared with the other workshops - this was relatively quieter! I explained the situation and he immediately told me that it was my Cam AND Crank shaft sensors! Upon hearing that sensors were involved - I was hesitant as it meant $$$$$ and I thought I was being taken for a ride. However, I had Hobson's choice as I needed it sorted immediately.

Cam and Crank shaft sensors replaced ... Engine coolant topped up and decided to put off changing my engine mounts (Uncle told me that there were worn but not a requirement to change) - approx $260 paid. I have no idea if this was reasonable and the type the sensors he had put it.

However, the problem has been solved and I have been driving my car for the last 2 weeks without a recurrence of the problem. He was spot on! I am impressed!

I will return to him if I had more issues. Post Management Response
 
Londonity
Neutral Newbie
1 reviews
0 points
2 forum posts Joined on 25-Feb-2007
Friendly, Efficient and No-Chop-Carrot  Posted on 25-Jun-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience5/5
Was first recommended to them by a friend who used to patronise Seng Long.

First visit there to fix up self-inflicted dents on bumper and side of car. Got charged $300 for the job (including spray paint) and collected on the same day evening.

Second visit there for routine servicing. I had compiled a list of problems with my 7yr old car and posed it to him. I felt that the boss, Alan Loo, gave me very straightforward and objective opinions which greatly helped me to make informed decision on whether to proceed with to fix those problems or not. Post Management Response
 
Einnahs
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Jan-2010
Friendly and efficient  Posted on 02-Jun-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Had a problem with my front passenger door lock stuck, called before coming, the mech uncle said better to leave overnight for him to check cos not so easy to remove the door panel as the door could not open at all. Lock was fixed and replaced by the next day, cost was reasonable as well. Will come again for fuss free and efficient service! Post Management Response
 
Rocky88
Premium User Rocky88
2nd Gear
1 reviews
114 points
117 forum posts Joined on 21-Apr-2005
Friendly and helpful  Posted on 10-Jan-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience5/5
Changed wrong gear oil, went there during lunch time to just change gear oil..the mech is working on one car. When i ask him if he can do gear oil change for me, and told him that i need to change urgently coz i change wrong oil in the first place, he immediately stops his work and decide to change for me..friendly and helpful.. :) Post Management Response
 
Z234user
2nd Gear
3 reviews
125 points
208 forum posts Joined on 17-Nov-2005
Simple ...professional ....affordable  Posted on 26-Nov-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Car approaching 75K , at 2.6 years old. Last few visits to workshops getting bugged to change brake pads and skim rotors. did research and plucked confidence to get parts from(ric-tat)stockist and go to workshop. Surfed around and saw Seng Long mentioned in Edix fourm, called agreed on price ...brought rotors and barake pad. There asked him to check if i even needed to change rotors, his mechanic Ah wing was nice and friendly, checked and said no need...very honest, job done on Saturday afternoon, professionally and well done...all my fears went away..been going to workshops always kena chopped. I spoke to boss and he is OK for labour only type jobs too!! well pleased since his work is GOOD!!..am loking forward to next affordable servicing with no nonsense recommendations...Alan and his mechanic pretty honest!! and definitely reasonable Post Management Response
 
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Merchant Logo Seng Long Motor Workshop
5 stars - based on 5 reviews

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