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   Consumer Reviews of V-Tech Auto Service
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OVERALL RATING
 
38 Reviewers
4.4 out of 5
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Technical Expertise
4.4/5 Customer Service
4.3/5
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Value for money
4.4/5 Outlet Experience
4.4/5
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38 Reviews

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KC_Leong
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 22-Dec-2012
Car Spray Painting by V- Tech  Posted on 14-Sep-2018
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Overall Rating: 
  • Technical Expertise1/5
  • Customer Service1/5
  • Value for money1/5
6 years ago I was a very happy customer who had my car resprayed by V-Tech. At that time, their services were top notch compared to others even thou I had to travel out of the way to their location. This make me goes back to them when I had my side doors damaged and need a respray. Left my 2 yrs old car with them for 3 days since 10th Sept 2018. Collected my car on 12th Sept around 5.30pm which was almost closing time.
As I have confidence in them, so just paid up and drove off. Subsequently on next day, 14th Sept, upon taking a closer look at my car, saw splatters of hardened putty all over my car sport rim ( I have the photos to prove it ) at the repaired door. Half of my 2 year old car original paint had a rough sand paper feeling throughout. These must be those paint dust and particles that had settled on my car from their workshop.
Immediately, I sent my car to a car detailer to have all these impurities to be removed before it set permanently into the paint by using rubbing compound, clay bar and polishing which costs me a few hundreds.
Never and ever will I sent any of my cars again to them. If you think they are great, by all means go at your own risk. Heed my advice, go somewhere else and you will not regret.

1 Review Photo(s)

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Management Response by V-Tech Auto Service

Thanks for sharing your feedback with us. We deeply apologise for the negative experience on your latest visit to us.

We sincerely hope that you can contact us and we will rectify your negative experience. It is our policy to ensure that all customers are satisfied and happy with all our works.

Best Regards
Benson

 
Luke721
4th Gear
4 reviews
523 points
512 forum posts Joined on 15-Apr-2002
Awesome experience and service!  Posted on 21-Oct-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Way way overdue feedback as I’Ve been a regular of V-Tech since 2011.

From spraying my coupe to a different colour (black to Enzo red) to repairing dents on the doors and fenders of my FD1 and EJ25, V-Tech just doesn’T disappoint. Most recently, i sent in my FK2 to touch up the paintwork on the body kit and I was once again impressed by the quality of the respray. Turnaround time took less than a day and the prices of the resprays and repairs have been kept very affordable over the years.

In short, V-Tech offers value for money services with quick turnarounds if it ain’T a big job. Do look for Ah Hwee who will be able to advise on the appropriate repair to do and what can’T be done.

PS: They’Re open up till 5pm on Saturdays. Post Management Response
 
Willennium
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 11-Jul-2013
Spray painting job for a Fender  Posted on 23-Jun-2017
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service3/5
  • Value for money5/5
  • Outlet Experience3/5
Was at V-Tech for a very minor paint job. Just one fender on an SUV.
Finishing was alright, but colour match can be better. Thankfully the part being painted is a bend and reflection helps with the difficulties in discerning the colour difference.
Job was done in one day at a good cost. Car was washed before returning.

V-tech is made up of 3 shop units on the roof top of Pioneer centre with little congestion that you will see in the lower floors.
However, it also meant exposure to the weather.
On the day that I was there, it rains, yet they still manage to get the job done under shelter with the paint booth.
Ah Hwee is the go-to guy for all the technicalities and he assured me that the rest of the car body will be protected and will not have paint dust all over after the job and sure enough it is all good. Door handle had a scratch and was also spray painted with no additional cost although it is a very small part.

Hope this sharing helps with your decision. Post Management Response
 
andrewkang
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Dec-2013
Thank u v much  Posted on 12-Dec-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thank u V Tech, esp Ah Lung who is friendly and professional. I collected my car today, Honda Stream, just after 3 days! Sprayed my 8 year old car. Excellent service, meticulous in the workmanship. Thank u all for the good reviews. I decided to enquire and go down to their workshop and Ah Lung quoted a very good price of $900 for an MPV. Spray same color. With an additional top up of just $100 to fix many dents, fix up the front bumper etc. I am a v satisfied customer. He helped me rush my car as i have 4 young children. Plus my wife and maid, i had to take two cabs. Highly recommended. Trust the reviews. Post Management Response
 
KarKool
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 27-Sep-2013
One of the best!  Posted on 12-Oct-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service4/5
  • Value for money5/5
  • Outlet Experience4/5
This is simply the best accident repairs shop. I had a minor accident where my back was heavily dented, and it just looks too ugly for my liking! Went to V-Tech through my boss' recommendation, and their service just blew me away. They just made me feel welcomed to the shop, and the helpful mechanics just keep giving suggestions on the different ways to get it fixed. The most awesome part was, the job was done quickly within a few hours, ready by the end of the day. Totally vouch for their awesome workmanship! Post Management Response
 
Xlentlow
1st Gear
1 reviews
61 points
55 forum posts Joined on 01-Feb-2012
honest, sincere and helpful staffs.  Posted on 02-Jan-2013
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
At first when I sms and enquire, the replies seems not so friendly. however due to the lower price quoted to me & nearer to my home, I decided to patronize V-Tech. Upon alighting from my car, (old '92 civic ESi), the lady in the office immediately came out to attend to me. it made me felt welcomed as they did not leave me unattended cause I am driving a old model car.
after understanding my purpose of visit (respraying bumper), she immediately brought me behind to their garage, showed me their mechanic, and let me have further understanding of the cost and the condition of my bumper. (I was dupe into buying a cracked bumper) and the mechanic elaborate the worse case scenario of fitting that bumper onto my car. and a few senior mechanic also joined in the discussion to find a solution to fitting and respraying my bumper. at last, we finalize on using my old bumper, and fitting the lips on my old bumper and respray it. before they proceed, they also told me the lips might look awkward on my bumper as it had been cutted to fit the old bumper. I still decided to carry on with the spraying, with them telling me they will do their best.
they even rushed out my bumper within just a few hours as I needed to use my car as bride's car the next day. I would definitely recommend my friends and others to visit V-Tech if they need respray, and I will definitely visit them if I need to respray again. Post Management Response
 
KC_Leong
Neutral Newbie
2 reviews
2 points
0 forum posts Joined on 22-Dec-2012
KC_Leong  Posted on 22-Dec-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I had my Suzuki Swift which was damaged on the side door, dent on the top, cracked rear bumper and license plate, out of alignment side skirts, cracked front lower lip and various slight dents and light scratches all over the car. Due to the great reviews of V-Tech, although it is out of the way, I brought my car down and was met by Ah Loong, a very friendly and helpful gentleman who quoted me a very reasonable price for the whole exterior re-paint. He even advised me not to purchase new bumper and lower lip as he will assist to repair and fix it up.
Leaving my car there for 6 days was what he had transformed it into a showroom condition vehicle which amazed me. I had used other workshops for spray painting jobs before, price was very expensive and cracked parts need to be change ( Not repaired and fix ). Ah Loong and his guys even help me to fix up the new windows rain guard at cost price.
A highly recommended spray painting workshop and with excellent staff. Thumbs up for the staff. Post Management Response
 
Merrychristmasmrlawrence
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Jun-2012
-  Posted on 23-Jun-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
I had a badly damaged lip bend at the driver's front door for my Getz model, for a long time & finally got it repaired at V-Tech Auto on 21 June '12. The repair work only took 1 work day to complete & the overall workmanship and pricing is great! Look for (Uncle) Ah Su, who has been with them for more than 10 years, when you send your vehicle for paint repair. He provides sound advice on cost saving as well as friendly service. Post Management Response
 
Wongders
Neutral Newbie
4 reviews
2 points
0 forum posts Joined on 06-Apr-2012
Great Job  Posted on 14-Apr-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
VTech fixed and sprayed my front bumper and lip in a day. Sent in 9 Mar morning and collect the same afternoon with delight. Thanks to Crystal, Xiao Ming and team. Keep up the service and workmanship. Post Management Response
 
Whymeagain2004
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 14-Mar-2012
Good service!  Posted on 14-Mar-2012
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Sent my car in to repair a very bad bump on Monday. Service was quick and prompt. Collect the car 3 days later. Good workmanship! Thanks to Ah Soo! Post Management Response
 
Jennatan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 12-Jan-2012
 Posted on 12-Jan-2012
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
i was met with an accident 2 weeks back and i immediately called my friend for help, he recommeded vtech to me and im glad he did. i must vtech is a very efficient company as the towing service car arrive not long after i contacted mr benson. the staffs are very helpful and the quotations are really reasonable too (now that ive my saab back with me, im very pleased with the workmanship! very experienced company!) all the repairs didnt take long as i was able to collect my car soon after! and in the mean time they even rented a car for me to use. i will recommend vtech to all my friends Post Management Response
 
Balsonymp
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Nov-2011
 Posted on 03-Nov-2011
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Very good experience with V-tech, which I will definitely come back again as i am very satisfied with the outcome of my car I sent it for spray painting and unlike other workshop they have many different colors to choose from and what i was most amazed about is that they will mix the color on the spot for confirmation. This ensured that it was the right shade and i am very glad i went to V-tech. Thank you V-tech for this wonderful exp i will definitely recommend my friends Post Management Response
 
Otarboy
Clutched
1 reviews
27 points
27 forum posts Joined on 31-Dec-2004
Quite disappointing  Posted on 14-Oct-2011
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Overall Rating: 
  • Technical Expertise3/5
  • Customer Service3/5
  • Value for money3/5
  • Outlet Experience3/5
Sent in my car to repair my front bumper plus respray. Left it for 3 days and was expecting better job. In the end the fitting wasn't as good as there is a big gap at the joining part. Also the paint finishing was not smooth, with dripping paint seen. End up they polish off and have to respray tat area. Also they did not spray the area underneath until i spotted and ask them to rectify. They also dun cover the car when they spray the bumper, causing the body to be covered with tiny sprays of paint, making it rough n unsightly. I had to wait for 2 hours for them to fix up the areas. The car interior is also smudged with white dust on the panels and floor. Overall experience is quite disappointing for the price I paid. Post Management Response
 
Raymondtly
Neutral Newbie
1 reviews
1 points
2 forum posts Joined on 16-Oct-2010
 Posted on 16-Oct-2010
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have send my car to re-spray due to some crazy people scartch my car on the doors and front panel, was very worry that it may have colour different and was very happy with their workmanship when I collect my car, they have done a very good job with reasonable price, thumb up for their good service and job done. Post Management Response
 
Andrefoo
3rd Gear
4 reviews
352 points
351 forum posts Joined on 21-Nov-2006
 Posted on 17-Sep-2010
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Reasonable pricing with good standard of work for the price. Problem areas were identified and solved without much fuss. Will be trying out their servicing soon. Post Management Response
 
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Merchant Logo V-Tech Auto Service
4 stars - based on 38 reviews

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