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   Consumer Reviews of Soon Tiang Motor Pte Ltd
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OVERALL RATING
 
1 Reviewer
2.8 out of 5
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Technical Expertise
2/5 Customer Service
4/5
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Value for money
3/5 Outlet Experience
2/5
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1 Reviews

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Cjtune
Clutched
7 reviews
25 points
7 forum posts Joined on 06-Nov-2011
Worrying.  Posted on 17-Dec-2012
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Overall Rating: 
  • Technical Expertise2/5
  • Customer Service4/5
  • Value for money3/5
  • Outlet Experience2/5
Went there for 2 servicings, and 1 more time to diagnose a horn issue. I am not going back.
Generally I am not impressed - rather, worried - by their level of technical service: coolant level low didn't topup or notify me, paid to change wipers but forgot till I left their outlet (receptionist did remember and called me a few minutes later), cabin air filter didn't change at the last servicing - it was so dirty my new mechanic took a photo of it placed next to a new filter as a case example of a very dirty air filter. Wrongly diagnosed the cause of my car's intermittent horn issue and needlessly replaced (an expensive) fuse instead (it was just the horn itself all along which my new mechanic got it right immediately!). They are not bad folks and are friendly - just that I am not confident with their expertise. Post Management Response
 
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Merchant Logo Soon Tiang Motor Pte Ltd
3 stars - based on 1 reviews

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