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   Consumer Reviews of Thiam Heng Auto (S) Pte Ltd
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OVERALL RATING
 
28 Reviewers
4.7 out of 5
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Technical Expertise
4.6/5 Customer Service
4.9/5
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Value for money
4.8/5 Outlet Experience
4.5/5
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28 Reviews

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Mobile Reviewer
Excellent customer service  Posted on 09-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Thiam Heng offers excellent customer service. Their staff is friendly and answer all my question patiently. The team show me around the showroom to show me the different truck. I have leased an Isuzu with them. Thanks for the excellent service. - Chew, Rented Isuzu NPR75U YP16--Y Post Management Response
 
review user
Mobile Reviewer
Superb service  Posted on 05-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I would like to thanks Jonny for his superb customer service. He is always attentive to my calls. He is willing to do an extra mile service. He is friendly and easy to talk with. He understands the need for my leasing and always gives me the right suggestion. - Koh Wei Yong, Rented Suzuki Every GBF15--H Post Management Response
 
review user
Mobile Reviewer
Better than others that I met so far  Posted on 05-Nov-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Thiam Heng is the longest company leasing company I deal with. I have hired from other before, but they can't meet my requirements or standards. Their truck condition so far is the best I have leased with the minimum issue due to they always remind me to go for service. - Colin, Rented Isuzu NPR75U YN22--X Post Management Response
 
review user
Mobile Reviewer
Thumbs up  Posted on 04-Nov-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I want to compliment Johnny and his entire team from Thiam Heng for their professionalism and efficient service. I was very satisfied. Their vehicle is in good condition. They are a trustworthy and friendly team. I have a fast and smooth transaction process - Nick Lee, Rented Mitsubishi Fuso YN53--T Post Management Response
 
review user
Mobile Reviewer
Excellent customer service  Posted on 02-Nov-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
I have been with Thiam Heng for the past two years. They provide excellent customer service. They provide a seamless transition for every scheduled servicing. They are responsiveness for every my need. Their pricing is very competitive. - Nicholas Koh, Rented Nissan Cabstar GBD83--M Post Management Response
 
review user
Mobile Reviewer
One of the better one  Posted on 28-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I have a few lousy experience leasing with commercial vehicle company. Thiam Heng changes the images of the old school company. They are attentive and fast in response. They will explain in details for the contract and answer my question patiently - Francis Tan, Rented Mitsubishi Fuso YM71--J Post Management Response
 
review user
Mobile Reviewer
Good Service  Posted on 26-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I rented a Suzuki Every from Thiam Heng last weekend for me to move my stuff to my new place. The car condition was good. The staff is friendly and helpful. I will rent it again if I need a van. - Mr Chen, Rented Suzuki Every GBF15--H Post Management Response
 
review user
Mobile Reviewer
Thanks, Thiam Heng!!!  Posted on 22-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I've been leasing with Thiam Heng for the past two years. They provide excellent service and positive approach throughout all these years by Johnny, who was our contact person as well as the service team—highly recommended for everyone. - Lim Jun Wei, Rented Toyota Hiace GBK62--A Post Management Response
 
review user
Mobile Reviewer
Professional service  Posted on 19-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I am pleased dealing with Thiam Heng and their staffs. They have always been exceptionally responsive and professional to deal with. I would recommend them without hesitation due to the past years of happy transaction we had. - James, Rented Isuzu NPR75U YP32--L Post Management Response
 
review user
Mobile Reviewer
Knowledgeable and patient  Posted on 15-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
I needed to hire a truck for about 2-3 months and was asking around my friends told me about Thiam Heng. I gave them a call. Their staff is knowledgeable and patient. The operations team were accommodating. My experience with them while hiring the truck for about 2.5 months was really a pleasant one, and thanks for the excellent service. - Lenard, Rented Mitsubishi Fuso YM71--J Post Management Response
 
review user
Mobile Reviewer
Awesome team  Posted on 14-Oct-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
I swapped our lease company to Thiam Heng due to a need to change to the specific truck type. I was nervous about making this change as the previous company were fantastic. Being with them for almost six months, I have no complaints. Johnny and his team are awesome. They provided incredible support throughout the change and prove that customer services seem to come naturally to them. - Eric Teo, Rented Isuzu NPR75U YN72--G Post Management Response
 
review user
Mobile Reviewer
Good experience  Posted on 13-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
It is a very good experience to deal with Thiam Heng! The staffs went out of the way to assist me in the rental of the truck and made it a very smooth transaction. The price they offer is good and so do the truck condition. Thanks! - Bo Hong, Rented Suzuki Every GBF15--H Post Management Response
 
review user
Mobile Reviewer
I am Impressed  Posted on 09-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
My company need a few new trucks with canopy. I send in a few enquiries online. Thiam Heng gets back to me the fastest, and the quotation they give is reasonable. They offer me a few options after I told them what I require for the truck and they manage to meet all my requirements. I am impressed with the services. - Jorvis Tan, Rented Mitsubishi Fuso YM71--J Post Management Response
 
review user
Mobile Reviewer
Long term customer  Posted on 09-Oct-2020
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The Actyon I rented is in tip-top condition. The car is under regular service by their inhouse workshop. A place to go to if you need to rent or lease any commercial vehicle - Wei Zheng, Rented Ssangyong Actyon GBG27--L Post Management Response
 
review user
Mobile Reviewer
I found what I need from Thiam Heng  Posted on 14-Sep-2020
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience3/5
I need a truck with a box for a few weeks. I have been searching online and I found Thiam Heng. The staff is helpful. The transaction is smooth and hassle-free. The condition of the truck is good, and the box size is just right as what I need. Thank you for the good service. - Lim Tian Hui, Rented Mitsubishi Fuso YN53--T Post Management Response
 
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Merchant Logo Thiam Heng Auto (S) Pte Ltd
5 stars - based on 28 reviews

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